We need more information about your hardware and Windows installation before we can help you.
What CPU are you using?
Do you use a separate video card?
Is this a new Windows installation?
What version of the Intel VGA driver are you using?
Have you installed the INF driver ver:22.214.171.1241 and Intel Management Engine driver ver:126.96.36.1998 software?
I could go on and on, but all the missing information makes it very difficult to give help.