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G Smith
10-10-2002, 01:02 AM
Hi,
I have a friend that's running Win98 and her computer hangs at the "Windows is shutting down" screen.

I have turned off quick shut down and also stopped her virus scan from scanning floppies on shut down.

Any other things I might look at to get the beast to shut off properly?

neilf
10-10-2002, 02:25 AM
You could try the Win 98 Shutdown Supplement


I think the Knowledge Base Article reference is : Q239887

& the file is :
4756US8.EXE

Well that's what I've got on My machine

:) :) Still running 98 SE
n

Beefy
10-10-2002, 10:37 AM
That's the one. There is a patch MS made as a lot of computers were doing this.

Wiggo
10-10-2002, 10:57 AM
The shutdown suppliment is contained in the critical update files from Windows Update. ;)

:beer: :beer: :beer:

Mr. C
10-10-2002, 11:06 AM
Good ol' Win 98, that rascal just never did want to give up:thumb:
A die-hard OS is just what I need:laugh:

But, yeah that update should do you. There is also an update to allow more time for the IDE drives to write before shut-down.
Or is that the same one:?:

Wiggo
10-10-2002, 11:10 AM
No that's another 1 and needed with WD JB HDD's. ;)

:beer: :beer: :beer:

Mr. C
10-10-2002, 11:46 AM
You are correct yet again sir!
Q273017 (http://support.microsoft.com/default.aspx?scid=kb;en-us;Q273017) the IDE Hard Drive Cache Package.

G Smith
10-10-2002, 12:12 PM
Thanks!!

I see I will be making a trip over to fix the beast then, but at least I'm fully armed!

Wiggo
10-10-2002, 12:46 PM
Before ya head over there have a quick read of this short article (2 pages) as you're likely find this prob as well, http://www.pcscoop.com/software/oses/WINfiles/index.asp ;)

:beer: :beer: :beer:

G Smith
10-10-2002, 03:22 PM
ohhh my..

Well, I'll just have to check all the drivers out then...

Thanks for the article, I'm now armed to the gills!!

Wiggo
10-10-2002, 03:50 PM
Yeah that last bit is the most common cause of instability in Win9x oses and because most don't know of it they just blame the os when really it was a way for M$ to make a few more $'s out of ppl with services calls. :(

:beer: :beer: :beer: