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Win 98 Won't shut down

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  • Win 98 Won't shut down

    Hi,
    I have a friend that's running Win98 and her computer hangs at the "Windows is shutting down" screen.

    I have turned off quick shut down and also stopped her virus scan from scanning floppies on shut down.

    Any other things I might look at to get the beast to shut off properly?

  • #2
    You could try the Win 98 Shutdown Supplement


    I think the Knowledge Base Article reference is : Q239887

    & the file is :
    4756US8.EXE

    Well that's what I've got on My machine

    :) :) Still running 98 SE
    n

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    • #3
      That's the one. There is a patch MS made as a lot of computers were doing this.

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      • #4
        The shutdown suppliment is contained in the critical update files from Windows Update. ;)

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        • #5
          Good ol' Win 98, that rascal just never did want to give up:thumb:
          A die-hard OS is just what I need:laugh:

          But, yeah that update should do you. There is also an update to allow more time for the IDE drives to write before shut-down.
          Or is that the same one:?:
          The reason a diamond shines so brightly is because it has many facets which reflect light.

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          • #6
            No that's another 1 and needed with WD JB HDD's. ;)

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            • #7
              You are correct yet again sir!
              Q273017 the IDE Hard Drive Cache Package.
              The reason a diamond shines so brightly is because it has many facets which reflect light.

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              • #8
                Thanks!!

                I see I will be making a trip over to fix the beast then, but at least I'm fully armed!

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                • #9
                  Before ya head over there have a quick read of this short article (2 pages) as you're likely find this prob as well, http://www.pcscoop.com/software/oses/WINfiles/index.asp ;)

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                  • #10
                    ohhh my..

                    Well, I'll just have to check all the drivers out then...

                    Thanks for the article, I'm now armed to the gills!!

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                    • #11
                      Yeah that last bit is the most common cause of instability in Win9x oses and because most don't know of it they just blame the os when really it was a way for M$ to make a few more $'s out of ppl with services calls. :(

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