02-27-2004, 10:08 AM
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Super Moderator
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Join Date: Nov 2003
Location: Minnesota, United States
Posts: 4,544
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What OS? Have him try using a different OS and (like a live CD Linux if he has a cd burner) and see if the problem exists there. If he it doesn't, it's almost certainly a driver problem; if it does, it's almost certainly a hardware problem.
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