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Thread: Problems with MSN Messenger 6.1




  1. #1
    Join Date
    Apr 2004
    Posts
    5

    Default

    Recently I have had two problems with MSN Messenger (I believe all link together). It was running fine until I installed/unistalled a screen saver program that I decided I no longer wanted. With this installation came the horrid auto installation of "my search" toolbar for IE. I uninstalled that too, but ever since that installation/uninstallation MSN Messenger has had a delay when I type and send a message. So when I hit the "send" button it takes an average of 5 seconds before the message is sent. Sometimes it even delays my typing, stops the cursor, and then seconds later it will come back and what I had typed will all be there on my screen. I have never experienced this before and it has become very frustrating. MSN does not have any help topics on this. I have run all spy ware programs, and disk utilities but with no luck in fixing my problem. My most recent attempt was a reinstallation of Windows XP, but that did not fix the problem either.

    Has anyone had this problem or know a solution to fixing it?

  2. #2
    Join Date
    Nov 2003
    Location
    Minnesota, United States
    Posts
    4,543

    Default

    Download and run Ad-Aware from www.lavasoftusa.com to remove and spyware, which is most likely causing the problem.

  3. #3
    Join Date
    Apr 2004
    Posts
    5

    Default

    Quote Originally Posted by Yawgm0th
    Download and run Ad-Aware from www.lavasoftusa.com to remove and spyware, which is most likely causing the problem.
    I have run that very program with no success. Thanks for the reply.

  4. #4
    Join Date
    Apr 2004
    Location
    Australia
    Posts
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    Trillian. ;)

  5. #5
    Join Date
    Nov 2001
    Posts
    539

    Default

    have you tried reinstalling Messenger?
    There is MSN Messenger 6.2 floating around too.
    MSN Messenger - handy481@hotmail.com
    DC++ - handy481 :: Sweden Xperience :: BootCamp 02 :: Revolution xShare 01 :: Mp3Heaven

  6. #6
    Join Date
    Apr 2004
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    5

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    Quote Originally Posted by Thoric
    have you tried reinstalling Messenger?
    There is MSN Messenger 6.2 floating around too.
    I have reinstalled MSN Messenger several times. I even cleaned out all registry entries on one of them thinking there might be a bad key that was staying behind. None of that helped.

    I have heard V 6.2 is on the way, but have not found where I can get ahold of it yet. Any suggestions?

    I've used Trillian before but didn't find it as sastisfactory as some have.

  7. #7
    Join Date
    Nov 2003
    Location
    Minnesota, United States
    Posts
    4,543

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    Are you sure MSN is the only program that has this problem? This really sounds like spyware or a virus of some sort. Download HijackThis from http://www.tomcoyote.com/hjt/ and post the log.

  8. #8
    Join Date
    Apr 2004
    Posts
    5

    Default

    Quote Originally Posted by Yawgm0th
    Are you sure MSN is the only program that has this problem? This really sounds like spyware or a virus of some sort. Download HijackThis from http://www.tomcoyote.com/hjt/ and post the log.
    Ran it and here is my log.

    Logfile of HijackThis v1.97.7
    Scan saved at 12:55:56 PM, on 4/25/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\WINDOWS\System32\gearsec.exe
    C:\PROGRA~1\NORTON~2\NORTON~2\GHOSTS~2.EXE
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton Personal Firewall\NISUM.EXE
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
    C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\Program Files\ahead\InCD\InCD.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
    C:\Program Files\Atomic Clock Sync\Atomic.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Documents and Settings\John Kendall\My Documents\My Received Files\Unzipped\FreeRAM XP Pro 1.40.exe
    C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\WINDOWS\System32\WISPTIS.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\John Kendall\My Documents\My Received Files\Unzipped\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.iwon.com/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [hplampc] C:\WINDOWS\system32\hplampc.exe
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
    O4 - HKLM\..\Run: [Atomic.exe] C:\Program Files\Atomic Clock Sync\Atomic.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [FreeRAM XP] "C:\Documents and Settings\John Kendall\My Documents\My Received Files\Unzipped\FreeRAM XP Pro 1.40.exe" -win
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\billmind.exe
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check(2).lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV0 2.EXE
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe
    O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: ICQ Pro (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ (HKLM)
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O10 - Broken Internet access because of LSP provider 'osmim.dll' missing
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://us.creative.com/support/downl...19/CTSUEng.cab
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...tup1.0.0.8.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeup...ntent/opuc.cab
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/14...3/cpbrkpie.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...101.6980324074
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...a/SymAData.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
    O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex...trol_v1-32.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://us.creative.com/support/downl...2119/CTPID.cab

  9. #9
    Join Date
    Apr 2004
    Posts
    5

    Default

    I finally fixed it! I no longer have a lag in my MSN Messenger.

    Apparently, the link between the file osmim.dll and MSN Messenger was broken. With it repaired MSN Messenger is working properly.

    Thanks for your help!

  10. #10
    Join Date
    Nov 2001
    Posts
    539

    Default

    good to hear. here is the link for v6.2 anyway.
    http://messenger.msn-int.com/Feature/whatsnew.aspx
    MSN Messenger - handy481@hotmail.com
    DC++ - handy481 :: Sweden Xperience :: BootCamp 02 :: Revolution xShare 01 :: Mp3Heaven

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