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baby327nd
03-09-2012, 06:08 AM
Note: I already ran many anti-virus, anti-malware software and they didn't find anything malicious.


I have to 2 4GB G.Skill RAM installed and I am keep getting blue screen every 2 days, so I thought it maybe cuz of my Ram. I get the blue screen approx. all the time when I am watching youtube videos.


So, I can do the Basic and Standard Memory test but get stuck on Extended Memory Test. Does that mean that both of my Ram sticks are failing/corrupt/etc and I need to replace them?

G.Skill - Matt Wang
03-12-2012, 09:37 AM
Hi baby327nd,

as you mentioned, we can't clearly find out where the problem is, please kindly tell us the model of your CPU/Motherboard/Memory, also update the latest version of BIOS and try again.
if still having the same problem, please using a testing program name" Memtest" to see if any errors with the memory module.