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Thread: Welcome to ASRock Technical Support Forum!




  1. #161
    Join Date
    Mar 2012
    Location
    Indonesia
    Posts
    4

    Default My OnBoard Audio Can Not Be Detected

    Dear Asrock,


    I am a customer of Asrock Motherboard H61M / U3S3. I use Windows XP SP3. I have installed all of the drivers in motherboard bonus CD, such Onboard VGA, INF Driver, Management Engine driver, Onboard Audio drivers, etc. And in BIOS setup, I have set Enabled the Onboard HD Audio.


    But I still can not play any music, since the onboard soundcard in motherboard, can not be detected. Here what I found using Dx-Diag and Device Manager in Windows.


    http://img710.imageshack.us/img710/9735/nosc.png


    http://img11.imageshack.us/img11/5312/audio1n.png


    http://img269.imageshack.us/img269/1168/audio2m.png


    Here the conclusion is no soundcard detected in my system, hence the audio devices also doesn't exist too.


    My question is, how to enable AsRock onboard soundcard in my computer system?


    I have read the FAQs in ASRock > Support > FAQ


    and I still don't get it, about the tutorial here:


    If you use AC'97 front audio panel, please install it to the HD audio header as below:
    A. Connect Mic_IN (MIC) to MIC2_L.
    B. Connect Audio_R (RIN) to OUT2_R and Audio_L (LIN) to OUT2_L.
    C. Connect Ground (GND) to Ground (GND).
    D. MIC_RET and OUT_RET are for HD audio panel only. You don't need to connect them for AC'97 audio panel.
    E. Enter BIOS Setup Utility. Enter Advanced Settings, and then select
    Chipset Configuration. Set the Front Panel Control option from [Auto] to [Enabled].


    Because the motherboard manual book says, they are not jumper.


    Please tell me, if you have any solutions to my problem. And if you do have any picture to explain the solution, please to send the picture too to my email using attachment.


    You can mail me at my email: ekadp73@yahoo.com. Thanks you very much.



    Best regard,


    Eka Dharma,
    Indonesia.

  2. #162
    Join Date
    Mar 2012
    Location
    Italy
    Posts
    1

    Default ASRock SATA3 controller compatibility issue

    Dear all,
    could anyone help me to undertand if the ASRock SATA3 controller is conpatible with ASUS M3N78-EM motherboard?

    If YES, could I boot from a disk attached to the external controller?

    Thanks in advance for support,
    regards

    Stefano

  3. #163
    Join Date
    Mar 2012
    Location
    Los Lonas, New Mexico
    Posts
    1

    Unhappy Re: Welcome to ASRock Technical Support Forum!

    Can someone at ASRock gain access to my computer & see what needs to be done so my Microsoft Flight Simulator will run/work more than 10 minutes at which time I get a "Blue Screen of death" as it is called. I have more info re: the Blue Screen but if no one at ASRock can gain access to my computer, there is no use in providing it at this time.

  4. #164
    Join Date
    Jan 2009
    Location
    USA
    Posts
    80

    Default Re: Welcome to ASRock Technical Support Forum!

    Has anyone seen any answers here from Asrock support?
    Intel 3960X
    Intel 2600K CPU
    Asus X79 Sabertooth Mobo
    Asus Z77 Fatal1ty One Professional
    Asus 980GTX Matrix
    AMD 290X Matrix
    CORSAIR DOMINATOR 32gbs 1866mhz with Corsair Link
    CORSAIR DOMINATOR 16gbs 1866mhz with Corsair Link
    Samsung 1TB 850 Pro and 1.5 TB WD Black Data Drive
    512 Samsung 850 Pro SSD and 256 Sandisk Extreme Pro 960gb SSD Data drive
    Corsair 1200W AX Modular Corsair AX850W Modular PSU
    Corsair Obsidian 800D Case Corsair Obsidian 650D Case
    Swiftech H20-330 Edge Kit Cooling Corsair H-60 Enclosed Water Kit
    Corsair H-100 Enclosed Loop in PC2
    Windows 7 64 bit Windows 7 64 bit Professional

  5. #165
    Join Date
    Apr 2012
    Location
    United Kingdom
    Posts
    1

    Default Problem with Penryn1600SLI-110dB with 9800GX2 Graphics Card

    Hi Guys,

    I have an odd problem with my Asrock Penryn1600SLI-110dB motherboard and my 9800GX2.

    The board and card run perfectly in windows with the latest bios and drivers, but as soon as i start up a game the screen goes funny and the pc hangs.

    I have tried the system with a GTX260 graphics card and it works perfectly in windows and in games.

    The games i have tried are grid, dirt and batman.

    My spec:
    Asrock Penryn1600SLI-110dB Motherboard
    Intel 6600 Quad core G0
    2x2GB Vdata DDR2 800 Memory
    BFG 9800GX2 Graphics card
    High Power Plus 650W PSU
    Maxtor 250GB Hard drive
    Coolermaster cpu watercooling
    Windows 7 32Bit

    The whole system is running stock

    Can anyone help?

    Regards
    Last edited by hux19; 04-26-2012 at 11:29 PM.

  6. #166
    Join Date
    May 2012
    Location
    USA
    Posts
    2

    Question Re: Welcome to ASRock Technical Support Forum!

    I have put together a new configuration with Intel i7-2600K 3.4GHz sandy bridge 1155 processor, Asrock P67 Extreme Gen3 motherboard, EVGA GeForce GTX 560 video card, Mushkin Blackline 8 Gb Ram( 4GB each), samsung 830 series 128Gb ssd and western digital caviar black 1 TB hdd with windows 7 ultimate edition. For a month my pc has been working fine but all of a sudden my pc won't progress further from post and shows code 59 on Dr. Debug. In manual codes explanation is: CPU micro code is not found or micro code update is failed. I have tried resetting cmos by "clrCMOS" button, by jumper and even took the battery on motherboard out but still keep getting this code. I have exhausted my research on this code and have not been able to find any explanations on this one. Since the pc had been working for a month and no new hardware is installed, I don't understand the cause of this error. Please help

  7. #167
    Join Date
    Jan 2009
    Location
    USA
    Posts
    80

    Default Re: Welcome to ASRock Technical Support Forum!

    Quote Originally Posted by sawinder@gmail.com View Post
    I have put together a new configuration with Intel i7-2600K 3.4GHz sandy bridge 1155 processor, Asrock P67 Extreme Gen3 motherboard, EVGA GeForce GTX 560 video card, Mushkin Blackline 8 Gb Ram( 4GB each), samsung 830 series 128Gb ssd and western digital caviar black 1 TB hdd with windows 7 ultimate edition. For a month my pc has been working fine but all of a sudden my pc won't progress further from post and shows code 59 on Dr. Debug. In manual codes explanation is: CPU micro code is not found or micro code update is failed. I have tried resetting cmos by "clrCMOS" button, by jumper and even took the battery on motherboard out but still keep getting this code. I have exhausted my research on this code and have not been able to find any explanations on this one. Since the pc had been working for a month and no new hardware is installed, I don't understand the cause of this error. Please help
    Shut down your PC.
    Disconnect the power cord.
    Press and hold the clear CMOS button on the back of the computer for about 10 seconds.
    Reconnect power cord and power on the PC.

    If the above didnt work try Memtest.
    Intel 3960X
    Intel 2600K CPU
    Asus X79 Sabertooth Mobo
    Asus Z77 Fatal1ty One Professional
    Asus 980GTX Matrix
    AMD 290X Matrix
    CORSAIR DOMINATOR 32gbs 1866mhz with Corsair Link
    CORSAIR DOMINATOR 16gbs 1866mhz with Corsair Link
    Samsung 1TB 850 Pro and 1.5 TB WD Black Data Drive
    512 Samsung 850 Pro SSD and 256 Sandisk Extreme Pro 960gb SSD Data drive
    Corsair 1200W AX Modular Corsair AX850W Modular PSU
    Corsair Obsidian 800D Case Corsair Obsidian 650D Case
    Swiftech H20-330 Edge Kit Cooling Corsair H-60 Enclosed Water Kit
    Corsair H-100 Enclosed Loop in PC2
    Windows 7 64 bit Windows 7 64 bit Professional

  8. #168
    Join Date
    May 2012
    Location
    USA
    Posts
    2

    Question Re: Welcome to ASRock Technical Support Forum!

    Quote Originally Posted by sawinder@gmail.com View Post
    I have put together a new configuration with Intel i7-2600K 3.4GHz sandy bridge 1155 processor, Asrock P67 Extreme Gen3 motherboard, EVGA GeForce GTX 560 video card, Mushkin Blackline 8 Gb Ram( 4GB each), samsung 830 series 128Gb ssd and western digital caviar black 1 TB hdd with windows 7 ultimate edition. For a month my pc has been working fine but all of a sudden my pc won't progress further from post and shows code 59 on Dr. Debug. In manual codes explanation is: CPU micro code is not found or micro code update is failed. I have tried resetting cmos by "clrCMOS" button, by jumper and even took the battery on motherboard out but still keep getting this code. I have exhausted my research on this code and have not been able to find any explanations on this one. Since the pc had been working for a month and no new hardware is installed, I don't understand the cause of this error. Please help
    I have tried pressing clrCMOS button and rebooted but to no avail, also I have booted system with no RAM in memory module which resulted in getting Dr. Debug code 53 as expected and have tried booting up with all 4 memory slots with all possible configurations and it still gives me code 59.

  9. #169
    Join Date
    Oct 2011
    Location
    Hungary
    Posts
    9

    Angry Re: Welcome to ASRock Technical Support Forum!

    May I ask why is this forum listed on the Asrock website as an official support forum when there is no support provided here what so ever????
    I have also opened a ticket to Asrock TSD from the main site but they didn't answer to that as well and this was not the first time.

    There are many times when there are no are solutions to the issues one is facing with a product but the fact the Asrock support doesn't even try to help the people here is simply outrageous.
    Asrock is many times stated as the cheaper but equally good alternative to the other big brands but now I see it comes with the price of total lack of customer support.

  10. #170
    Animull is offline Junior Member
    Join Date
    May 2012
    Location
    roselle
    Posts
    1

    Default Need help with new build

    Have new computer for gaming.

    Its my 5th one I have built (Not a rookie).

    The MB is an ASROCK Z77 extreme6.

    It gets a A2 error on startup.

    HAVE not loaded win 7 or anything.

    Have removed and reinstalled VC to make sure its seated properly as well as all cables.
    Still no luck?
    How do I diagnose this problem?
    THANKS,
    Rob

    Thekahboom@yahoo.com

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