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View Full Version : Critical DiskDiagnostic Error in Event Viewer Please HELP!!



James Kalekas
09-29-2012, 10:45 AM
I received this error message today after waking my computer up from stand-by mode.
Only action taken was to backup my files, please help ASAP!

Log Name: System
Source: Microsoft-Windows-DiskDiagnostic
Date: 9/28/2012 2:08:08 AM
Event ID: 1
Task Category: None
Level: Critical
Keywords:
User: SYSTEM
Computer: James-PC
Description:
Windows Disk Diagnostic detected a S.M.A.R.T. fault on disk Hitachi HTS547575A9E384 ATA Device (volumes C:\). This disk might fail; back up your computer now. All data on the hard disk, including files, documents, pictures, programs, and settings might be lost if your hard disk fails. To determine if the hard disk needs to be repaired or replaced, contact the manufacturer of your computer. If you can't back up (for example, you have no CDs or other backup media), you should shut down your computer and restart when you have backup media available. In the meantime, do not save any critical files to this disk.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DiskDiagnostic" Guid="{E670A5A2-CE74-4AB4-9347-61B815319F4C}" />
<EventID>1</EventID>
<Version>0</Version>
<Level>1</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2012-09-28T09:08:08.370908100Z" />
<EventRecordID>31528</EventRecordID>
<Correlation ActivityID="{FB8DA808-D6A6-4E88-AD6D-FF63F877FD41}" />
<Execution ProcessID="520" ThreadID="198348" />
<Channel>System</Channel>
<Computer>James-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="DiskFriendlyName">Hitachi HTS547575A9E384 ATA Device</Data>
<Data Name="VolumeNames">C:\</Data>
<Data Name="HardwareID">IDE\DiskHitachi_HTS547575A9E384_________________JE 4OA50A</Data>
</EventData>
</Event>

Asus Computer Specs:
Manufacturer: Asustek
Processor: Intel Core i5 CPU M 430 @ 2.27 GHz 2.27 GHz
RAM: 4 GB
System Type: Windows 7 Home Premium 64-bit

dJabba
09-30-2012, 09:26 AM
S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a in-HDD feature to detect errors. You might want to run a full check on your harddisk. It could be a onetime error, but you shouldn't count on the disk anymore.

James Kalekas
09-30-2012, 01:04 PM
S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a in-HDD feature to detect errors. You might want to run a full check on your harddisk. It could be a onetime error, but you shouldn't count on the disk anymore.

So what program do u suggest I use to check my HDD? And when u say i shouldn't count on it anymore, basically I need to be getting a new HDD?

dJabba
09-30-2012, 08:49 PM
You can use a program like "Crystal Disk Info" to get your smart data, you might not make much sense of it, but it might give a hint on what to search for.

I would also try the default Windows checkdisk feature. (Rightclick your HDD in Explorer, Properties, Tools and then Error check). Make a mark in both checkboxes before you start it. It will take quite some time to finish depending on HDD size