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Thread: ASRock E3C226D2I - can't boot, can't connect with IPMI

  1. #1
    Cornelis is offline Junior Member
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    Thumbs up [SOLVED] ASRock E3C226D2I - can't boot, can't connect with IPMI

    Hello everybody,

    today I tried to upgrade my NAS with ECC-support (new RAM/CPU/Mainboard), but after assembly I ran into some issues with the mainboard, the ASRock E3C226D2I.

    What happened:

    - at first boot I have visual! :)
    - I open BIOS to look around and change some settings (one of which I'm positive is to "ENABLE" VGA out instead of "AUTO", others to enable Wake-On-LAN)
    - I have no more video on the next boot :(
    - Looking in manuals everywhere to try and find some way to restore my BIOS to default
    - I never used IPMI before, but decided to give it a go, switched my ethernet cable from LAN to IPMI and looked up the ip address in my DHCP lease table and voila; I was in the IPMI webinterface!
    - Tried to find some option that looked like resetting BIOS or something and found "Restore factory settings". I had already changed the dynamic network option to static to give it the IP after the static IP of the NAS itself. Then I restored factory settings while preserving the network settings.
    - Now I cannot seem to reach this IP (192.168.1.109) any longer, while before I was able to access it via web and ssh.
    - I tried setting the ME Recovery Jumper to 2-3 as to reset IPMI, but that didn't seem to work (or I'm doing it wrong) - I cannot connect to the static IP and I see no new leases appear.

    In case it matters:
    - the BMC led is blinking.
    - if I remember correctly: there was a warning icon in IMPI next to the vcore voltage; it was 1.700-something volts I think.

    My question: what can I do to check what is at fault and fix this/or how do I reset the CMOS and IPMI settings, or any other troubleshooting tips ?

    Figured I'd try nmap -sn, but this did not reveal any IPs the IPMI uses.

    TLDR;
    == Solutions ==
    1. reset BIOSby removing battery for ~ 20 seconds to restore video output
    2. update UEFI from 1.70 to 1.80 and BMC from 0.12 to 0.13 to restore IPMI (no IP was leased)
    Last edited by Cornelis; 04-25-2014 at 04:42 AM. Reason: added solutions

  2. #2
    arabesc is offline Junior Member
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    Question Re: ASRock E3C226D2I - can't boot, can't connect with IPMI

    Quote Originally Posted by Cornelis View Post
    - the BMC led is blinking.
    Is it blinks brightly or dimly?

  3. #3
    Cornelis is offline Junior Member
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    Default Re: ASRock E3C226D2I - can't boot, can't connect with IPMI

    It is continuously dim for a few seconds at power on, after that it keeps blinking brightly.
    Last edited by Cornelis; 04-22-2014 at 06:03 AM.

  4. #4
    arabesc is offline Junior Member
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    Default Re: ASRock E3C226D2I - can't boot, can't connect with IPMI

    Quote Originally Posted by Cornelis View Post
    It is continuously dimly for a few seconds at power on, after that it keeps blinking brightly.
    I have an issue when I can't turn on the system and can't connect with IPMI. The BMC LED is always blinks dimly when it happens. And it happens after the PSU power switching off/on.
    I found a workaround for this - just remove the MB battery for several minutes then place it back. It's awkward solution, but at least it works. Try it, maybe it will help.

  5. #5
    rpress is offline Junior Member
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    Default Re: ASRock E3C226D2I - can't boot, can't connect with IPMI

    Quote Originally Posted by arabesc View Post
    I have an issue when I can't turn on the system and can't connect with IPMI. The BMC LED is always blinks dimly when it happens. And it happens after the PSU power switching off/on.
    I found a workaround for this - just remove the MB battery for several minutes then place it back. It's awkward solution, but at least it works. Try it, maybe it will help.
    Yes, I have the same problem. Sometimes I can get it to boot by grounding the PSON pin of the power supply. But this didn't work the last time and I needed to pull the battery and redo the BIOS setup.

    It's annoying, I don't think it will be ever fixed. ASRockRack doesn't even reply to my email anymore. So when I find something new I am going to git rid of this motherboard because it has other problems as well.

    It's sad because I like ASRock. But ASRockRack is not the same.

  6. #6
    Cornelis is offline Junior Member
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    Default Re: ASRock E3C226D2I - can't boot, can't connect with IPMI

    Thanks to View Profile: ASRockRack TSD - Bill - TweakTown Forums for all his help regarding my problems I was having.

    So far I have been able to restore video output by removing the CMOS battery for ~ 20 seconds and I'm running different tools and discussing output to reset/fix IPMI.

  7. #7
    arabesc is offline Junior Member
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    Lightbulb Re: ASRock E3C226D2I - can't boot, can't connect with IPMI

    Quote Originally Posted by rpress View Post
    Yes, I have the same problem.
    Thanks for your reply!
    Now I know that I'm not alone with this issue.

    Quote Originally Posted by rpress View Post
    Sometimes I can get it to boot by grounding the PSON pin of the power supply. But this didn't work the last time and I needed to pull the battery and redo the BIOS setup.
    Did you try to replace PSU? I don't have another one to try.
    And I don't remember this problem with the initial firmware.

  8. #8
    Cornelis is offline Junior Member
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    Wink Re: ASRock E3C226D2I - can't boot, can't connect with IPMI

    My non-working IPMI was finally resolved after updating BIOS to 1.80 and BMC to 0.13!

  9. #9
    rpress is offline Junior Member
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    Default Re: ASRock E3C226D2I - can't boot, can't connect with IPMI

    Quote Originally Posted by arabesc View Post
    Did you try to replace PSU? I don't have another one to try.
    And I don't remember this problem with the initial firmware.
    I did try another PSU, it was a while ago, it didn't help.

    Unfortunately I am running 1.80 BIOS and 0.13.0 BMC and it still does it.

  10. #10
    rpress is offline Junior Member
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    Default Re: ASRock E3C226D2I - can't boot, can't connect with IPMI

    I had received a PM from William Lee @ ASRock asking to send him again the email he ignored the last time. So I did, and he ignored me again! Joke is on me I guess!

    There was a new BIOS v2.0 and BMC v0.14.0 download. I installed those, same no boot problem after power fail. Still no S3 standby, either. The manual shows "Suspend Mode" setting which does not exist, it lies! Removing the battery with the mobo installed in my NAS case is very hard, it makes me angry.

    I want to get rid of this board, but I feel bad selling someone this junk. Maybe I will film me destroying it with every power tool in the garage and post it to YouTube. Stay tuned.

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