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AsRock FM2A88X Ext6+ onboard DVI+HDMI problem

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  • AsRock FM2A88X Ext6+ onboard DVI+HDMI problem

    Hello,

    I bought the following parts recently, trying to take advantage of the quad monitor ability of FM2+ and Extreme6+, however, I have problem plugging two monitors via HDMI and DVI.

    The specs are:
    - AsRock FM2A88X Extreme6+
    - AMD A8 7650K
    - Corsair 8GB RAM
    - Seagate 2T HDD
    - ANTEC 520W

    Initially I plugged in only one monitor using HDMI port, installed Win 7, the motherboard drivers and utilities. When everything is ok (after a few reboots) I turned off the system, plugged in another monitor using DVI port. When I turned on machine again, the Win 7 was loading but stopped / freezed before the Windows logo was fully formed. I shut it down by switching off PSU. After another cleaning the HDD and reinstalling the Win 7 / drivers / utilities, the same problem occurred.

    I cleaned up the HDD again, plug in the monitor using DVI port, installed Win 7, drivers / utilities. Everything worked just fine. I shut down the machine, plugged in the second monitor using HDMI port, then the same problem happened (Win 7 loading freezed). So it means both the DVI and HDMI cables and the motherboard are working fine individually.

    My question is, can I have two monitors or three monitors taking advantage of HDMI, DVI and DisplayPort ports?

    Other than having the problem of two monitors, everything else works fine so far.

    Many thanks for any help.

    Barbarians.

  • #2
    Re: AsRock FM2A88X Ext6+ onboard DVI+HDMI problem

    Your board needs BIOS 3.30 to fully support your A8 7650K, is that what you're using?

    Your board's download page for Windows 7 64bit has two versions of the AMD All In One driver. They appear to be the same from the file name in the description, but clicking on each link results in two different file names. I also see a more recent VGA/Video driver version included on the download page. Are you using either of these drivers?

    ASRock > FM2A88X Extreme6+

    Is the DVI cable you are using a dual link DVI-D cable?

    Given the Windows freezing problem you have, the problem is most likely the BIOS and/or the driver versions you are using.

    Comment


    • #3
      Re: AsRock FM2A88X Ext6+ onboard DVI+HDMI problem

      Before connecting the second monitor cable, do its configuration inside windows control panel. If you see windows hang on boot, it maybe because windows has switched to another port incorrectly so that you don't see the picture, it hasn't hung really.

      Comment


      • #4
        Re: AsRock FM2A88X Ext6+ onboard DVI+HDMI problem

        Originally posted by parsec View Post
        Your board needs BIOS 3.30 to fully support your A8 7650K, is that what you're using?

        Your board's download page for Windows 7 64bit has two versions of the AMD All In One driver. They appear to be the same from the file name in the description, but clicking on each link results in two different file names. I also see a more recent VGA/Video driver version included on the download page. Are you using either of these drivers?

        ASRock > FM2A88X Extreme6+

        Is the DVI cable you are using a dual link DVI-D cable?

        Given the Windows freezing problem you have, the problem is most likely the BIOS and/or the driver versions you are using.
        Thanks parsec for you helpful comment. The outdated BIOS was the problem of windows booting. After I updated the BIOS to 3.3, the boot was ok.

        One more thing I want to share here, while the video drivers from AsRock website did not work, I went to AMD official website and installed the drivers (autodetect) and everything works perfectly.

        Comment

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