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Old 07-30-2008, 01:49 AM
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Join Date: Jul 2008
Location: Florida USA
Posts: 60
Default Re: Welcome to GIGABYTE Technical Support!

Janus,

I purchased a Gigabyte GA-X48T-DQ6 in April '08. I also purchased 4GB (2 X 2GB) OCZ DDR3 1333 1.8v performance RAM.

At initial start the system went into a re-start loop (cycle on/off) with both DIMM's installed. I was able to finally POST with one DIMM in the 1st slot, enter setup, set RAM spec's and POST with the 1.8v RAM. I then installed the second DIMM and the board has been stable for three months.

Two weeks ago I flashed the BIOS to F5 using QFlash. I left the 1.8v RAM installed. It appears that may have been a problem.

The flash appeared to be successful. I received !Copy BIOS Completed - Pass! and "Are You Sure To Reset?" which I accepted.

The system then went back in the re-start loop I initially experienced at my original first start. I removed the second DIMM leaving only one DIMM in the first slot and cleared CMOS. Same thing, still in the re-start loop.

I contacted Gigabyte support and spoke with a tech named Paul who was very helpful. He suggested trying 1.5v DIMM's which is the default RAM voltage for the board. I purchased the RAM, cleared CMOS and installed one DIMM.

The system started and stayed running, but it did not POST and I had no video. I spoke with several more tech's at Gigabyte, all who were helpful and went through a list of things to try. None were successful. I had to RMA the board.

I consider myself an advanced user and have sucessfully flashed BIOS updates on many different systems with no failures.

Could the 1.8v RAM have caused the BIOS flash not to finish?

I have two questions, you can check my history using RMA #198723 and case #08-031661:

#1. I would like to know from Gigabyte what caused the bad flash to prevent it from happening to me if I have to flash the BIOS in the future.

#2. Could someone from Gigabyte give me a status report of my RMA? I miss my system!

Thank you,
Mark
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