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Junior Member
How do I RMA an x58- UD5 board ?
It is only recongnising 4 or 2 gigs of Ram when 6 gigs instsalled. I bought a new board and the ram works perfectly on the new board.
Please advice
Hlonipha
Member
Re: How do I RMA an x58- UD5 board ?
Please read
* CPU: Intel Core 2 Quad Q9650 @ 3.80GHz * MoBo: Gigabyte GA-EP45-UD3P (Rev. 1.0 - BIOS F11d) * RAM: Corsair XMS2 800MHz DDR2 8GB (4x2GB) * GPU: Inno3D GeForce GTX285 OC (1024MB) *
* Mon 1: Dell U2410 (A07) * Mon 2: Panasonic TX-P55VT50B * Cam: Logitech C910 HD * OD: Sony Optiarc DVD RW AD-7260S * HD 1: Crucial 256GB SSD M4-CT256M4SSD2 (PCI-e SATA III ASM1061) *
* HD 2: Samsung 2TB HD203WI * BT: Apple Module 820-1829-A * IR: Apple Infrared Board 922-7195 * WiFi: Apple BCM94322MC (Mini PCI-E to PCI-E Adapter) * PSU: Seasonic M12 - 600W *
Re: How do I RMA an x58- UD5 board ?
Your post is OK.
What is NOT allowed is discussing RMA problems or comments related to the RMA process.
You will need to contact Gigabyte tech support to set up RMA authorization. Be patient.
If you have RMA problems, try contacting Janus Yeh who is with GB support and a forum member.
_/\ /\ /\ /\ guru in training (for life) /\ /\ /\ /\ ______~~ we get too soon old and too late smart ~~
E6300 (R0) @ 3.504GHz [8x438MHz] __ ________Xigmatek Balder HDT 1283 cpu cooler
P35-DS3L [rev: 1.0] ~ Bios: F9._______________.Cooler Master CM 690 case (RC-690-KKN1-GP)
4x2GB Kingston HyperX T1 PC2-8500 @4-4-4-10 _ZM-MFC2 controller, watt meter & temp probes
MSI N460GTX Hawk (1GB) video card.______ ____.Asus VH242H monitor [1920x1080]
Seasonic X650 80+ gold psu (650w) ____ ___ __ .Logitech Z-5500 Digital 5.1 Speakers
WD Caviar Black WD6401AALS 640GB._____ ___ .win7 x64 sp1 Home Premium
Samsung 830 128GB SSD MZ-7PC128B/WW (boot)___HT|Omega Claro plus+ sound card
~~~~~ _______________________________________ U.P.S. -- CyberPower CP1500PFCLCD
SLI --> MSI N460TTX Hawk + Hawk Talon Attack ~~ E6850 @ 3.30GHz ~~ Antec TP-750 New (750watts)
N650SLI-DS4 (rev 1.0) ~~ Mushkin 996599 2x2GB Blackline @ 856MHz (4-4-4-12) ~~ win7-x64 SP1 HP
OCZ Agility2 60GB SSD2-2AGTE60G 34nm_(boot) ~~ HT|Omega Striker sound card
WD Caviar Black WD6401AALS 640GB (data) ~~ Antec Two Hundred case ~~ shared monitor & speakers
<> compromise and do it my way <>_ _++ I'm not always right, but I'm never wrong ++
I love mankind, it's people I can't stand_#%@$&*+!~ el cheapo psu....
Loading OPTIMIZED bios defaults is REQUIRED before you tweak your bios settings.
This includes new system setups and immediately after flashing your bios!!!
Prime95 Stress Testing How-To Tutorial from Playtool.com (link)
MSI N460GTX Hawk (1GB) Overclocking Results (thread)
new SSD: OCZ Agility2 60GB (Extended Capacity) (thread)
Asynchronous vs. Synchronous NAND Flash SSD Performance (links)
Junior Member
Re: How do I RMA an x58- UD5 board ?
this does not apply to my post........Originally Posted by D-an-W
Junior Member
Re: How do I RMA an x58- UD5 board ?
I sent an email to Janus 3 days ago and no response yet. where could I find GB tech support to request an RMA number ?
Member
Re: How do I RMA an x58- UD5 board ?
If you have had the board less than 12 months, I would contact the supplier.
If not, this might help...
U.K.
GBT Tech. CO., Ltd.
‧ TEL: +44-1908-362700
‧ FAX: +44-1908-362709
‧ How to submit a question?
Technical Issues about using GIGABYTE products.
Non-technical Sales and marketing issues
‧ WEB Address : GIGABYTE - Upgrade Your Life
* CPU: Intel Core 2 Quad Q9650 @ 3.80GHz * MoBo: Gigabyte GA-EP45-UD3P (Rev. 1.0 - BIOS F11d) * RAM: Corsair XMS2 800MHz DDR2 8GB (4x2GB) * GPU: Inno3D GeForce GTX285 OC (1024MB) *
* Mon 1: Dell U2410 (A07) * Mon 2: Panasonic TX-P55VT50B * Cam: Logitech C910 HD * OD: Sony Optiarc DVD RW AD-7260S * HD 1: Crucial 256GB SSD M4-CT256M4SSD2 (PCI-e SATA III ASM1061) *
* HD 2: Samsung 2TB HD203WI * BT: Apple Module 820-1829-A * IR: Apple Infrared Board 922-7195 * WiFi: Apple BCM94322MC (Mini PCI-E to PCI-E Adapter) * PSU: Seasonic M12 - 600W *
Re: How do I RMA an x58- UD5 board ?
Your best bet is to contact Gigabyte tech support located in your country or region.
The last 2 pages in my mobo user's manual has world wide contact information with phone numbers and website addresses.
_/\ /\ /\ /\ guru in training (for life) /\ /\ /\ /\ ______~~ we get too soon old and too late smart ~~
E6300 (R0) @ 3.504GHz [8x438MHz] __ ________Xigmatek Balder HDT 1283 cpu cooler
P35-DS3L [rev: 1.0] ~ Bios: F9._______________.Cooler Master CM 690 case (RC-690-KKN1-GP)
4x2GB Kingston HyperX T1 PC2-8500 @4-4-4-10 _ZM-MFC2 controller, watt meter & temp probes
MSI N460GTX Hawk (1GB) video card.______ ____.Asus VH242H monitor [1920x1080]
Seasonic X650 80+ gold psu (650w) ____ ___ __ .Logitech Z-5500 Digital 5.1 Speakers
WD Caviar Black WD6401AALS 640GB._____ ___ .win7 x64 sp1 Home Premium
Samsung 830 128GB SSD MZ-7PC128B/WW (boot)___HT|Omega Claro plus+ sound card
~~~~~ _______________________________________ U.P.S. -- CyberPower CP1500PFCLCD
SLI --> MSI N460TTX Hawk + Hawk Talon Attack ~~ E6850 @ 3.30GHz ~~ Antec TP-750 New (750watts)
N650SLI-DS4 (rev 1.0) ~~ Mushkin 996599 2x2GB Blackline @ 856MHz (4-4-4-12) ~~ win7-x64 SP1 HP
OCZ Agility2 60GB SSD2-2AGTE60G 34nm_(boot) ~~ HT|Omega Striker sound card
WD Caviar Black WD6401AALS 640GB (data) ~~ Antec Two Hundred case ~~ shared monitor & speakers
<> compromise and do it my way <>I love mankind, it's people I can't stand_Loading OPTIMIZED bios defaults is REQUIRED before you tweak your bios settings.
This includes new system setups and immediately after flashing your bios!!!
Prime95 Stress Testing How-To Tutorial from Playtool.com (link)
MSI N460GTX Hawk (1GB) Overclocking Results (thread)
new SSD: OCZ Agility2 60GB (Extended Capacity) (thread)
Asynchronous vs. Synchronous NAND Flash SSD Performance (links)
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