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Thread: Welcome to GIGABYTE Technical Support!

  1. #1301
    artdrivers's Avatar
    artdrivers is offline Resident AMD Guru
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    Default Re: Welcome to GIGABYTE Technical Support!

    Way to go on finding an adequate solution to your problem. You just may have solved the problem for others as well.
    ErP Support allows S5 power state which will provide power to the F_USB1 jack on the motherboard when the power is off. By default the ErP Support is disabled. You can find it, and enable it in your BIOS under Power Management Setup. This function is also used for other USB and Bluetooth functions. After enableing it in BIOS save and exit. Now allow the restart and then when you shutdown the power will be their.
    F_USB1 jack is a double USB connection, so it can run 2 front USB ports.
    ErP Support
    Determines whether to let the system consume less than 1W power in S5 (shutdown) state. (Default: Disabled)
    Note: When this item is set to Enabled, the following four functions will become unavailable:
    PME event wake up, power on by mouse, power on by keyboard, and wake on LAN.
    On/Off Charge Technology

    GIGABYTE On/Off Charge technology allows you to charge your iPhone, iPad and iPod Touch regardless of whether your PC is on, in standby mode or even off. A derivative of GIGABYTE's highly acclaimed 3x USB Power feature, On/Off Charge enables devices to draw more current from GIGABYTE motherboard USB ports than standard USB ports allow, so that charging from your PC can be as fast as with a charger.

    Note: Due to certain mobile phone limitations, users may need to connect the mobile phone to their PC before the PC enters S4/S5 mode to enable a quick charge from non On/Off Charge USB ports. Charging results may vary by model.
    GIGABYTE ON/OFF Charge
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  2. #1302
    tributemd is offline Junior Member
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by Lsdmeasap View Post
    What BIOS are you using? Do you have the memory setup manually?

    On the Advanced BIOS page can you please set your 1, 2, 3 boot order to HDD, Nothing, Nothing and see if that corrects the issue. This is just a thought, the main problem is likely a buggy BIOS or you need to adjust your settings.

    Since you mention it only happens when cold, you may want to test each stick one at a time while cold, so test with one stick each morning or after the PC has set for 6-8 hours. That way you can see if one stick is causing this by itself.
    I tried all your suggestions and I no longer get the flashing cursor, but it still takes a re-boot to make it function correctly. I have tried changing boot orders, etc. but still no luck. Currently, the way I have it configured right now, it will hang on the initial video card bios screen in upper left hand corner. If I re-boot it, it will boot up correctly. There's got to be an answer to this stupid issue!!!

  3. #1303
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Welcome to GIGABYTE Technical Support!

    Video card BIOS? Are you using a PCI (not PCIE) video card?

    Did you ever test the memory as I mentioned?

  4. #1304
    ack
    ack is offline Junior Member
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    Unhappy Re: Welcome to GIGABYTE Technical Support!

    I've upgraded RAM from 2GB to 4GB and then my rig became unstable (BSOD, CRC errors, random program FC, ...). After test my new dimms with memtest several times with no errors, and reading in some tech forums I learn that a fresh install should solve this kind of problem in most cases. Then, let's go:


    Trying to install win 7 pro Sp1 64 bits:

    Mobo: Gigabyte ep45-u3p rev 1.1

    Disk port setting:
    port 0: non raid disk (primary partition)
    port 1-3: Raid 2 volumes


    Mode: Raid
    Sata Native mode: enabled

    Procedure I've followed:
    1 - format primary partition
    2 - install windows

    During post I can read "ACHI BIOS not installed",
    and windows doesn't load.

    changing mode from Raid to ACHI mode, I can read "ACHI BIOS installed" but windows doesn't load either.

    Any tip or piece of advise?


    PD: I've tested with F10 and F11d BIOS (now flashed)

    My target is just install a fresh copy of win 7 professional 64bits SP1 in RAID mode.
    Last edited by ack; 05-10-2011 at 08:06 AM.

  5. #1305
    Chike is offline Senior Member
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    Default Re: Welcome to GIGABYTE Technical Support!

    @ack
    Pleas create a new thread and post the model/part# of each of the memory you have.
    I am assuming you have 2 sets of 2x1GB.
    Istall one matched pair in slots 1 & 2, and the second in 3 & 4, Increase MCH Core 1.16v-1.28v.

  6. #1306
    ack
    ack is offline Junior Member
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by Chike View Post
    @ack
    Pleas create a new thread and post the model/part# of each of the memory you have.
    I am assuming you have 2 sets of 2x1GB.
    I have got a matched pair of 2x2GB G.Skill performance.

    My RAM memory modules are the same you have posted in your signature.
    Last edited by ack; 05-10-2011 at 05:53 PM.

  7. #1307
    Chike is offline Senior Member
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by ack View Post
    I have got a matched pair of 2x2GB G.Skill performance.
    Are those same as mine or DDR-800 CL4?
    Load optimized defaults and Set Perforance enhance standard, the increase MCH Core, begin with 1.16v up to 1.24v.

  8. #1308
    ack
    ack is offline Junior Member
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by Chike View Post
    Are those same as mine or DDR-800 CL4?
    Load optimized defaults and Set Perforance enhance standard, the increase MCH Core, begin with 1.16v up to 1.24v.
    Are same, PC2-8500 DDR2-1066Mhz CL5.

    Should I reinstall Win 7 before?


    Quote Originally Posted by Chike View Post
    Are those same as mine or DDR-800 CL4?
    Load optimized defaults and Set Perforance enhance standard, the increase MCH Core, begin with 1.16v up to 1.24v.
    Loading optimiced defaults,

    ICH sata control Mode resets to IDE
    Native Sata mode resets to disabled

    As far as I'm trying to load a Raid setup, should I change these settings too, isn't?

    BTW: Into "Device boot priority" BIOS setting, my HDDs are recognized as SCSI not as SATA.
    Last edited by ack; 05-10-2011 at 09:21 PM.

  9. #1309
    Chike is offline Senior Member
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    Default Re: Welcome to GIGABYTE Technical Support!

    You may need to reinstall windows if the file system is corrupted, otherwise no.

    Set SATA and Native mode as they were before and setup rain again.

    Or you can skip optimized default for now, just increase MCH Core.
    What is CPU and PCI Drive under Advanced Clock Control?

  10. #1310
    artdrivers's Avatar
    artdrivers is offline Resident AMD Guru
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    Default Re: Welcome to GIGABYTE Technical Support!

    ack
    The Gskill F2-8500CL5D-4GBPK memory voltage should be manually set to 2.1v in BIOS.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


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