Welcome to GIGABYTE Technical Support!

[Johnny Rook]

Hello again!

About 6 weeks ago, more or less, I asked Janus and Gigabyte for help regarding my EX58-UD5 mobo and the b2 led error it reported (refer to post #445 http://forums.tweaktown.com/303676-post445.html).

I'm updating that post just to say that Gigabyte kindly accepted my request to RMA the board so it can be fixed, no matter the store's claiming about the CPU socket bent pins.
One thing I can say: Respect Gigabyte and it's employees and Gigabyte and it's employees will respect you for sure!

Gigabyte Costumer Support and Gigabyte Technical Service Zone took 3 days only to answer my technical and non-technical questions concerning the led error and the warranty; and from the day I filled the RMA request at the store to the day a new board was delivered in hands to me in Portugal where I live, it took 6 weeks.
Yeah, Gigabyte didn't fix the board; Gigabyte replaced the board!

I'm happy with Gigabyte's RMA service! It is NOT the nightmare I heard about before in this very forums.

I can't thank you Gigabyte and Janus enough!!!

Thank you! THANK YOU!


JR

[Fizzban]

Hiya.

Just installed a GA-X48-DQ6 and I am having hangs, reboots and so on. Wasn't sure where to post so I made a thread in main part of forum. Here's a link:

X48-DQ6 having ati2dvag errors and infinate loops

Thanks in advance :)

[Lsdmeasap]

Originally Posted by Johnny Rook

Hello again!

About 6 weeks ago, more or less, I asked Janus and Gigabyte for help regarding my EX58-UD5 mobo and the b2 led error it reported (refer to post #445 http://forums.tweaktown.com/303676-post445.html).

I'm updating that post just to say that Gigabyte kindly accepted my request to RMA the board so it can be fixed, no matter the store's claiming about the CPU socket bent pins.
One thing I can say: Respect Gigabyte and it's employees and Gigabyte and it's employees will respect you for sure!

Gigabyte Costumer Support and Gigabyte Technical Service Zone took 3 days only to answer my technical and non-technical questions concerning the led error and the warranty; and from the day I filled the RMA request at the store to the day a new board was delivered in hands to me in Portugal where I live, it took 6 weeks.
Yeah, Gigabyte didn't fix the board; Gigabyte replaced the board!

I'm happy with Gigabyte's RMA service! It is NOT the nightmare I heard about before in this very forums.

I can't thank you Gigabyte and Janus enough!!!

Thank you! THANK YOU!


JR

Thanks for your post about your RMA Experience!! I agree, their RMA Service is good and pretty fast.

So your new board is working good then? Hope so!!

Post back anytime if you have any questions

Originally Posted by Fizzban

Hiya.

Just installed a GA-X48-DQ6 and I am having hangs, reboots and so on. Wasn't sure where to post so I made a thread in main part of forum. Here's a link:

X48-DQ6 having ati2dvag errors and infinate loops

Thanks in advance :)

Will check it out now

[tcc]

Hi,

Problem with Wake-On-LAN for GA-MA770-DS3 rev1.0 motherboard. BIOS F7.

BIOS set to S3 (STR)
NIC set to wake on magic packet in Win7

After PC enters S3 sleep, magic packet sent to PC will only wake it up during first couple of minutes after sleep.

After PC is in sleep for more than couple of minutes, magic packet is ignored. Note that LAN light does stay on whole time.

Tests are done on LAN, PC's connected throiugh switch.

Any ideas?

[Lsdmeasap]

I will try to help you in your other post, one sec
Wake On LAN Problem - GA-MA770-DS3 rev1

[pocenk]

1. hi i want to ask about the max amount of CPU termination and CPU PLL that can be safely use for daily.

this is my setting:
FSB = 340x12.5
PCI freq = 100
MCH Strapping = 333
FSB DRAM Strapping = 2.40B (816)
DRAM Timing = 4-4-4-12

CPU Vcore = 1.5000
CPU termination = 1.260
CPU PLL = 1.560

DRAM voltage = 2.060

the others are set to default

i'm using E5200 @4.25Ghz
DDR2 Adata 800+ 2GB kit
Gigabyte EP45 DS5

when i set the vcore to 1.5125, CPU termination 1.2, CPU PLL 1.5 it seems to be alright and stable with OCCT test.
i just want to try to lower the vcore with considering the CPU termination and PLL must be set higher.

2. also i want to ask about the FSB DRAM strapping. why i can't use strapping 266 when the FSB set to 340. you can say that i don't know nothing about the strapping setting, which is correct for each CPU FSB setting

thank you, i hope you can help me.
sorry if my english is bad

[Lsdmeasap]

You can safely use up to 1.4 for that E5200 CPU, but you should not need more than 1.34 or so until you go past 500 FSB which you are not close to of course.

Strapping usage involves a lot. To use a certain strap you must have the right ram voltage, MCH Voltage, and tRD Set. And of course FSB.

Using a lower than FSB Strap depends on all of the above as well, and your memory itself. This is not always possible either, just depends. You may have to continue to use the 333 strap since you are past 333 FSB

[pocenk]

ok then i should find the right strapping for my FSB,

anyway i want to ask about the comparison about EP45-DS5 and EP45-UD3P which one is better? just curiousity :D

[Lsdmeasap]

Well both of those boards are good, but the DS5 has more features.

[infocus]

I have a GA-EP45T-UD3P motherboard,do I need to install the 'MSM64' drivers using one harddrive or disable SATA RAID/AHCI mode ???Thanks for the reply....