Lucid Virtu Universal MVP Software License Problem

[nathanrjessop]

I recently bought an ASRock Z77 Pro3 motherboard from newegg, which comes with Lucid Virtu Universal MVP software on the CD that comes with the motherboard. I installed the Lucid Virtu Universal MVP software, and it is acting like it is only a trial version. Is it supposed to be a trial version or a full version? Has anyone else had this problem? Does anyone know how to fix this? Thank you in advance for your help.

Here is a link to my configuration:

PCPartPicker part list / Price breakdown by merchant / Benchmarks

CPU: Intel Core i5-3570K 3.4GHz Quad-Core Processor ($189.99 @ Microcenter)
Motherboard: ASRock Z77 Pro3 ATX LGA1155 Motherboard ($102.55 @ Newegg)
Memory: G.Skill Sniper Low Voltage Series 8GB (2 x 4GB) DDR3-1600 Memory ($49.99 @ Newegg)
Hard Drive: Crucial M4 128GB 2.5" Solid State Disk ($94.95 @ B&H)
Video Card: MSI Radeon HD 7850 2GB Video Card ($209.99 @ Newegg)
Case: Corsair 500R Black ATX Mid Tower Case ($118.85 @ Mac Connection)
Power Supply: SeaSonic 620W ATX12V / EPS12V Power Supply ($89.99 @ Newegg)
Optical Drive: Asus DRW-24B1ST/BLK/B/AS DVD/CD Writer ($24.98 @ Newegg)
Monitor: Asus VS247H-P 23.6" Monitor ($176.44 @ Amazon)
Operating System: Microsoft Windows 7 Home Premium Full (32/64-bit) ($154.36 @ Amazon)
Total: $1212.09
(Prices include shipping and discounts when available.)
(Generated by PCPartPicker 2012-07-19 11:20 EDT-0400)

[odiebugs]

Have you read the VIRTU MPV manual ?

The only thing I see is hardware - AMD HD5xxx/HD6xxx series

If its installed and working, has nothing to do with trial or license.

Did you go to the about tab on the interface and activate the license ?

[nathanrjessop]

UPDATE. I updated my BIOS and I updated my Lucid Virtu MVP software to the latest version, and the my Lucid Virtu MVP software is no longer showing up as a trial version, it now appears to be the full version. However, now, when I start a game that this software supports, such as Starcraft II or Diablo III, I get the following error message, "Invalid Key! Do you want to remake the key?" If I hit no, then the game will start, but the Lucid Virtu MVP software does not appear to be doing anything. If I hit yes, then I get a warning message that says that "Warning! You're remaking the license of the program. After remaking you will need to register for a new license key to continue using the program." At that point I hit cancel, because I don't know what will happen if I hit continue.

Has anyone else had this problem? What happens if I hit continue? Any suggestions on how to fix this?

Thanks in advance for your help.

[cohibaman]

UPDATE. I updated my BIOS and I updated my Lucid Virtu MVP software to the latest version, and the my Lucid Virtu MVP software is no longer showing up as a trial version, it now appears to be the full version. However, now, when I start a game that this software supports, such as Starcraft II or Diablo III, I get the following error message, "Invalid Key! Do you want to remake the key?" If I hit no, then the game will start, but the Lucid Virtu MVP software does not appear to be doing anything. If I hit yes, then I get a warning message that says that "Warning! You're remaking the license of the program. After remaking you will need to register for a new license key to continue using the program." At that point I hit cancel, because I don't know what will happen if I hit continue.

Has anyone else had this problem? What happens if I hit continue? Any suggestions on how to fix this?

Thanks in advance for your help.

I had the same problem with Lucid when I reinstalled my OS and used the updated version first from their web site, so I uninstalled the program rebooted and then reinstalled Lucid from the motherboard disk, and then after or during (can't remember) the installation, a prompt popped up for a new version that was available from Lucids web site, proceeded and downloaded from their site and everything was OK. Hope it helps