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rich.apple
05-31-2003, 04:25 PM
i recently bought a Nikon Coolpix 2100 digi camera. Nice camera, small but very able and a brilliant battery lifespan.
The problem is that it will connect, via the USB, to anybody elses computer and work as expected except mine!!!! (and a friend). Nikon have tried hard to fix the problem but without success they have suggested it is a problem with the chipset (KT266a) which is strangely the same chipset as the friends computer so i guess there could be some truth in this. I have all the latest drivers etc from VIArena.
Any suggestions anybody, other than changing the motherboard, which is an option at the end of the day i suppose

Richard :mad:

PersianImmortal
05-31-2003, 05:28 PM
What operating system are you running?

rich.apple
06-02-2003, 01:59 AM
hi PersianImmortal

details of my system are as follows

OS= Microsoft Windows XP Professional
Version 5.1.2600 Build 2600
Motherboard= ASRock K7VT2
AMD 1700+ (~1463 Mhz)
BIOS Version/Date American Megatrends Inc. P1.00, 24/09/2002
SMBIOS Version 2.3
Total Physical Memory 512.00 MB
CD= MITSUMI CR-48X9TE
DVD= JLMS DVD-ROM LTD-166S
Sound=VIA AC'97 Enhanced Audio Controller (WDM), VIA Technologies, Inc.

Adapter Description NVIDIA GeForce2 MX/MX 400
Adapter RAM 64.00 MB (67,108,864 bytes)
Installed Drivers nv4.sys
Driver Version 5.01.2001.1240

Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse

Intel HaM Data Fax Voice Modem

Name VIA Bus Master IDE Controller,
HD= Maxtor 4D040H2

Communications Port (COM1)
LPT1

USB 2.0 Root Hub USB\ROOT_HUB20\4&2A2E80A&0
USB Root Hub USB\ROOT_HUB\4&2F1C21A4&0
USB Root Hub USB\ROOT_HUB\4&63B0842&0
USB Root Hub USB\ROOT_HUB\4&18F4B8E7&0
VIA Rev 5 or later USB Universal Host Controller PCI\VEN_1106&DEV_3038&SUBSYS_30381106&REV_80\3&61AAA01&0&80
VIA Rev 5 or later USB Universal Host Controller PCI\VEN_1106&DEV_3038&SUBSYS_30381106&REV_80\3&61AAA01&0&81
VIA Rev 5 or later USB Universal Host Controller PCI\VEN_1106&DEV_3038&SUBSYS_30381106&REV_80\3&61AAA01&0&82
VIA USB 2.0 Enhanced Host Controller PCI\VEN_1106&DEV_3104&SUBSYS_31041106&REV_82\3&61AAA01&0&83

PersianImmortal
06-03-2003, 08:41 AM
I don't think it's your chipset that's the problem. There are a lot of people still running that chipset, and a USB device should work just fine on it. I asked about your OS because Win98SE needs a specific VIA USB driver for USB to work properly, but WinXP should work "out of the box" with USB on your chipset.

Have you tried any other USB devices on your system and do they work properly? I'm guessing that when you connect your digital camera the Camera and Scanner Wizard doesn't come up for XP?

I had a VIA P4X266 chipset (similar to KT266/a) and my USB digital camera worked perfectly without any additional software.

If you can give me more of an idea of what you've tried I can help more, otherwise it may well be your camera has something unique which doesn't allow it to work on your system.

Frost
06-03-2003, 12:24 PM
make sure that the USB is enable for ALL in the BIOS as well.
:D

rich.apple
06-04-2003, 03:43 AM
hiya Persian Immortal

i have used a USB film sanner and Data transfer cable with no problems on my PC. So USBs seem to work OK

About the camera and software, I had tried installing the driver andsoftware on my pc, and it failed to work. Removed it and tried again....no luck. (nikon supplies a registry cleaner) removed the driver software from the system, cleaned registry, used msconfig to run the system clean as it could and .... no luck. Reformatted the hard drive reinstalled XP and no VIA drivers (hyperion) ....no luck, installed VIA drivers.... no luck.

I have installed and run the camera on ECS k7s5a, Intel 440LX, VIA KT400 and an IBM 600x laptop without a hitch.

The camera failed to run on a friends pc with KT266 chipset.

So the camera works fine but it seems just not with VIA KT266a chipset PCs.







Richard

PersianImmortal
06-04-2003, 09:08 AM
Seems odd, but it may well be a conflict between the KT266 chipset and your camera. Sounds like you've tried a fair few things. Maybe time for a new motherboard? :shrug:

Wiggo
06-04-2003, 09:05 PM
The KT266 chipset was crap but the KT266A was a good one but where have ya got the "USB 2.0 Root Hub USB\ROOT_HUB20\4&2A2E80A&0" from? Is it a PCI card that you have added and is the cam a 1.1 or 2.0 USB unit? :?:
If you have a PCI 2.0 USB card then maybe ya have an IRQ conflict. :beer:

rich.apple
06-05-2003, 01:25 AM
the USB 2.0 is on board with the ASrock K7VT2 motherboard, enabled with the microsoft driver.

I was afraid it may be time for another motherboard.......thanks for your consideration and help

Richard

ps. i don't know where these smileys are goin??

Frost
06-05-2003, 06:50 AM
I use an Abit KD7E that I'm really happy with and www.newegg.com has them for under 80.00. It also has USB 2.0 but has the KT333 VIA chipset and works great with the new Barton.;)