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Thread: Problems with MSN Messenger 6.1




  1. #11
    Join Date
    May 2004
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    11

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    i am also having problems with msn, i can't loggin on hotmail or msn, i am not very good on computers and need a hand.
    so if any of you guys can help me :D i would be very greatful :D
    i have deleted all the spyware and still it does not work :cry: please help someone

  2. #12
    Join Date
    Nov 2003
    Location
    Minnesota, United States
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    You have to give more information.

    What do you mean, you can't login? Is there an error message? If so, what is it?

  3. #13
    Join Date
    May 2004
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    well when i tryed to sign in it would say that my loggin name or password was incoorect, i have tried some of my friends loggin names and they don't work on my msn but they do on theirs.
    now i have to their is a new msn to download but it gets to the end of downloading and this message comes up
    "msn messenger could not download and verify the update file, would you like to visit the msn site"

  4. #14
    Join Date
    May 2004
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    sorry two mistakes in that *correct* and it was ment to say now their is a new msn.....
    sorry again :(

  5. #15
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    Nov 2003
    Location
    Minnesota, United States
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    try manually downloading and installing MSN Messenger:
    http://www.msnmessenger-download.com/

    Do you have a firewall program running? If so, disabling it may help. Do you have a hardware firewall (such as a router)?

  6. #16
    Join Date
    May 2004
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    i tryed to download msn manually but still got that my sign in name or password was incorrect.
    i don't know if i have a firewall and i havent got a rooter, is their away of finding out if i have a firewall
    thanks

  7. #17
    Join Date
    Nov 2003
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    You would have had to install a software firewall of your own. Either that, or you would have to use XP's built-in one (are you even running Windows XP?).

    I really doubt that's the problem, though. You can try searching Google and Microsoft's database. It wouldn't be strange to find something useful, but searching can be quite tedious.

    It's either that, wait for someone else to post, or reinstall your operating system. The latter tends to fix all problems not associated with hardware, and should fix your problem, but isn't guaranteed to fix the problem.

  8. #18
    Join Date
    May 2004
    Posts
    11

    Default

    i am running windows xp home addition, so where do i go from here?
    thanks danny boy

  9. #19
    Join Date
    Apr 2004
    Location
    UK
    Posts
    2

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    Hi,

    try going to Start>Connect to>Show all connections

    Select your connection (ADSL, Freeserve, Etc)

    Right click on it

    Go to Advanced tab

    Check whether the checkbox is ticked in the "Internet Connection Firewall" area



    You could see if unchecking this has any effect on MSN, but like the others have said, its unlikely this would effect MSN and running without a firewall ain't recommended!

  10. #20
    Join Date
    Nov 2003
    Location
    Minnesota, United States
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    I think he meant reinstalling Windows XP. Well, I think so anyway. He certainly could have been more clear. :P

    Do you have a Windows XP CD? I really need more information to help you. Donwload CPU-Z from www.cpuid.com and tell me what chipset it says you have. Go to Control Panel\System\Hardware\Device manager to tell me what video card you have.

    Is this a pre-built system from a large company? Again, do you even have a Windows XP CD?

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