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Thread: Adware SE update problem




  1. #1
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    Default Adware SE update problem

    I picked up a copy of Adware SE locally and after its installed there is no way to update it. There is no serial number or anything like that inside the package and if you try installing the newest version over the version that came in the retail package you cannot activate it. Anyone have any ideas how to update this software if you buy a reatail boxed version?
    I can't even find a number to their tech support (US) without making a call to Europe.

  2. #2
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    Default Re: Adware SE update problem

    If there is no serial number or activation code, then it is most likely only a trial version and cannot be activated. You could try emailing them. The free version online works very well anyways.
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  3. #3
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    Default Re: Adware SE update problem

    Quote Originally Posted by casecutter
    If there is no serial number or activation code, then it is most likely only a trial version and cannot be activated. You could try emailing them. The free version online works very well anyways.
    Its a retail boxed version from BestBuy, no trail. I think this is the way they sell it for $20. Strangely enough you must not be able to upgrade it unless you buy it online. I tried e-mailing the company but all I got back for a response was their auto mailer reply, so I think I'll take the software back to bestbuy and stick to Spybot and Etrust pest patroll for now until I find somemore reliable spyware removal software.

  4. #4
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    Default Re: Adware SE update problem

    Good luck with that. Last time I tried to return software to Best Buy they told me they will only replace open software with an unopened copy of the same software.

    Why are you trying to install the newest version? The built-in update feature is just the same as getting a new build. Why aren't you just using that?

    Why the hell are you buying anything PC-related at Worst Buy? Newegg for hardware and software over Best Buy, every time. If they have a better price at best buy, at least try Circuit City, which is a little (just a little) better and probably has the same deal.

    Also, why are you buying any sort of anti-spyware software? The free version of Ad-Aware SE is better than any pay software in my experience, and Spybot comes in a VERY close second. Zone Alarm, Ad-Aware, and AVG are all you need for security in any non-corporate environment.

  5. #5
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    Default Re: Adware SE update problem

    Quote Originally Posted by Yawgm0th
    Good luck with that. Last time I tried to return software to Best Buy they told me they will only replace open software with an unopened copy of the same software.

    Why are you trying to install the newest version? The built-in update feature is just the same as getting a new build. Why aren't you just using that?

    Why the hell are you buying anything PC-related at Worst Buy? Newegg for hardware and software over Best Buy, every time. If they have a better price at best buy, at least try Circuit City, which is a little (just a little) better and probably has the same deal.

    Also, why are you buying any sort of anti-spyware software? The free version of Ad-Aware SE is better than any pay software in my experience, and Spybot comes in a VERY close second. Zone Alarm, Ad-Aware, and AVG are all you need for security in any non-corporate environment.
    The built in updater is worthless in this version (Ad-aware SE plus). when I use it, it will tell me that a newer version is available (build 1610) and that I'm using build 1501, then when I press NEXT to update a little window pops up stating no update components are available. It directs me to this website www.lavasoft.de/news/product/info/ but the update proceedure sounds like it is for someone who ordered it on the web since I have nothing else but the full version of the software and no user name, password, or upgrade notice when Ad-aware SE was first released. Maybe I'm missing something...

    The closest Circuit city is in the Minneaplolis area which is about 450 miles away from me. Is Circuit cities prices really any better than Best Buy's in the software department? I thought the last one I was at was on par with most everywhere else and maybe a little pricier than most for some stuff, but that was serveral years ago.
    I don't buy much software anyway, so ordering from Newegg is rare, it only hapens when I need certain hardware.

    Yeah, I should stick to the free stuff for spyware removal, but I thought I'd go out on a limb when I picked up a retail version of Ad-aware, I thought maybe the extra feature would be nice.
    You really should have multiple spyware removal programs on your P.C though, one trusty spyware removal prorgam is definitly not enough nowdays if your P.C. is used for web browsing. Every spyware removal program you use will most likely find something different if youve used your P.C. for more than a couple days on the web shy of a fresh reformat.

  6. #6
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    Default Re: Adware SE update problem

    Prices have nothing to do with it. Best Buy just sucks in general. Circuit City isn't much better, but it is better. Just try a Best Buy rebate some time. I'd honestly give you about a 50% chance of success assuming you do it right. And like I said, try returning something.

    Ad-Aware SE Personal seems to update just fine for me. Just use that with Spybot.

    Use Firefox and you'll find only occasional use for even one spyware program, or at least I have. I occasionally use Spybot if I'm working on a system that's been hit hard.

  7. #7
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    Default Re: Adware SE update problem

    Quote Originally Posted by Yawgm0th
    Prices have nothing to do with it. Best Buy just sucks in general. Circuit City isn't much better, but it is better. Just try a Best Buy rebate some time. I'd honestly give you about a 50% chance of success assuming you do it right. And like I said, try returning something.

    Ad-Aware SE Personal seems to update just fine for me. Just use that with Spybot.

    Use Firefox and you'll find only occasional use for even one spyware program, or at least I have. I occasionally use Spybot if I'm working on a system that's been hit hard.
    I've heard bad things about rebates and have had rebate promises in the past that never showed or showed 2 P.C. lifetimes later, most which were from electronics, so I put little or no value in most rebates unless they are instant rebates at any store. I also hate stores that hesatate to let you return things and I usually try to avoid them, but our local Best Buy didn't have a problem with that software, maybe becuase they are new here and want to set a good example or maybe its becuase you happened to cross the path of a grumpy store clerk when you returned something. I'm not sure what their policy is but I think most stores will not return opened software.

    Firefox is a growing target and Spybot isn't enough Spyware protection if your in the wrong place's. You can probably get away with it for quite some time if noone else uses your system but if you have mutiple users things get a little more complex.

  8. #8
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    Default Re: Adware SE update problem

    About the only thing extra you get with the purchased version of adaware is the adwatch function, which I never used anyway (just another process running) personal works fine, I use it in conjunction with Spybot and all is good.
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  9. #9
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    Default Re: Adware SE update problem

    Thanks Darthtanion!
    Last edited by casecutter; 02-01-2006 at 08:14 AM.
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  10. #10
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    Default Re: Adware SE update problem

    Ah... there it was. I saw one earlier and banned the lamer, but somehow overlooked the other message. I saw 2 to his credit but missed it. Anyway, it is gone now and the account has been permanently banned.
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