TweakTown Forums - ASRock http://forums.tweaktown.com/ ASRock has hired a new tech support staff member just to assist you with their full range of motherboards. en Wed, 19 Jun 2013 07:22:05 GMT vBulletin 60 http://forums.tweaktown.com/images/misc/rss.png TweakTown Forums - ASRock http://forums.tweaktown.com/ Crash Help: Z87 Extreme 6 - Driver Install http://forums.tweaktown.com/asrock/53176-crash-help-z87-extreme-6-driver-install.html Wed, 19 Jun 2013 06:54:50 GMT I just upgraded my computer and I ran into a problem installing the drivers for my new Z87 Extreme6 mobo. At the point of the driver installation of the Rapid Storage Tech driver install, my computer restarts to complete the installation. As it is rebooting, it stalls on the "Starting Windows" screen for about a minute and then it BSOD reboots. When I try to restart again, it does the same thing. I am able to do a System Restore and get the computer to boot, but as soon as I run the Driver Disk, it goes back to installing the Rapid Storage Tech driver and the same thing happens, of course.

So at this point I don't believe I have any drivers installed. I know I don't have the LAN driver installed because I have no network access. It is certainly an issue with the drivers because the computer boots fine otherwise after the system restore. I'm unable to start the driver installation over from the beginning because the system restore just takes me back to the point where the drivers are already being installed. Since I had to reinstall Windows after the hardware upgrade, i don't have another restore point. I'm looking for any help. I'll post what specs I have, but please feel free to ask me for more information as needed. Thank you.

Z87 Extreme6
BIOS: P1.20
CPU: i5-4670K
Memory: 16GB (2 x 8GB) DDR3-1600
Windows 7 Home - 64 bit ]]> ASRock raymac http://forums.tweaktown.com/asrock/53176-crash-help-z87-extreme-6-driver-install.html ASRock 970 Extreme 3 No Sound From Onboard Jacks. http://forums.tweaktown.com/asrock/53172-asrock-970-extreme-3-no-sound-onboard-jacks.html Wed, 19 Jun 2013 02:31:06 GMT So I all of a sudden now have no sound on my Mobo. Speakers are plugged in like always but they dont even get detected by the onboard Realtek hardware. Any thoughts....? I have so far done the following: Removed all Realtek software, then restart. And then re-installed with latest driver for... So I all of a sudden now have no sound on my Mobo. Speakers are plugged in like always but they dont even get detected by the onboard Realtek hardware. Any thoughts....?

I have so far done the following:

Removed all Realtek software, then restart. And then re-installed with latest driver for Win7 64.
Re-installed Chipset drivers just in case.
Checked the mobo to see if there were any burns or anything of that nature nothing to suggest a overload on the board somewhere and all else runs fine.


Speakers show not detected in the playback devices section. ]]> ASRock MenaceRx http://forums.tweaktown.com/asrock/53172-asrock-970-extreme-3-no-sound-onboard-jacks.html a67 Extreme4 gen3 USB device driver issue http://forums.tweaktown.com/asrock/53166-a67-extreme4-gen3-usb-device-driver-issue.html Tue, 18 Jun 2013 18:07:17 GMT I have been having an issue installing what I assume is the USB3 drivers. All my USB2 ports work fine, my blue USB3 ports do nothing, no matter what I plug into them. Ive tried various driver versions, from USB3(v1.06) to USB3_Etron(v0.115). No matter what I install it still shows as a yellow !... I have been having an issue installing what I assume is the USB3 drivers.

All my USB2 ports work fine, my blue USB3 ports do nothing, no matter what I plug into them.
Ive tried various driver versions, from USB3(v1.06) to USB3_Etron(v0.115). No matter what I install it still shows as a yellow ! in device manager and listed as "Universal serial Buss (USB) Controller".
Im at wits end here, and out of ideas.

Any tips? ]]> ASRock DXWarlock http://forums.tweaktown.com/asrock/53166-a67-extreme4-gen3-usb-device-driver-issue.html DDR3 Combo Not Working http://forums.tweaktown.com/asrock/53164-ddr3-combo-not-working.html Tue, 18 Jun 2013 15:04:37 GMT Good Day!

I have an Asrock G41C-GS motherboard + Q6600 Core2Quad + 4GB ddr2 memory.

I've decided to upgrade it to 8GB Corsair XMS3 (4GBx2). I've already shorted the jumper at fsb1 to 2-3 but my screen remains black. Fans are all working but it will not POST. Switching it back to ddr2 fixes it.

What should I do? Thanks! ]]> ASRock chrislopez88 http://forums.tweaktown.com/asrock/53164-ddr3-combo-not-working.html Usb Ports Not Working http://forums.tweaktown.com/asrock/53163-usb-ports-not-working.html Tue, 18 Jun 2013 07:54:25 GMT I recently bought an ASrock FM2a55m-DGS motherboard, and two days after I put my rig together, the built-in usb ports on the mother board stopped working. I have tried two usb flash drives, two usb mouses, and a usb keyboard, and they all do not work. Is this a know issue with this motherboard, and... I recently bought an ASrock FM2a55m-DGS motherboard, and two days after I put my rig together, the built-in usb ports on the mother board stopped working. I have tried two usb flash drives, two usb mouses, and a usb keyboard, and they all do not work. Is this a know issue with this motherboard, and is there a fix? ]]> ASRock lobsterbark http://forums.tweaktown.com/asrock/53163-usb-ports-not-working.html Need help buying a Video card and RAM compatible with my motherboard http://forums.tweaktown.com/asrock/53161-need-help-buying-video-card-ram-compatible-my-motherboard.html Tue, 18 Jun 2013 01:23:41 GMT I have a dual monitor setup using 2 Syncmaster 2494 monitors and just ordered a third one. These are run using my NVIDIA Geforce GTX 460 card dvi. I just bought RAM and another video card from amazon and are worried they will not with with my motherboard which is a asrock p67 pro 3. Below is what... I have a dual monitor setup using 2 Syncmaster 2494 monitors and just ordered a third one. These are run using my NVIDIA Geforce GTX 460 card dvi. I just bought RAM and another video card from amazon and are worried they will not with with my motherboard which is a asrock p67 pro 3. Below is what I ordered:

RAM: Amazon.com: Kingston Technology HyperX Predator 16GB Kit (2x8GB) 2133MHz DDR3 PC3-17000 CL11 DIMM Motherboard Memory XMP T2 Series KHX21C11T2K2/16X: Computers & Accessories

Video Card: Amazon.com: EVGA GeForce 6200 512 MB DDR2 PCI 2.1 VGA/DVI-I/S-Video Graphics Card, 512-P1-N402-LR: Electronics

Pictures below are other specs of my computer:
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]]> ASRock Aquitas07 http://forums.tweaktown.com/asrock/53161-need-help-buying-video-card-ram-compatible-my-motherboard.html Unusably slow Win7 install from USB drive on X79 http://forums.tweaktown.com/asrock/53160-unusably-slow-win7-install-usb-drive-x79.html Mon, 17 Jun 2013 21:36:36 GMT Hi, I am trying to install Win7 Ultimate from a Toshiba USB3 drive onto a new system. When I try to boot from the Win7 install drive, the external drive spins up and the activity light goes crazy for several hours while a white cursor blinks on the screen - but nothing else happens. I have... Hi,

I am trying to install Win7 Ultimate from a Toshiba USB3 drive onto a new system. When I try to boot from the Win7 install drive, the external drive spins up and the activity light goes crazy for several hours while a white cursor blinks on the screen - but nothing else happens. I have tried the drive on several USB ports, tried disconnecting all USB ports bar the drive and keyboard.

I have a Win7U license and a Win8 upgrade license, so can't install Win8 directly. I have no internal CD/dvd drive, and my install DVD is in another country so no luck there.

Board is an X79 Extreme6, I'm not entirely sure about bios revision, I just see "UEFI version 1.5" in the bios config screen. I have an SSD and a SATA3 HDD built in.

I have read that this happens with Win7 on some other boards and that you have to disable the floppy drive (I do not have one) but I cannot find an option to do this. Am I missing something very obvious? What other information would be helpful to figure this out? Apologies if this sounds stupid but I am very new to both UEFI and Asrock and am totally lost at this point.

Thanks for any help. ]]> ASRock johnsalomon http://forums.tweaktown.com/asrock/53160-unusably-slow-win7-install-usb-drive-x79.html 775i65G R3.0 compatible apg list http://forums.tweaktown.com/asrock/53159-775i65g-r3-0-compatible-apg-list.html Mon, 17 Jun 2013 20:59:29 GMT Dear Sirs,

I am using a 775i65G R3.0 and I am unable to see a list of compatible APG's. I am currently using a ASUS n6800 512MB, but windows shows it at 3.1 level, which I consider to be quite low.

I have tried to search on here for compatible APG list but unable to see such. Please can someone let me know the above.

Thanks in advance for any input.

Regards, Jonathan ]]> ASRock firebird-jpx http://forums.tweaktown.com/asrock/53159-775i65g-r3-0-compatible-apg-list.html Help with Win8 and 3TB drive http://forums.tweaktown.com/asrock/53158-help-win8-3tb-drive.html Mon, 17 Jun 2013 20:46:36 GMT I hope you'll excuse what may sound like stupid questions. I haven't built a new system for a few years, so I'm working my way through UEFI.

First, the new system: H87M-ITX mobo, i7-4770S, 2x8GB Kingston Blue, 3TB WD Green, 64GB Sandisk SSD, EVGA GTX 650 Ti Boost, Silverstone slot load Blu-Ray, Windows 8-64 OEM disk.

I want to set up the drives with Intel Smart Response Technology, so the SSD will function as a cache. Without thinking about the 2.2TB limitation, I installed Win 8 and had Smart Response working, but could not access the whole HD. I ran the 3TB utility and ended up with three partitions, which is not what I want. I figured out that I needed GPT instead of MBR. I used diskpart to clean the drive and set GPT. In UEFI, if I go to CSM and set everything to Legacy only, Windows Install sees the drive but says it cannot install Windows on the primary partition. If, in CSM, I set PXE and Storage to UEFI only, Windows Install does not see the drive and says a media driver is missing. The driver does not appear to be on the mobo CD. What I want is one large partition with Windows on it. I do not want to use the SSD as a boot drive. Any help would be greatly appreciated. ]]> ASRock jgrnt1 http://forums.tweaktown.com/asrock/53158-help-win8-3tb-drive.html Having trouble with my Extreme 4 Z77 board. http://forums.tweaktown.com/asrock/53156-having-trouble-my-extreme-4-z77-board.html Mon, 17 Jun 2013 14:13:19 GMT Has anyone experienced what I am about to tell you? I hope so, I need to get this fixed or out this board goes. I am having problems with my USB 3.0. Here is the problem. I need a card reader so I bought a 3.0 card reader. I hooked it up and it works fine but it causes problems with my windows... Has anyone experienced what I am about to tell you? I hope so, I need to get this fixed or out this board goes. I am having problems with my USB 3.0. Here is the problem. I need a card reader so I bought a 3.0 card reader. I hooked it up and it works fine but it causes problems with my windows backup and my system restore. The problem is that when I go into create a system image it just keeps trying to find something and never quits looking and I have to click cancel to finish. If I do the backup it does the same but I have to do a restart to get out. The problem with the system restore goes into MS updates. It wants to try to create a restore point but can't seem to do it so it just hangs and hangs. This is not acceptable. Okay, so you say my card reader is bad. Well, I tried it in 2 other computers and it worked great. So, you say maybe this one causes problems on my machine. I bought 2 other brands and tried them also. No luck. Same result. If I unplug my card readers, the problem goes away, and the create system image and backup options work. No more problem but I need a card reader. No, I don't want a 2.0 card reader. Anyone have any suggestions. Thanks. ]]> ASRock ingeborgdot http://forums.tweaktown.com/asrock/53156-having-trouble-my-extreme-4-z77-board.html Z77 Extreme6 - Intel Z77 USB 3.0 ports and header do not function in WinXP http://forums.tweaktown.com/asrock/53154-z77-extreme6-intel-z77-usb-3-0-ports-header-do-not-function-winxp.html Mon, 17 Jun 2013 08:42:06 GMT Though I have been aware of this for some time, it is only now that I felt the need to report this; and I assume I am not the first. The USB 3.0 header, designated USB3_4_5 (for ports 4 and 5), and two USB 3.0 ports, designated USB3_2_3 (ports 2 and 3, located under the RJ-45 port), are... Though I have been aware of this for some time, it is only now that I felt the need to report this; and I assume I am not the first.

The USB 3.0 header, designated USB3_4_5 (for ports 4 and 5), and two USB 3.0 ports, designated USB3_2_3 (ports 2 and 3, located under the RJ-45 port), are nonfunctional in Windows XP. They are directly tied to the Z77 chipset and require the Intel Z77 USB 3.0 driver. Unfortunately, there is no driver for WinXP. Nor will USB 2.0 devices work in these ports.

USB 3.0 devices can only operate at full speed in the two USB 3.0 ports located under the PS/2 keyboard/mouse port (designated USB3_0_1), since they use the Etron USB 3.0 driver. Either those, or the USB 2.0 ports. All ports are operational in Win7.

Why is there no Intel Z77 USB 3.0 driver for WinXP? ]]> ASRock CookyMonzta http://forums.tweaktown.com/asrock/53154-z77-extreme6-intel-z77-usb-3-0-ports-header-do-not-function-winxp.html PWM issues with Z77 Extreme 6 http://forums.tweaktown.com/asrock/53152-pwm-issues-z77-extreme-6-a.html Sun, 16 Jun 2013 23:29:12 GMT I recently added a custom water cooling setup and it includes a PWM controlled res/pump combo (Swiftech Maelstrom). When I initially installed it, it worked correctly. After I put quick disconnects on the Maelstrom (rest of the loop already had them), the pumps wouldn't drop below 3000 rpm. I double checked all my power connections, its connected to the CPU 4 pin fan connector, my target speed is level 1, my target temp is 45C (minimum value), and I'm sitting well below that at 33C at idle. I've tried cycling the values in both BIOS and AXTU. The only way I can get the pump speeds down is with SpeedFan. Why would that be? ]]> ASRock Lord Odin http://forums.tweaktown.com/asrock/53152-pwm-issues-z77-extreme-6-a.html Clock problem on ASRock Z77 Pro3 http://forums.tweaktown.com/asrock/53148-clock-problem-asrock-z77-pro3.html Sun, 16 Jun 2013 11:25:09 GMT Hi ! In advance I would like to apologize for my bad English. My problem is I just bought this model of motherboard and the time ( clock + date ) stands still in BIOS. As in it's stuck at 7:35 and 53 seconds and it won't forward unless I reset the cmos with the clear cmos jumper in the mb. At that point I can set the clock to the actual time of day and it will work, but after a system shutdown and leaving it on off mode for about 1 hour, the clock stops again. It's not the battery, just replaced it. Can it have something to do with the fact that I try to OC a i5 2500k to 4 ghz ? That would be strange as both the MB and CPU are meant for OCing. BIOS version is 1.90. Anyone has any idea ? Best regards ! ]]> ASRock surcix http://forums.tweaktown.com/asrock/53148-clock-problem-asrock-z77-pro3.html <![CDATA[x79 Extreme6 can't flash BIOS "no image file detected"]]> http://forums.tweaktown.com/asrock/53146-x79-extreme6-cant-flash-bios-no-image-file-detected.html Sat, 15 Jun 2013 21:54:12 GMT So I'm having issues with system freezes, maybe my SSD, maybe not. Either way, the Corsair support want my BIOS updated.

So I've read the tutorials and watched videos and searched Google for hours. I download the 'instant flash' version, extracted it to a FAT32 USB stick, pressed F2 on startup (have also used the same method with F6 to go straight there), clciked the flash BIOS feature.

'no image file detected'

I've tried every method. I've used multiple USB sticks. I've tried them in every USB port anywhere on my machine. I've checked and re-checked that I'm downloading the correct file for my board (X79E6G_2.10), re-downloaded it, tried it all again, then started over. It just doesn't work. No image file detected.

Now what?

I filled out a profile of my system specs but I don't know if anyone can see it. Windows 7 x64, i7 3930k, 32GB G.Skill RAM, 2x 240GB SSD's, 2x 1TB HDD's. ]]> ASRock Shawn81 http://forums.tweaktown.com/asrock/53146-x79-extreme6-cant-flash-bios-no-image-file-detected.html 970 Extreme4 no output http://forums.tweaktown.com/asrock/53141-970-extreme4-no-output.html Sat, 15 Jun 2013 13:26:44 GMT 2x Sapphire HD7850 graphics cards AMD singlecore processor Corsair 8GB DD3 memory Corsair TX850 – (850W) Asrock Socket AM3+ 970 Extreme4 Motherboard I am also trying to...]]> Hi all, I am wondering If you can help me with a new build I am currently trying to get working.

The parts I have are ->
2x Sapphire HD7850 graphics cards
AMD singlecore processor
Corsair 8GB DD3 memory
Corsair TX850 – (850W)
Asrock Socket AM3+ 970 Extreme4 Motherboard
I am also trying to boot off a usb for a linux dist.

I have the graphics cards crossfired in PCIe2 and 4, and powered from the power source.
When I turn the powersupply / board on all the fans ( cpu and gpu) work, and an output is detected in my TV ( through HDMI) but no BIOS screens or anything appears.
Given the way my TV works I can tell that the TV is detecting the cards, but they are not supplying any information.
Any help would be greatly appreciated.

James ]]> ASRock samand http://forums.tweaktown.com/asrock/53141-970-extreme4-no-output.html