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Thread: Gigabyte GA-X58A-UD3R (Rev. 2.0) - Realtek ALC889 Static and Noise Issue

  1. #1
    MingtheMerciless is offline Junior Member
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    Default Gigabyte GA-X58A-UD3R (Rev. 2.0) - Realtek ALC889 Static and Noise Issue

    Problem:
    I am having issues with the on-board audio, where there is intermittent static, that seems to be only present while playing any audio while in Windows - event sounds or WMP, but disappears when using other applications either gaming, or streaming video, like YouTube. As an observation it seems to increase when using peripherals, mouse, keyboard, inputs while in Windows, but that could be subjective. Moreover the static is present both in speakers or when using a headset.

    Any help would be greatly appreciated!

    Computer Specifications
    Audio Device - ALC889
    Speakers - Logitech Z3200

    Processor: Intel Core i7-950 @ 4.0 GHz
    Video Card: Palit GeForce GTX 460 2GB (SLI 4GB)
    Memory: A-Data 12GB (2GBX3) DDR3/1600 MHz
    Motherboard: GigaByte GA-X58A-UD3R
    PSU: Corsair HX1000W
    Hard Drives: 1X1TB SATA III 6.0Gb/s (WD1002FAEX) and 2X1TB SATA II 3.0Gb/s (WD1001FALS)
    Case: Azza Hurrican 2000 Full Tower
    CPU Cooling: Asetek 570LX Liquid Cooling System w/ 240mm Radiator Push-Pull Configuration
    Optical Drive: Lite-On 24x DVD Burner
    OS: Windows 7 Professional 64-Bit

    Attempted Solutions:
    (1) Updated BIOS - FC1
    (2) Fresh Install of Windows 7 Professional 64-Bit
    (2) Updated Realtek ALC889 Driver - High Definition Audio Codec R2.53
    (3) Installed Third Party Codec (Cole2k or K-Lite)
    (4) Uninstalled All Audio Drivers/Codecs and Reinstalled (Tried w/ and w/out Third Party Codecs)
    (5) Ran DPC Latency Diagnostic Program and Shows No Significant Drops (DPC Latency Checker)

  2. #2
    wazza300's Avatar
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    Default Re: Gigabyte GA-X58A-UD3R (Rev. 2.0) - Realtek ALC889 Static and Noise Issue

    best to look in advanced cpu features in the bios and disable c1e,then look in Control Panel\System and Security\Power Options,and select balanced profile,if that doesnt stop it then disable eist and see if it solves it but remeber that cpu wont throttle speed or voltages if you disable eist,try and direct the front panel audio cable away from your gpu aswell,this helps reduce it when your using headphones

    if your using dynamic energy software or easytune its best close these programs if your listening to music

    update the inf intel chipset drivers and lan drivers to the latest ones
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    MingtheMerciless is offline Junior Member
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    Default Re: Gigabyte GA-X58A-UD3R (Rev. 2.0) - Realtek ALC889 Static and Noise Issue

    best to look in advanced cpu features in the bios and disable c1e,then look in Control Panel\System and Security\Power Options,and select balanced profile,if that doesnt stop it then disable eist and see if it solves it but remeber that cpu wont throttle speed or voltages if you disable eist,try and direct the front panel audio cable away from your gpu aswell,this helps reduce it when your using headphones

    if your using dynamic energy software or easytune its best close these programs if your listening to music

    update the inf intel chipset drivers and lan drivers to the latest ones
    Thanks for the suggestions, however the intermittent static is still present.

    Summary of Attempted Solutions:
    (1) Updated BIOS - FC1
    (2) Fresh Install of Windows 7 Professional 64-Bit
    (2) Updated Realtek ALC889 Driver - High Definition Audio Codec R2.53
    (3) Installed Third Party Codec (Cole2k or K-Lite)
    (4) Uninstalled All Audio Drivers/Codecs and Reinstalled (Tried w/ and w/out Third Party Codecs)
    (5) Ran DPC Latency Diagnostic Program and Shows No Significant Drops (DPC Latency Checker)
    (6)Disable C1E, Select Balanced Profile (Windows Power Options), Disabled EIST
    (7) Disconnected, Redirect or Examine Shielding of Front Panel Audio Cable
    (8)Disable Dynamic Energy Software (EasyTune, RivaTurner, etc.)
    (9)Update INF Chipset and LAN Driver

    I still do need to check for proper ground and visually I did not see any metal-to-metal contact on I/O Rear Panel Shield. And I could also try a sound card opposed to on-board audio, to isolate the issue between software or hardware, but the fact that the static is only present in Windows, but doesn't appear during game play or streaming video online, makes me believe it is some driver or codec conflict.

    Any other ideas?
    Last edited by MingtheMerciless; 10-13-2010 at 10:56 PM.

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    wazza300's Avatar
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    Default Re: Gigabyte GA-X58A-UD3R (Rev. 2.0) - Realtek ALC889 Static and Noise Issue

    i get very slight static when im using headphones,it can be emi leakage from psu or gpu or hdd's that cause it,when listening through speakers i get nothing,also in crysis game menu i get it,

    if you have dynamic energy saver software installed then you might need to fully un-install it
    Gigabyte z77x UP4-TH F11c Modded Bios
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  5. #5
    MingtheMerciless is offline Junior Member
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    Default Re: Gigabyte GA-X58A-UD3R (Rev. 2.0) - Realtek ALC889 Static and Noise Issue

    Quote Originally Posted by wazza300 View Post
    i get very slight static when im using headphones,it can be emi leakage from psu or gpu or hdd's that cause it,when listening through speakers i get nothing,also in crysis game menu i get it,

    if you have dynamic energy saver software installed then you might need to fully un-install it
    If there was some electrical-mechanical source for the interference shouldn't that result in a oscillating/reoccurring static in all applications, but the fact that it seems to be isolated to Windows, and not during game play or executing other audio applications implies its some software conflict. As for uninstalling the dynamic energy software, yes when I mean disabled, I meant the applications were uninstalled.

    Then again, I did notice a slightly less pronounced static, cannot measure signal to noise ratio when the static does appear, when pugging the speakers to the front panel than rear panel, which would suggest hardware - with EMI interference. So this problem maybe a combination of software and hardware. I might just go and bite-the-bullet on a high-def sound card, to see if it is hardware. Will report back on progress when or if any is made.

    Thanks!

  6. #6
    wazza300's Avatar
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    Default Re: Gigabyte GA-X58A-UD3R (Rev. 2.0) - Realtek ALC889 Static and Noise Issue

    i find the gigabyte audio drivers terrible in sound quality and to use,i have to choose 7.1 audio and disable side speakers and select headphones for the rear output to get 5.1 sound,i prefer the bog standard microsoft drivers that come with windows7,much better quality sound and propper 5.1 audio,the only drawback is you cant enable stereo mix to record onboard sound, i managed to pick up a cheap xonar dx card today so ill let you know if it improves things when it arrives
    Gigabyte z77x UP4-TH F11c Modded Bios
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    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
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  7. #7
    Lsdmeasap's Avatar
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    Default Re: Gigabyte GA-X58A-UD3R (Rev. 2.0) - Realtek ALC889 Static and Noise Issue

    Quote Originally Posted by MingtheMerciless View Post
    Thanks for the suggestions, however the intermittent static is still present.

    Summary of Attempted Solutions:
    (1) Updated BIOS - FC1
    (2) Fresh Install of Windows 7 Professional 64-Bit
    (2) Updated Realtek ALC889 Driver - High Definition Audio Codec R2.53
    (3) Installed Third Party Codec (Cole2k or K-Lite)
    (4) Uninstalled All Audio Drivers/Codecs and Reinstalled (Tried w/ and w/out Third Party Codecs)
    (5) Ran DPC Latency Diagnostic Program and Shows No Significant Drops (DPC Latency Checker)
    (6)Disable C1E, Select Balanced Profile (Windows Power Options), Disabled EIST
    (7) Disconnected, Redirect or Examine Shielding of Front Panel Audio Cable
    (8)Disable Dynamic Energy Software (EasyTune, RivaTurner, etc.)
    (9)Update INF Chipset and LAN Driver

    I still do need to check for proper ground and visually I did not see any metal-to-metal contact on I/O Rear Panel Shield. And I could also try a sound card opposed to on-board audio, to isolate the issue between software or hardware, but the fact that the static is only present in Windows, but doesn't appear during game play or streaming video online, makes me believe it is some driver or codec conflict.

    Any other ideas?
    In DPC Latency Checker you need to look for spikes, not drops. Where you getting spikes? Can you post an image please.

    Also, you can test CPU Spread Spectrum Disabled/Enabled in the BIOS. On the MAIN page hit Control + F1, then the screen will flash.

    Then go into the MIT section and then into the Advanced Freq. settings page (Second one) and you should see Spread Spectrum. Disabled may help.

    This also happens plenty with faulty PSU's and yes, I've seen it with your expensive PSU - even someone that RMA that exact one several times to try to get them to send him a proper quiet PSU.

  8. #8
    MingtheMerciless is offline Junior Member
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    Default Re: Gigabyte GA-X58A-UD3R (Rev. 2.0) - Realtek ALC889 Static and Noise Issue

    What I meant to say, referring to drops in latency, were spikes, there were a couple of rises, but nothing that passed the 1000 micro second threshold, that would be an indicator of an issue turning yellow or red on the real-time chart. However, when checking what devices might contribute to rises in latency, I do get a single momentary spikes when enabling or disabling devises, such as the LAN. But I assume this is natural, as the device becomes reenabled. Thanks for the suggestion with the CPU spread spectrum, I'll check this out over the weekend. As for the PSU, not sure how to run diagnostics, other than hooking it up to an oscilloscope - which I don't have.

    As an update as well, see below.

    Summary of Attempted Solutions:
    (1) Updated BIOS - FC1
    (2) Fresh Install of Windows 7 Professional 64-Bit
    (2) Updated Realtek ALC889 Driver - High Definition Audio Codec R2.53
    (3) Installed Third Party Codec (Cole2k or K-Lite)
    (4) Uninstalled All Audio Drivers/Codecs and Reinstalled (Tried w/ and w/out Third Party Codecs)
    (5) Ran DPC Latency Diagnostic Program and Shows No Significant Spikes (DPC Latency Checker)
    (6) Disable C1E, Select Balanced Profile (Windows Power Options), Disabled EIST
    (7) Disconnected, Redirect or Examine Shielding of Front Panel Audio Cable
    (8) Disable Dynamic Energy Software (EasyTune, RivaTurner, etc.)
    (9) Update INF Chipset and LAN Driver

    Update 10/15/2010
    (10) Swapped USB Peripherals with PS/2 Keyboard and Mouse
    (11) Toggled Off WMP Enhancements and On-Board Audio Enhancements
    (12) Tried Various Audio Settings, Sound Quality 16 bit to 24 bit, Various Frequencies, and Enabling/Disabling/Muting Devices
    (13) Installed Discrete Sound Card (Creative Lab Sound Blaster X-Fi Titanium)
    (14) Disabled On-Board Audio, Updated Discrete Sound Card Driver

    I installed a discrete sound card yesterday evening, hoping to narrow down if it was a hardware or software issue. The card is a Creative Lab Sound Blaster X-Fi Titanium, and the sound quality seems on par if not better than the on-board audio. Unfortunately, after installation, the static still persisted, however, after disabling the on-board audio, updating device drivers, and finishing the configuration, the intermittent static seems to be mostly resolved. But I believe it is definitely some software issue at this point as the static is present in both devices, so the Gigabyte X58A-UD3R, is good-to-go. There is an occasional static, which occurs for instance when web browsing with WMP minimized, but the noise is considerably less pronounced and smaller intervals than running with the on-board Realtek ALC889. Hopefully this weekend I can troubleshoot some more, and find exactly what driver/device/codec is causing this issue. And I am not alone, apparently there are many people having this issue, and seems to be a Windows at fault.

    http://www.sevenforums.com/sound-aud...c-popping.html

    Thanks for the help guys!
    Last edited by MingtheMerciless; 10-15-2010 at 10:49 PM.

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    Default Re: Gigabyte GA-X58A-UD3R (Rev. 2.0) - Realtek ALC889 Static and Noise Issue

    just got my xonar dx and for me its stopped the slight static when using headphones and listening to music and browsinf web,slight noise in some game menus but no more than before and no noise at all in the game itself so i can say that the onboard sound chip does suffer from emi or poor drivers as a seperate sound card is much better
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    Default Re: Gigabyte GA-X58A-UD3R (Rev. 2.0) - Realtek ALC889 Static and Noise Issue

    This is definitely interferance form other hardware in the machine. I've had this kind of thing on every single system I've owned with integrated sound, on many brands of board.

    The problem is, the amount of EMI shielding that the onboard sound has is exactly zero. The reason that the interferance is different or even not present in some situations is down to the fact that each application will cause the system to draw/use differing amounts of power, access other MOBO systems in different patterns etc, meaning that the EMI is forever changing in its main sorce and intensity. Even shielded cards suffer to some extent, as you have seen with the X-Fi.

    It could be a dodgy PSU or GPU etc, but I doubt it. It's just par for the course when it comes to cheap onboard solutions. Some cards like ASUS's XONAR range (the top spec cards that is) do offer much more robust shielding both in the form of metal casings around components to physically shield them and in the form of more/higher quality capacitors to smooth and buffer any distortion.

    Also worth noting that you should always use the sound card's hard wired phono ports if possible. Your front case jacks are connected by a cable that also has relatively poor shielding and this may even sometimes need to be run over the board to reach the output on it, introducing even more noise to the signal.
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