RAM isn't recognized correctly after bios update to 3.10 (Asrock p67 pro3)

[gamebynight]

Hi,

Thanks for the response. I have updated my signature to include my system specs. The only thing not included is my DVD burner, as I don't know the brand or any pertinent details. Note that the PSU is slightly underpowered for the recommendations provided by nVidia for dual 580s; however, until the BIOS update everything was detected and worked perfectly. In the course of my work, I've also been in touch with one of the marketing heads at nVidia and he assured me that the PSU was capable of running my system stably. (Sorry, people tend to jump to the PSU before considering other options and I know definitively that power isn't the cause of this issue).

I attempted to load the special bios sent by kudlaty using an empty FAT32 partition (but for the bios file), as I don't have a USB drive or floppy anymore. It loads the Instant Flash utility fine but says "no image file detected." Any ideas on why this would occur? I've sent in a support ticket to ASRock and am waiting to hear back.

Noob question, though: When previous posters have referred to ASRock sending them a new BIOS chip, are they referring to the CMOS battery? I would imagine so but I'd like to be sure.

Thank you all for your help. This is mightily frustrating. You would think that this issue would have been caught in QA. As it stands, I feel as if I've been robbed of $50 in RAM, even if most programs don't utilize it all yet.

All the Best,
Chris

[kudlaty]

Man... 2.00I is for motheboard from this thread, your is different so it wont work for you. You cannot flash bios from different motheboards. I've also send 2.00I to @j838 and he was succesfull with his p67 pro3 mobo.
Contact with Emily on this forum or ASRock support then. Read also this thread, guy with z77 has the same problem, which is intel ME 8 problem.
CMOS battery has nothing to do with it.
Only solution for you is to downgrade with specjal bios file that allows ME part to downgrade or new bios chip. I dont know if ASRock has "specjal bios" for your motheboard. Also notice that "specjal bios" didnt work for me, and i think it was coded to work on B2 chipsets only (i have B3).
If you have warranty ASRock support should send you bios_chip for free.
Cheers!

[profJim]

What is the full name of the bios file in the FAT32 partition?
If you received a zipped bios file, you need to unzip the file and copy the unzipped file to the FAT32 partition.
A cmos battery probably isn't included when ASRock sends you a new pre-flashed bios chip, you're getting a replacement bios chip, batteries not included.

An 850 psu should be more than enough for a dual GTX 580 setup.
correction: A 1000 watt psu is required in a highly overclocked system, see post #58 for more information.
A power supply should NOT be run at more than 80% of it's rated capacity for extended periods, such as gaming for more than several hours at a time.
Check the video card reviews for the power required to run an overclocked SLI GTX 580 setup.
A failing psu can cause any number of problems, never assume that the psu can't possibly be the problem.

[gamebynight]

Okay, my mistake. That would be why it didn't recognize it as a valid image file then. I will check out the suggested threads and contact Emily if necessary. Thanks.

Profjim, the file Kudlaty sent me is "P67P32.00I" but as he mentioned, the differing models of motherboard are likely the cause of the inability to flash. Thank you for the information on PSU usage. I'll keep that in mind going forward as I am a moderate gamer.

It looks like I'm going to need a new chip or have to wait for an update as of now. I'll research more and wait for a response from ASRock. I'll update here if I find a solution.

Thanks,
Chris

[profJim]

You're welcome, glad to help out.
If you PM ASRock TSD - Emily, you should also fill out the online Support Request Form.
Sometimes it can take quite a while to get a response.

Good luck, let us know how everything works out.

[Seekee]

What is the full name of the bios file in the FAT32 partition?
If you received a zipped bios file, you need to unzip the file and copy the unzipped file to the FAT32 partition.
A cmos battery probably isn't included when ASRock sends you a new pre-flashed bios chip, you're getting a replacement bios chip, batteries not included.

An 850 psu should be more than enough for a dual GTX 580 setup.
A power supply should NOT be run at more than 80% of it's rated capacity for extended periods, such as gaming for more than several hours at a time.
Check the video card reviews for the power required to run an overclocked SLI GTX 580 setup.
A failing psu can cause any number of problems, never assume that the psu can't possibly be the problem.

im sorry sir but for gtx 580 need PSu 1000 w i remember i was running 2 gtx 570 sli and i need over 950 w power supply

[profJim]

If an overclocked GTX 580 SLI system requires more than about 750 watts output from the power supply, then yes, you would need a psu that is rated to put out 1000 watts (or more) continuously at 45 - 50^o (C).

As I stated in my earlier post, check the GTX 580 SLI reviews and see how much total power the system required when the cpu, memory and video cards are overclocked.

[profJim]

im sorry sir but for gtx 580 need PSu 1000 w i remember i was running 2 gtx 570 sli and i need over 950 w power supply

You're right and I was wrong.
In a HardOCP GTX 580 SLI review, two different pairs of GTX 580 video cards in an i7-2600K system overclocked to 4.8GHz required a maximum of 648 and 674 watts from the power supply at maximum loads. A 1000 watt (minimum) psu is needed so that the power supply will not be over taxed when the electrical demand is very high. An 850 watt power supply would be running too close to it's limit and the useful life of the psu would be lower.

[gamebynight]

Hi Guys,

I'll be messaging Emily today, but I wanted to pop in and reply to the 1000w minimum PSU requirement. This is true and stated by nVidia pretty explicitly. My system isn't overclocked at all and I rarely game for more than an hour at a time. As of yet, I haven't encountered any stability issues whatsoever with my particular 850w. According the to nVidia representative I spoke to, that particular PSU is sufficient so long as it isn't over-stressed for extended periods of time (as Profjim mentioned) and so long as I'm not interested in overclocking. At the moment, nothing I really do necessitates bumping my speeds or wattages, so I'm comfortable leaving everything as is. That said, I do plan to upgrade to a 1200w as soon as possible and I would never try it with a lesser quality power source. I just don't want to give anyone the impression that I'm advising dropping below the 1000w requirement simply because I've been able to operate that way without any issues as of yet.

Will pop back soon!

Cheers,
Chris

[gamebynight]

Hey Guys,

Just a brief update. I heard back from ASRock support today after emailing them Saturday -- not a bad turn around time! Unfortunately this email was simply covering the basics of recognizing RAM with four functional slots and didn't address the issue of the A2 and B2 slots being totally unrecognized. I've followed their instructions for testing everything out and replied with clarification on the issue. Hoping to hear back soon and will update again then.

Cheers,
Chris