MS USB Inteli Mouse Problems

[un0riginal]

Hi,

Installed Windows XP a few months ago. Everything has been working hunky dory until a couple days ago. My USB mouse just gets turned off for no reason, does a little noise on the computer and then after a random period of time it will come back on again. (Usuall 5+ seconds) I have spent since 9am this morning trying to find a fix. Checked all websites I could find, d/l SP1, truned off the power off options in Device Manager for USB ports and yet still it keeps turning off randomly.

Any help would be greatly appreciated whilst I continue to pull my hair out looking for some kind of fix

p.s. most fixes refer me to Microsofts Knowledge base, going on about system hangs when shutting down. I don't have this problem (touch wood it wont start that problem either)

[minibubba]

have you turned on 'usb legacy devices' or 'usb keyboard/mouse' (lots of names for this) in the bios? ..but I doubt that will fix your problem. What mobo are you using?

[un0riginal]

Checked Bios, only most USB options were already enabled, only one that wasnt was USB keyboard (and im using a PS2 one anyway)

Mobo im not too sure about, made the mistake of getting a package deal (chip, mobo and DDR RAM.) And the accompanying manual wasn't too helpful, like no information on a manufacturer anywhere in it.

Other than that it has USB 2.0 support .. erm any other info that might help narrow it down?

[Mr. C]

This looks rather intense;

http://support.microsoft.com/default.aspx?scid=kb;en-us;321122

hopefully that will do you some good:?:

And of course, I'll throw in the obligatory "make sure you got the latest drivers" spiel

http://www.microsoft.com/hardware/mouse/download.asp

[un0riginal]

Thank you for suggestions thus far.

Done all that to no avail.

I have narrowed the problem down though, its something to do with the USB. It plays a device disconected sound when it turns off, then when it comes back on it has a device reconected sound.

Im still lost and trawling the web :)

I have read other pages (random ones found by google) where people have had the same problem but there was no remedy listed on them.

[un0riginal]

found this on one of the sites .. this is the same problem I am having (same mouse in fact) but the fix didnt work (I already turned these options off earlier today) .. is there anywhere else that overrides the powersave functions here?

EDIT ** One of these last times it dropped it came up with a USB Device not Recognised .. im looking into this further see if i can find anything on that

[minibubba]

do you have a different USB mouse that you can try? There might be something physically wrong with the mouse

[un0riginal]

nope, no spare usb mouse, but i have just plugged in an old ps2 one till I can get a new one .. then ill find out if its the old usb mouse or not :)

thank you both for the time and effort you took to try help me.

[minibubba]

what about a BIOS update for your mobo? I had some problems with a USB keyboard when I first got this rig and a later BIOS update fixed it

..but if that was the case, you probably would have been haveing trouble all along

it's no trouble trying to help you, that's why I keep coming back here day after day...some of us enjoy this kind of thing
:cheers:

[SileNceR]

try what un0riginal said first, but i'm also thinking that it could be the cable on the mouse - since I had a friend who's old MS explorer turned off every now and again (on USB, this would trigger windows seing a disconnection, then a reconnection) - try wiggling the cable, or try the mouse in another computer.

also try other USB ports if you haven't already.

[The__tweaker]

Well I use MS Intellimices with an usb connection. i think it's one of the best mices ever produced. However the cable on those babys can be a bit sensetive as I have had one go bad on me + that I heard of others to. This can cause all kinds of odd behaviour, in my case the pointer started flicker like crazy and wonuldn't let me copy/paste properly nomore.. :shrug:

So as mentioned above try it on another computer to see if it's that cable that's causing ya headache.. :)

:cheers: