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Thread: mac address are invalid in both cmos and flash

  1. #1
    Join Date
    Aug 2010

    Cool mac address are invalid in both cmos and flash

    hi there i hope you can help with my you can see from the title of this post my problem is with the bios. my pc recently crashed big time so i used another pc i had about but as you can see when i start tne pc i get this message and i pres f1 to start it wireless card works perfectly well but my lan line won' there anyway to manually enter the mac address in bios and how do i find my mac address.if this can't be done can i just install a wired pci network card to solve this and can you recommend a decent card..i would be very grateful for any reply i might receive.....cheers nicko
    i have pasted a belarc report on my pc..mius a couple of details :-)

    Operating System System Model
    Windows XP Home Edition Service Pack 3 (build 2600)
    Install Language: English (United States)
    System Locale: English (United States) No details available
    Processor a Main Circuit Board b
    1.80 gigahertz AMD Sempron
    128 kilobyte primary memory cache
    128 kilobyte secondary memory cache
    64-bit ready
    Not hyper-threaded Board: K8NF4G-SATA2. 2.00
    Bus Clock: 200 megahertz
    BIOS: American Megatrends Inc. P1.70 03/15/2006
    Drives Memory Modules c,d
    163.91 Gigabytes Usable Hard Drive Capacity
    143.73 Gigabytes Hard Drive Free Space
    PIONEER DVD-RW DVR-111D [CD-ROM drive]
    3.5" format removeable media [Floppy drive]
    Maxtor 6Y160L0 [Hard drive] (163.92 GB) -- drive 0, s/n 3459483651314535202020202020202020202020 704 Megabytes Usable Installed Memory
    Slot '0' has 256 MB
    Slot '1' has 512 MB
    Slot '2' is Empty
    Slot '3' is Empty
    Local Drive Volumes

    c: (NTFS on drive 0) 163.91 GB 143.73 GB free

    Network Drives
    None detected
    Users (mouse over user name for details) Printers
    local user accounts last logon
    nicko 8/16/2010 6:27:12 PM (admin)
    local system accounts
    Administrator never (admin)
    ASPNET never
    Guest never
    HelpAssistant never
    SUPPORT_388945a0 never

    Marks a disabled account; Marks a locked account None detected
    Controllers Display
    Standard floppy disk controller
    Primary IDE Channel [Controller] (2x)
    Secondary IDE Channel [Controller] (2x)
    Standard Dual Channel PCI IDE Controller (2x) NVIDIA GeForce 6100 [Display adapter]
    VHT G152 [Monitor] (15.7"vis, November 2002)
    Bus Adapters Multimedia
    Standard Enhanced PCI to USB Host Controller
    Standard OpenHCD USB Host Controller Realtek High Definition Audio
    Standard Game Port
    Virus Protection [Back to Top] new Group Policies
    ZoneAlarm Extreme Security Antivirus Version
    Virus Definitions Version Up To Date
    Realtime File Scanning On
    None discovered
    Communications Other Devices

    Belkin 802.11g Wireless Card
    primary Auto IP Address: / 24
    Dhcp Server:
    Physical Address: 00:11:50:8E:DC:A9

    Networking Dns Servers:
    HID-compliant consumer control device
    USB Human Interface Device (3x)
    HID Keyboard Device
    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    HID-compliant mouse
    Microsoft PS/2 Mouse
    Generic USB Hub
    USB Composite Device
    USB Root Hub (2x)

    See your entire network map...
    click for Belarc's System Management products

    new Network Map (mouse over IP address for physical address) [Back to Top]
    IP Device Type Device Details Device Roles Router DHCP Server, Gateway, Web Server Windows XP Workstation Nicko-60964baa6 (in MSHOME) Browse Master

    Find your security vulnerabilities...
    click for Belarc's System Management products

    Missing Microsoft Security Hotfixes [Back to Top]
    All required security hotfixes (using the 08/10/2010 Microsoft Security Bulletin Summary) have been installed.

    Manage all your software licenses...
    click for Belarc's System Management products

    Software Licenses [Back to Top]

    Belarc - Advisor 159a9a0b
    Microsoft - Internet Explorer 76477-083-3656251-21428
    Microsoft - WebFldrs XP 12345-111-1111111-48440
    Microsoft - Windows XP Home Edition 76477-083-3656251-21428 (
    Zone Labs - ZoneAlarm

    Find unused software and reduce licensing costs...
    click for Belarc's System Management products

    new Software Versions & Usage (mouse over i for details, click i for location) [Back to Top]
    i Adobe Systems, Inc. - Shockwave Flash Version 10,1,82,76
    i i Apple Inc. - Bonjour Version
    i i Apple Inc. - iTunes Version
    i Apple Inc. - QuickTime QuickTime 7.6.6 (1673)
    i i Apple Mobile Device Service Version
    i i Apple Software Update Version 2.1.2
    i i Belarc, Inc. - Advisor Version 8.1m
    i i Belkin - Utility Application Version 1, 0, 0, 6
    i i BitTorrent, Inc. - µTorrent Version
    i i Canneverbe Limited - CDBurnerXP Version
    ii i CCS Application Version 1, 0, 3, 0
    i i Check Point Software Technologies - ZoneAlarm ForceField Version 1, 5, 152, 10
    i i Check Point Software Technologies LTD - TrueVector Service Version
    i i Check Point Software Technologies LTD - ZoneAlarm Client Version
    i Check Point, Inc. - ZoneAlarm Uninstaller Version
    i Cinematronics - 3D Pinball Version 5.1.2600.5512
    ii i ESTsoft Corp. - ALSee Movie Maker Version 6, 20, 0, 1
    i ESTsoft Corp. - ALSee Version 6, 20, 0, 1
    i i ESTsoft Corp. - ALSee Version
    i i ESTsoft corp. - ALShow Version
    i i ESTsoft Corp. - ALTools Updater Version 10, 4, 26, 1
    i i Innovative Solutions - DriverMax Version 5.5 ii i Microsoft (R) Windows Script Host Version
    i i Microsoft Corporation - Internet Explorer Version 8.00.6001.18702
    ii i Microsoft Corporation - Messenger Version 4.7.3001
    i i Microsoft Corporation - Windows Installer - Unicode Version 3.1.4001.5512
    i Microsoft Corporation - Windows Movie Maker Version 2.1.4028.0
    i Microsoft Corporation - Windows® NetMeeting® Version 3.01
    i Microsoft Corporation - Version 1.2.626.1
    i Microsoft Data Access Components Version 3.525.1132.0
    ii i Microsoft(R) Windows Media Player Version
    i Microsoft® .NET Framework Version 4.0.40305.0
    i i NMSAccess
    i i NVIDIA Driver Helper Service, Version 91.48 Version
    i Piriform Ltd - CCleaner Version 2, 34, 0, 1200
    i i Realtek NIC Diagnostic Utility Version 2, 0, 0, 9
    i Safer Networking Limited - Secure Shredder Version
    i Safer Networking Limited - Spybot - Search & Destroy Version 1, 5, 2, 0
    i Safer Networking Limited - Spybot - Search & Destroy Version 1, 6, 0, 0
    ii i Safer Networking Limited - SpyBot-S&D Version 1, 6, 2, 0
    i i VSO Software SARL - ConvertXToDVD Version 4.0.0
    ii i VSO Software SARL - Patin-couffin drivers installation and configuration tool Version
    i ZoneAlarm Diagnostics Tool

    i Mouse over to see details, click to see where software is installed.
    i Marks software last used within the past 7 days.
    ii Marks software last used within the past 90 days, but over 7 days ago.
    iii Marks software last used within the past year, but over 90 days ago.
    iiii Marks software last used over 1 year ago.
    Unmarked software lacks the data to determine last use.

    Audit your security posture...
    click for Belarc's System Management products

    Installed Microsoft Hotfixes [Back to Top]
    KB892130 on 8/5/2010 (details...)
    Windows Media Player
    KB952069_WM9 on 8/5/2010 (details...)
    KB954155_WM9 on 8/5/2010 (details...)
    KB973540_WM9 on 8/7/2010 (details...)
    KB973540_WM9L on 8/5/2010 (details...)
    KB978695_WM9 on 8/5/2010 (details...)
    KB979402_WM9 on 8/7/2010 (details...)
    KB979402_WM9L on 8/5/2010 (details...)
    Windows XP
    KB971961-IE8 on 8/7/2010 (details...)
    KB976662-IE8 on 8/7/2010 (details...)
    KB981332-IE8 on 8/7/2010 (details...)
    KB982381-IE8 on 8/6/2010 (details...)
    KB982632-IE8 on 8/6/2010 (details...)
    KB2183461-IE8 on 8/12/2010 (details...)
    KB888111WXPSP2 on 8/5/2010 (details...)
    KB936929[SP] on 8/6/2010 (details...)
    KB923561 on 8/6/2010 (details...)
    KB946648 on 8/6/2010 (details...)
    KB950760 on 8/5/2010 (details...)
    KB950762 on 8/6/2010 (details...)
    KB950974 on 8/6/2010 (details...)
    KB951376-V2 on 8/6/2010 (details...)
    KB951748 on 8/6/2010 (details...)
    KB951978 on 8/7/2010 (details...)
    KB952004 on 8/6/2010 (details...)
    KB952287 on 8/6/2010 (details...)
    KB952954 on 8/6/2010 (details...)
    KB955069 on 8/6/2010 (details...)
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    KB956802 on 8/6/2010 (details...)
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    KB956844 on 8/6/2010 (details...)
    KB958644 on 8/6/2010 (details...)
    KB958869 on 8/5/2010 (details...)
    KB959426 on 8/6/2010 (details...)
    KB960225 on 8/6/2010 (details...)
    KB960803 on 8/6/2010 (details...)
    KB960859 on 8/6/2010 (details...)
    KB961501 on 8/6/2010 (details...)
    KB967715 on 8/6/2010 (details...)
    KB968389 on 8/6/2010 (details...)
    Windows XP
    SP4 (continued)
    KB969059 on 8/6/2010 (details...)
    KB970238 on 8/6/2010 (details...)
    KB970430 on 8/6/2010 (details...)
    KB971468 on 8/6/2010 (details...)
    KB971657 on 8/6/2010 (details...)
    KB971737 on 8/6/2010 (details...)
    KB972270 on 8/6/2010 (details...)
    KB973507 on 8/6/2010 (details...)
    KB973687 on 8/6/2010 (details...)
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    KB973904 on 8/5/2010 (details...)
    KB974112 on 8/6/2010 (details...)
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    KB976002-V5 on 8/5/2010 (details...)
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    KB982381 on 8/5/2010 (details...) Reinstall!
    KB982665 on 8/12/2010 (details...)
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  2. #2
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
    Join Date
    Jan 2008
    PCB Island

    Default Re: mac address are invalid in both cmos and flash

    Often the easiest way to fix MAC issues is to reflash the BIOS, or update it to the latest, or Clear the CMOS then load optimized settings again.

  3. #3
    Join Date
    Aug 2010

    Default Re: mac address are invalid in both cmos and flash

    thank you very much for the reply to my post.i have tried to look for the update but can't find one and i haven't a clue how to flash the bios or do a reset.can you explain how by any chance..cheers nicko

  4. #4
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
    Join Date
    Jan 2008
    PCB Island

    Default Re: mac address are invalid in both cmos and flash

    You can download your user manual here, it shows you where the Clear CMOS jumper is on page #8, and on page #15 it shows how to clear the CMOS, try that first. You will need to reset everything in your BIOS if you have made changes previously, so write down any settings you think you might need, do not forget your SATA / Disk settings.
    ASRock > Products > K8NF4G-SATA2 > Manual

    If that does not help you may need to update the BIOS instead, it might be better to do anyway if you are using a old BIOS. Here is your BIOS page, be sure to read the "How To" Guide before flashing
    ASRock > Products > Motherboard > K8NF4G-SATA2 > Download

    ASRock - BIOS Upgrade Instruction

  5. #5
    Join Date
    Aug 2010

    Default Re: mac address are invalid in both cmos and flash

    thank you very much for the replies i will let you know how it goes..cheers nicko

  6. #6
    Join Date
    Aug 2010
    Greece, Athens

    Default Re: mac address are invalid in both cmos and flash

    Hey friend, i recently had the same problem and i'm happy to inform you there is a solution, but it has nothing to do with clearing the BIOS or updating it, actually id advise against that since it will most likely render your motherboard useless if not done properly.
    If you check the FaQ here ASRock > Support > FAQ under question 18/89 you gonna see your problem listed, but again it says to clear the cmos.
    What you need to do though is fill the form here ASRock > Support > Contact Technical Support
    for asrock technical support and they gonna sent you a little tool that you can use to re-program your MAC address, but they fail to mention where to find the correct MAC address. Its on a sticker on the I/O inside the case, should be next to the motherboard serial number. The I/O is where you connect the monitor, USB, sound, microphone etc.
    Good luck and tell us how it goes.
    Last edited by Bleed; 08-23-2010 at 10:18 AM.

  7. #7
    Join Date
    Aug 2010

    Default Re: mac address are invalid in both cmos and flash

    cheers for the reply i will do that now.i tried the jumper on bios but this did nothing and i can't do the update yey because my floppy drive won't shows up on the pc but it won't open a disc or right click to make a boot disc..i will fill the form in now and let you know what happens..cheers for all the replies. very much appreciated

  8. #8
    Join Date
    Aug 2010

    Angry Re: mac address are invalid in both cmos and flash

    i have had a reply from as rock i have pasted the reply below
    Dear ASRock Customer,
    Please DO NOT reply to this automatic mail. It is just a confirmation that we have received your email. We will have technical support personnel to contact you soon.
    For technical issue and emergency case, we suggest you to contact your dealer first.
    If your dealer can’t solve your problem, ASRock web site also offers FAQ and CPU support lists (ASRock > Support). Some similar questions or solutions could be found there and our technical support engineers update the FAQ every month.
    If it is regarding repair/RMA service, please kindly check with your dealer for related service. Please remember to record the model name & product serial number for future tracking.
    Thanks for your email,
    ASRock you can see they were no help at all....this is the second reply i have had and they have never got back to me...can anyone suggest a decent pci modem card and i will try that instead..cheers again for all your replies
    Last edited by whipleg; 08-24-2010 at 07:32 AM.

  9. #9
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
    Join Date
    Jan 2008
    PCB Island

    Default Re: mac address are invalid in both cmos and flash

    That is just letting you know they received your email, it's sent out automatically by a computer, then once they have a chance an actual person will reply to your email.

  10. #10
    Join Date
    Feb 2011

    Default Re: mac address are invalid in both cmos and flash

    I have this problem on my motherboards after Bios uppdate from v1.10 to v2.20, it shows "Mac address are invalid in both CMOS and Flash. Press F1 to resume". What should I do?

    The Motherbord is K10N78FullHD-HSLI R3.0.

    Have anyone the utillity for change Mac-adress from Dos?

    // Levin

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