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New build internet connection, help needed?

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  • New build internet connection, help needed?

    I just finished a new build and computer will not connect, it is a wired connection. In the device manager, there is a yellow "!" Unknown device. When I checked for driver says no driver found. Could use a little help?
    mobo is a B85M Pro4, I have installed all disc(OS,AsRock and Video) and everything else seams ok.

    Thank you!

  • #2
    Re: New build internet connection, help needed?

    Device Manager > ! (this device) , right click on it, select Properties > Details > Property > Hardware ID's : right click on the values shown, Select All, Copy, and paste them in post here please.

    Example:
    PCI\VEN_14E4&DEV_16B1&SUBSYS_96B11849&REV_10
    PCI\VEN_14E4&DEV_16B1&SUBSYS_96B11849
    PCI\VEN_14E4&DEV_16B1&CC_020000
    PCI\VEN_14E4&DEV_16B1&CC_0200
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.


    #2 - Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

    Comment


    • #3
      Re: New build internet connection, help needed?

      Originally posted by - wardog - View Post
      Device Manager > ! (this device) , right click on it, select Properties > Details > Property > Hardware ID's : right click on the values shown, Select All, Copy, and paste them in post here please.

      Example:
      PCI\VEN_14E4&DEV_16B1&SUBSYS_96B11849&REV_10
      PCI\VEN_14E4&DEV_16B1&SUBSYS_96B11849
      PCI\VEN_14E4&DEV_16B1&CC_020000
      PCI\VEN_14E4&DEV_16B1&CC_0200

      Hope this is what you needed. Sorry took me a bit

      PCI\VEN_8086&DEV_153B&SUBSYS_153B1849&REV_05
      PCI\VEN_8086&DEV_153B&SUBSYS_153B1849
      PCI\VEN_8086&DEV_153B&CC_020000
      PCI\VEN_8086&DEV_153B&CC_0200

      billdoit2

      Comment


      • #4
        Re: New build internet connection, help needed?

        That's your on-board Intel I217-V gigabit NIC chip.

        ASRock > Z87 Extreme4

        Then from the above page you want to download and install : Lan driver ver:18.5.54.0
        #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
        ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.


        #2 - Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

        Comment


        • #5
          Re: New build internet connection, help needed?

          Originally posted by - wardog - View Post
          That's your on-board Intel I217-V gigabit NIC chip.

          ASRock > Z87 Extreme4

          Then from the above page you want to download and install : Lan driver ver:18.5.54.0
          That is if you're still using "Microsoft Windows 7 Home Premium SP1 (OEM) (64-bit)" as shown in your System Specs pull down. I linked to Win 7 x64 because that what is currently shown anyways.
          #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
          ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.


          #2 - Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

          Comment


          • #6
            Re: New build internet connection, help needed?

            Found it, What is the best way to download and install it on the other computer.

            Comment


            • #7
              Re: New build internet connection, help needed?

              Probably easiest to dl on one computer, move it using a USB stick to the other, then uncompress it to it's own directory and run the autorun.exe file inside.
              #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
              ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.


              #2 - Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

              Comment


              • #8
                Re: New build internet connection, help needed?

                Originally posted by - wardog - View Post
                That is if you're still using "Microsoft Windows 7 Home Premium SP1 (OEM) (64-bit)" as shown in your System Specs pull down. I linked to Win 7 x64 because that what is currently shown anyways.


                Yes I am using Microsoft Windows 7 Home Premium SP1 (OEM) (64-bit). You must of missed that this is a new build, (another one) shows same driver when I look it up under the AsRock B85M Pro, and I do not know how to load the download on the new build computer. Can transfer it with a USB drive?

                Comment


                • #9
                  Re: New build internet connection, help needed?

                  Yea, sorry. I did fail to acct for that mb in post #1. Fortunately, it looks like the same one listed for the B85M Pro4!

                  A USB drive is fine. We must have been posting at the same time:
                  Probably easiest to dl on one computer, move it using a USB stick to the other, then uncompress it to it's own directory and run the autorun.exe file inside.
                  #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
                  ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.


                  #2 - Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

                  Comment


                  • #10
                    Re: New build internet connection, help needed?

                    Originally posted by - wardog - View Post
                    Yea, sorry. I did fail to acct for that mb in post #1. Fortunately, it looks like the same one listed for the B85M Pro4!

                    A USB drive is fine. We must have been posting at the same time:

                    Yes we were type at same time. Driver installed and sending this message from new build computer.
                    Thank you for all your help!

                    Comment


                    • #11
                      Re: New build internet connection, help needed?

                      Np
                      #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
                      ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.


                      #2 - Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

                      Comment

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