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Thread: Unable to open attachment




  1. #1
    Join Date
    May 2004
    Posts
    5

    Default

    I have recieved an email from a known safe source which contains an attachment of a fax,I can read the email but when i try to open the fax/attachment it says OE removed access to unsafe attachments.Could someone please advise what is happening i need to see this attachment

  2. #2
    Join Date
    Apr 2004
    Location
    Australia
    Posts
    1,525

    Default

    While in OE go "tools/options" and under the security tab untick "Do not allow attachments to be saved or opened that could potentually be a virus".

  3. #3
    Join Date
    May 2004
    Posts
    5

    Default

    O.K. Thanks

    I have changed the item in the options but i am still unable to open attachment.Am i right in thinking that the new setting will allow me to open attachments that are sent now but not ones that were sent previous to the change.If so is their no way (short of the attachment being sent again) that i could open it?

  4. #4
    Join Date
    Apr 2004
    Location
    Australia
    Posts
    1,525

    Default

    That's always worked straight away for me but is the attachment in a file format that you have the appropriate software to open it with?

  5. #5
    Join Date
    May 2004
    Posts
    5

    Default

    Thanks i just reset my pc and i am now able to read the fax.

    Thanks again for all your help :)

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