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Thread: Whea_uncorrectable_error

  1. #1
    cybersrs is offline Junior Member
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    Default Whea_uncorrectable_error

    Hello!

    It is me again... I hope you guys can help me once more.

    I have tried many BIOS configurations (OC, not OC, Defaults Settings, everything on Auto, XMP/Manual, etc) and I still getting this blue screen error: WHEA_UNCORRECTABLE_ERROR
    The only new hardware in this machine is the motherboard, ASRock Z77 Extreme 4, since my old one, Asus P8Z68-V Pro does not work anymore. I had no problem with the Asus motherboard.... Still, I might doing something wrong.

    Memory: [ RipjawsX ] F3-17000CL9D-8GBXLD - G.SKILL- World leading DDR3 computer memory and SSD manufacturer -Products
    CPU LGA1155 i7 2600k
    VGA ATI AMD Radeon 5850
    Power Supply XFX Black Edition 750W
    SSD Cosair Force Series 3

    I think there is somehow to check the Minidump? How do I do that? Would it help to solve the problem?
    Windows does not collect the error info, keeps (0% complete).

    I would appreciate very much if someone helps me fixing it.

    Edit: I tried to read the dmp file... http://imageshack.us/a/img19/4470/bugqr.png
    Last edited by cybersrs; 10-08-2012 at 08:52 AM.

  2. #2
    parsec's Avatar
    parsec is online now Senior Member
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    Default Re: Whea_uncorrectable_error

    With Windows 8, you're on your own with driver compatibility. Microsoft also does not have a hardware compatibility testing program with Windows 8, as they have in the past.

    Are you running a dual boot, Win 7 and Win 8 system?

    Basically the error you have is this:

    The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).


    Download and install updates and device drivers for your computer from Windows Update.
    Scan your computer for computer viruses.
    Check your hard disk for errors.

  3. #3
    cybersrs is offline Junior Member
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    Default Re: Whea_uncorrectable_error

    Quote Originally Posted by parsec View Post
    With Windows 8, you're on your own with driver compatibility. Microsoft also does not have a hardware compatibility testing program with Windows 8, as they have in the past.

    Are you running a dual boot, Win 7 and Win 8 system?

    Basically the error you have is this:

    The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).


    Download and install updates and device drivers for your computer from Windows Update.
    Scan your computer for computer viruses.
    Check your hard disk for errors.
    I'm using those drivers: ASRock > Z77 Extreme4
    I'm going to install windows 8 and check for new bug.... then I will reply to you again, thank you very much!

  4. #4
    cybersrs is offline Junior Member
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    Default Re: Whea_uncorrectable_error

    Quote Originally Posted by parsec View Post
    With Windows 8, you're on your own with driver compatibility. Microsoft also does not have a hardware compatibility testing program with Windows 8, as they have in the past.

    Are you running a dual boot, Win 7 and Win 8 system?

    Basically the error you have is this:

    The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).


    Download and install updates and device drivers for your computer from Windows Update.
    Scan your computer for computer viruses.
    Check your hard disk for errors.


    I just installed Windows 8 again and nothing else, no drivers inf, nothing... the only thing I did was Windows Update and run Prime95... Still getting the same error: http://imageshack.us/a/img12/6701/errorzqg.png
    Last edited by cybersrs; 10-08-2012 at 10:00 AM.

  5. #5
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
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    Default Re: Whea_uncorrectable_error

    A web search using: linux diagnostic live cd
    will provide you with links to download free Linux diagnostic CDs where you boot using the CD and run diagnostic programs.
    You do NOT need to install Linux on your system to run diagnostics or stress tests.
    I recommend that you test with an x64 version such as StressLinux.
    You might need to test with only one 4GB memory module installed.

    Check out ASRock > Z77 Extreme4 Beta downloads for windows 8 beta driver downloads.
    I didn't see any windows 8 beta bios offerings.
    If/when you flash your bios, be sure to carefully read their How To Update instructions.
    Some forum members have run into problems when they didn't read the instructions.

    In the Gigabyte forum, several members reported frequent Z77 win7 WHEA warning messages that occurred without a BSOD.
    I believe that the fix was with an updated bios.

    Prior to win8, BSOD 0x124 was frequently caused by incorrect cpu voltage and/or some bus related voltage settings.
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  6. #6
    parsec's Avatar
    parsec is online now Senior Member
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    Default Re: Whea_uncorrectable_error

    Why would you not install drivers? Fortunately, there are Windows 8 drivers listed for this board now. You MUST at least load the inf files, and the Intel Management Engine software. Since you have a SSD, installed in AHCI mode (right?) you could install the Intel RST driver.

    In the UEFI, disable the Intel Rapid Start and Smart Connect, and don't load the Rapid Start driver. With a SSD, you don't need it, and Sleep/wake works fine on this board with SSDs (hopefully you have good firmware in your Corsair SSD.) Don't use a Beta BIOS, not worth the risk.

  7. #7
    cybersrs is offline Junior Member
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    Default Re: Whea_uncorrectable_error

    Quote Originally Posted by profJim View Post
    A web search using: linux diagnostic live cd
    will provide you with links to download free Linux diagnostic CDs where you boot using the CD and run diagnostic programs.
    You do NOT need to install Linux on your system to run diagnostics or stress tests.
    I recommend that you test with an x64 version such as StressLinux.
    You might need to test with only one 4GB memory module installed.

    Check out ASRock > Z77 Extreme4 Beta downloads for windows 8 beta driver downloads.
    I didn't see any windows 8 beta bios offerings.
    If/when you flash your bios, be sure to carefully read their How To Update instructions.
    Some forum members have run into problems when they didn't read the instructions.

    In the Gigabyte forum, several members reported frequent Z77 win7 WHEA warning messages that occurred without a BSOD.
    I believe that the fix was with an updated bios.

    Prior to win8, BSOD 0x124 was frequently caused by incorrect cpu voltage and/or some bus related voltage settings.

    I did replace my i7 2600k CPU for i5 3570k and the errors stopped.
    I tried to install the i7 in another computer, the WHEA erros start again...
    So, there is no way to fix this CPU, right?
    Probably I did wrong voltages when I installed the new motherboard?
    Thank you very much for the help!

  8. #8
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
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    Default Re: Whea_uncorrectable_error

    I've seen problem threads when a Sandy bridge cpu is installed in a z77 motherboard or an Ivy Bridge cpu is installed in an older z68 board.
    This applies to the Gigabyte and ASRock forums.
    What was the motherboard brand/model of the other system?
    There was one forum thread where the OP used an MSI Z77A-GD65 + i5 2500K that turned out OK.
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  9. #9
    cybersrs is offline Junior Member
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    Default Re: Whea_uncorrectable_error

    Quote Originally Posted by profJim View Post
    I've seen problem threads when a Sandy bridge cpu is installed in a z77 motherboard or an Ivy Bridge cpu is installed in an older z68 board.
    This applies to the Gigabyte and ASRock forums.
    What was the motherboard brand/model of the other system?
    There was one forum thread where the OP used an MSI Z77A-GD65 + i5 2500K that turned out OK.
    I did test the i7 on Asus P8Z67-M, where normally I use with no problems the i5 2500k.
    Probably will have no fix for the i7, right?

  10. #10
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
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    Default Re: Whea_uncorrectable_error

    Have you tried temporarily installing win7 to see if you have any WHEA errors with your i7-2600K?
    I don't know if a faulty cpu can cause WHEA errors.
    parsec can probably help you with any needed bios changes.
    Another option is to send a private message (PM) to ASRock TSD - Emily where you include a link to this thread and ask for her help.
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


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