Stuck in Mud

[craigconnell]

Sent the computer back to dealer because it kept crashing. He changed motherboard and memory. It does not crash any more. But it feels like it is stuck in mud. When whatever program I want to run finally starts running, it works ok. But there is lag for it to start running. ASRock 970de3/u3s3, Athlon II X4 620, 4GB DDR-1333, HDD-500-7200-SATA2, 600 Watts power supply, 22x-dvdrw-black-IDE, ATI Radeon HD 5570. Using Windows 8 64 bit. Any thoughts on how to figure out what the problem is. I was worried there was spyware, but spyware programs says no. Tests of hard drive and memory say they are working fine.

[ASRock TSD - Emily]

Hi craigconnell,

Please tell me when the system will crush. (ex: play game, watch video etc...)

Please kindly refer to below suggestions for testing.
1. Load BIOS default settings.
2. Only install a stick memory module to try.
3. Plug the SATA HDD to other SATA ports for testing.
4. If possible, please change other memory module to check if the problem can be solved.

Thank you very much!

Have a nice day
ASRock TSD
Emily

[- wardog -]

Hi craigconnell,

Please tell me when the system will crush. (ex: play game, watch video etc...)

Please reread his original post.

---------

Hello and Welcome Craig.

This won't be east easy to diagnose over the internet, ok?

The first thing I'll ask is what are your temperatures reporting as? Are they abnormally high?

[craigconnell]

Thanks, the system does not crash. However, when a program is shut down, there is an inordinate number of rundell32 errors = can't read memory or something. I have run memtest several times and never found error.

Anyway CPU 44 C, MB 41 C.

[- wardog -]

.......rundell32 errors = can't read memory or something.

Or something?? Sheesh dude, you're gonna need to provide more input here than "or something' if you want help. Anything else we should know?

Anyway CPU 44 C, MB 41 C.

Idle or load?

[parsec]

Thanks, the system does not crash. However, when a program is shut down, there is an inordinate number of rundell32 errors = can't read memory or something. I have run memtest several times and never found error.

Anyway CPU 44 C, MB 41 C.

Where are these errors appearing, to the screen or in a Windows log? I'm not sure what you mean by inordinate number, any errors like that are not good.

Did this PC have Windows 8 when you bought it? Your board's download page does not have any Windows 8 drivers listed.

Given you have 4GB of memory, when gaming you might run out of memory for the OS, and the pagefile is being used to make up for that. The pagefile is on your OS drive, and will slow down everything else when it is accessed.

Try running Resource monitor and see how much memory is free or how much is being used by your video card.