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Thread: Ethernet Controller Drivers missing and not available for download on ASrock's website

  1. #1
    HouseKoumoray is offline Junior Member
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    Exclamation Ethernet Controller Drivers missing and not available for download on ASrock's website

    The problem is in the title.
    The following devices throw up error code 28 in device manager due to missing drivers on my Z68 Professional Gen3 system running Windows 7 (64 bit):
    Ethernet Controller (for both ethernet ports)
    USB Controller (for all four USB 2.0 ports)

    USB 3.0 drivers are available from ASRock's website for this motherboard, and I am using those ports for all my peripherals, including a USB wireless adapter for internet. I need to use my ethernet ports now, but I can't due to the missing drivers. Windows 7 can't find the drivers online automatically, and I can't find anything by google searching. ASRock doesn't have any drivers for ethernet controllers or USB 2.0 ports on the page for this particular motherboard. Does anyone have a copy of the drivers or know how I can download them? They are the only drivers that are missing, and no other hardware problems are present. Thank you.

  2. #2
    parsec's Avatar
    parsec is online now Senior Member
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    Default Re: Ethernet Controller Drivers missing and not available for download on ASrock's website

    Quote Originally Posted by HouseKoumoray View Post
    The problem is in the title.
    The following devices throw up error code 28 in device manager due to missing drivers on my Z68 Professional Gen3 system running Windows 7 (64 bit):
    Ethernet Controller (for both ethernet ports)
    USB Controller (for all four USB 2.0 ports)

    USB 3.0 drivers are available from ASRock's website for this motherboard, and I am using those ports for all my peripherals, including a USB wireless adapter for internet. I need to use my ethernet ports now, but I can't due to the missing drivers. Windows 7 can't find the drivers online automatically, and I can't find anything by google searching. ASRock doesn't have any drivers for ethernet controllers or USB 2.0 ports on the page for this particular motherboard. Does anyone have a copy of the drivers or know how I can download them? They are the only drivers that are missing, and no other hardware problems are present. Thank you.
    I just looked at the download page for the board you listed, and I'm seeing a driver for the Realtek RTL8111E networking chip:

    Realtek Lan driver ver:7.48.823.2011 (Windows 7 64bit ver:7.48.823.2011)

    ASRock > Fatal1ty Z68 Professional Gen3

    I also see a teaming driver for the dual network chips on this board: Realtek Teaming driver ver:15.0

    Googling on Realtek RTL8111E produced this link to Realtek's website and drivers for that chip:

    Realtek

    Drivers for USB 2.0 have not been provided for download for quite a while, they should be provided by Windows 7 during its installation, no downloading required. The USB 2.0 ports on the board's I/O panel should be working fine once Win 7 is installed, and a simple USB mouse and keyboard should work when connected to the I/O panel during the Windows installation.

    Sometimes a brand new board with no OS installation will force you to use a PS2 keyboard before Windows is installed.

    Did you install the Intel Chipset/INF files, from the INF driver ver:9.2.0.1021 file on your board's download page? Without that all of the hardware on your board may not be identified correctly and cause errors like you apparently get.

  3. #3
    HouseKoumoray is offline Junior Member
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    Default Re: Ethernet Controller Drivers missing and not available for download on ASrock's website

    Quote Originally Posted by parsec View Post
    I just looked at the download page for the board you listed, and I'm seeing a driver for the Realtek RTL8111E networking chip:

    Realtek Lan driver ver:7.48.823.2011 (Windows 7 64bit ver:7.48.823.2011)

    ASRock > Fatal1ty Z68 Professional Gen3

    I also see a teaming driver for the dual network chips on this board: Realtek Teaming driver ver:15.0

    Googling on Realtek RTL8111E produced this link to Realtek's website and drivers for that chip:

    Realtek

    Drivers for USB 2.0 have not been provided for download for quite a while, they should be provided by Windows 7 during its installation, no downloading required. The USB 2.0 ports on the board's I/O panel should be working fine once Win 7 is installed, and a simple USB mouse and keyboard should work when connected to the I/O panel during the Windows installation.

    Sometimes a brand new board with no OS installation will force you to use a PS2 keyboard before Windows is installed.

    Did you install the Intel Chipset/INF files, from the INF driver ver:9.2.0.1021 file on your board's download page? Without that all of the hardware on your board may not be identified correctly and cause errors like you apparently get.
    I did indeed, just before I posted in the forum. Windows 7 isn't installing any drivers for my 2.0 ports on its own still.

    I didn't realize the Realtek drivers pertained to the ethernet ports because I'm a plebeian apparently. Also I actually thought I already installed those drivers, but I guess I hallucinated that or confused it with doing something else. Either way, installing the Realtek LAN driver from ASRock's site did fix the problem with the ethernet ports. Thank you for that.

  4. #4
    parsec's Avatar
    parsec is online now Senior Member
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    Default Re: Ethernet Controller Drivers missing and not available for download on ASrock's website

    Quote Originally Posted by HouseKoumoray View Post
    I did indeed, just before I posted in the forum. Windows 7 isn't installing any drivers for my 2.0 ports on its own still.

    I didn't realize the Realtek drivers pertained to the ethernet ports because I'm a plebeian apparently. Also I actually thought I already installed those drivers, but I guess I hallucinated that or confused it with doing something else. Either way, installing the Realtek LAN driver from ASRock's site did fix the problem with the ethernet ports. Thank you for that.
    The lack of drivers for the USB 2.0 ports makes no sense. There are three USB 2.0 ports on the I/O panel that should work now, and two USB 2.0 headers on the mother board for connections to USB 2.0 ports on the PC case, or USB 2.0 ports on a PCI bracket.

    Did you try manually "updating" the drivers for the problem USB devices, via the Update Driver option in their Device Manager Properties?

  5. #5
    HouseKoumoray is offline Junior Member
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    Default Re: Ethernet Controller Drivers missing and not available for download on ASrock's website

    Quote Originally Posted by parsec View Post
    The lack of drivers for the USB 2.0 ports makes no sense. There are three USB 2.0 ports on the I/O panel that should work now, and two USB 2.0 headers on the mother board for connections to USB 2.0 ports on the PC case, or USB 2.0 ports on a PCI bracket.

    Did you try manually "updating" the drivers for the problem USB devices, via the Update Driver option in their Device Manager Properties?
    Yes I did to no avail.

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