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Thread: A75 Exteme6 "Unable to install device" USB 3.0

  1. #1
    Bobbydr2000 is offline Junior Member
    Join Date
    Feb 2013
    Location
    Texas
    Posts
    1

    Default A75 Exteme6 "Unable to install device" USB 3.0

    I cannot get my system to detect and load the USB 3.0 drivers. I am running Win server08/64 and everything else is fine. Loading the driver either from the original CD (Win7-64_Win7_Vista64_Vista_XP64_XP v1.10.1.0) or the ASRock website ends with a notice that installation was successful, however Windows pops up a "New Hardware Found" message that -- after following the steps -- ends with the dreaded 'driver not installed' message. Device Manager identies the device ID as: AMDUSB30\ROOT_HUB30.

    I've search for a few days now and haven't seen this problem for this MOBO for anyone else.

    Can anyone help me?

    Bobbyd

    MOBO: ASRock
    Model: A75 Extreme6 (CPUSocket)
    Chipset: AMD K12 Bridge, Revision 00
    Southbridge: AMD A55/A60M, Revision 11
    APU AMD A6-3500
    BIOS: American Megatrends Inc. Version P1.90 12/30/2011
    OS Win server08/64 R2 SP2

  2. #2
    Join Date
    Nov 2012
    Location
    USA
    Posts
    2,672

    Default Re: A75 Exteme6 "Unable to install device" USB 3.0

    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

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