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Comment Bot
01-15-2009, 02:24 PM
Please feel free to comment about our story entitled "Cooler Master Black Label Limited Edition Cosmos Chassis (http://www.tweaktown.com/reviews/1714/cooler_master_black_label_limited_edition_cosmos_c hassis/index.html)"

Jean Baptist
01-17-2009, 12:37 AM
Well, I found one and I pulled the trigger. According to the Newegg representative I spoke with this morning, they had 10 in stock, nine of which had already been spoken for (i.e., paid for but not fully processed, employees perhaps?). I attempted the same cost analysis that the author of this article undertook. Here's what I come up with:

Assuming that you like the cosmos design (which is a very well-reviewed case by the way), in order to approximate the "black label" combination you'd need the black cosmos (199.00), optional transparent window (31.99), the 700 UCP PSU (189.99) and the 600R CPU cooler (59.99). Just these items total approximately 482 dollars. What this does not afford you, however, is the upgraded 140mm top fans, additional HDD fan and entirely blacked-out (right down to the hardware) treatment. In my mind, for roughly 100 dollars more than a basic black cosmos set-up, you're getting these extras, bragging rights (if you're interested in that), and 1 of 50 exclusivity if you consider only the North American Market. All told, I could care less about the limited availability. This case makes me pull a Divinyls every time I look at it.

jasonelmore
01-19-2009, 11:11 PM
While Coolemaster makes good products there support department is a huge failure. There are so many cases i've seen with people not getting there replacement parts.

chrisram
01-20-2009, 06:24 AM
I have needed to get replacement parts for stuff that I lost in the past. All I ever needed to do was call in and ask for the parts and Cooler Master has always been able to get me what I need. Never once did I need to pull out the "review card" to get replacement parts.

Jean Baptist
01-24-2009, 12:36 AM
I also have had a very positive, albeit limited, experience with Cooler Master customer support. There was a compatibility issue with the bundled UCP power supply and my motherboard. Cooler Master offered to exchange it for a comparable unit no questions asked.