Help with determining correct firmware.

[Randy2]

I have these drives:

128Gb Pro IV

PN: IM28GCS216

I know the Runcore documentation says it is Samsung M-Die, but how are you supposed to decide which one ?

Here is the error I get with either IM2816 or IM2808

[ERROR] DMA INVALID DEVICE
[ERROR]FIRMWARE CUSTOMER TYPE READ FAIL
INVALID SSD

Anybody ?

[Randy2]

C'mon Runcore support ! Do you even read these ? This is YOUR support forum, the place where YOU support your customers. How many days does it take for you to respond ?

[RunCore Tech_Support]

Dear Randy,

Sorry for the delay.
Can you leave your email to me? I will send the firmware to you directly.

[DDUP]

From my experence, your Flash is Samsung Mdie.

[Randy2]

Dear Randy,

Sorry for the delay.
Can you leave your email to me? I will send the firmware to you directly.

Where am I supposed to leave my email address ? Here in the open forum ?

Just give me a link to download it.

[Randy2]

[QUOTE=Randy2;350233]Where am I supposed to leave my email address ? Here in the open forum ?

I just PM'd you my email address.

[Randy2]

Must be Runcore Support doesn't read the PM's either. Still no reply or email.

[Tony Almeida]

Must be Runcore Support doesn't read the PM's either. Still no reply or email.

support@runcore.com
There should be the other sloution.

[Randy2]

Still waiting.................................

[gbarsh]

I have a similar problem:

1.8" Pro IV PATA ZIF 128 (RCP-IV-ZA1828-C)
PN 1032800
currently at firmware 1571
I believe it should be an 8 pc Samsung Mdie

But running IM2808 for either 1819 or for 1916 gives invalid SSD error

any help/advice/links to correct firmware update will be greatly appreciated