OUT of my league-please help me !

[ineedhelp]

i dont know where to begin! i am trying to get a computer(desktop) in good shape for my daughter (she HAS to have it for school)
desktop #1: emachines D3107
problem: it doesnt have enough memory -bought some and it wont accept it - told i need a BIOS adapter download from emachines - cant find one- their phone support charges per minute starting as soon as u dial the phone!

desktop#2: dell dimension 2200
problem: infected, tried to reinstall windows xp - box came up saying i need ialmnt5.sys extreme graphics file to continue - and now i'm stuck - cant go forward cant go back!
i really need some advice some help someone to walk me thru PLEASE :)

[artdrivers]

If you are using onboard graphics.
The Dell needs the chipset drivers updated Intel 810E Chipset or 82810E Intel found here-----> Download Software, Drivers and Utilities Filters
You will need to boot into safe mode by taping on the F8 key when booting and install the driver after you get into safe mode.

emachines D3107 You can chat live with a tech and ask for a bios update give them the memory numbers To be sure a bios update will help. The Tech support live chat tab is at the bottom of this page------>
http://www.emachines.com/support/pro...es&model=D3107

[ineedhelp]

i dont know if i'm using onboard graphics? the problem is i am in the middle of the reinstall of windows xp and now i cant get out - or dont know how - in order to download anything- the message came up during the process and wont let me continue without this ialmnt file..
re: emachines the computer is out of warranty the tech wont help me - i have to call the pay support and they want to charge per minute beginning with the time u dial - what if i am on hold 20 mins before i even talk to anyone??

[artdrivers]

You will want to chat with Emachine online not by phone It's the only way I know to get a Emachine bios update. http://www.emachines.com/support/pro...es&model=D3107
I would perform a clean install on that Dell. You will want to set your CD drive to boot in bios and reboot to CD drive with the XP CD in the drive. Run windows setup with the format option. This will remove all the old data off your hard drive and install a fresh XP on your hard drive. After it is done you will want to run windows updates.

[AnaJu]

yeah good point