Bought a wireless logitech mouse and keyboard, the M570 and K350.
when plugging in the reciever windows notices it and shows a mouse and pointer device in task managers but the mouse and keyboard dont work
Logitech unifying software cant detect a receiver plugged in.
I have tried usb3.0 and various 2.0 as Logitech have advised there are issues with usb 3.0 none of these work. I have tried directly plugging in the receiver and also using the extension cable provided to have receiver a little further from the pc but still doesnt work.
Tried the receiver in my parents very old vista machine and receiver shows and both keyboard and mouse work
I have tried the downloaded version of the unifying software as well as the cd that came with the keyboard, logitech are unable to suggest any more solutions.
I have also tried to search device manager for hidden versions of logitech receiver to remove and retry but cant see any
Anyone know what I can try next
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