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Thread: Random freeze: x58 extreme / cpu problem?




  1. #1
    Join Date
    Nov 2010
    Location
    Switzerland
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    Post Random freeze: x58 extreme / cpu problem?

    Hey guys

    I have a new machine with the following hardware:

    ASRock X58 Extreme
    Core i7 950 Box
    HIS Radeon HD 5870
    3x2GB PC3-12800 mushkin redline 998805

    Installed windows 7 2 weeks ago and had the problem that after playing games or watching movies for 30-45 min the pc hangs. No sound, screen freezes and I can only hard reboot it.

    I first tought that it is a problem with the graphics card but after changing it the same problem occured again. I can not change the cpu cause I have no 1366 here.

    I disconnected all drives, removed all usb peripherals except the keyboard... now I have the problem that after 10 secs even the BIOS freezes. after a jumper reset it works for aprox. 5 min and freezes again.

    I dont know what exactly the problem is, there was no error in eventviewer and I have absolutely no idea what to do now.

    All temperatures are normal, no special bios settings, everything on auto.

    Any ideas?

  2. #2
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: Random freeze: x58 extreme / cpu problem?

    post your qpi/vtt and dram voltages,would be better to disable xmp and manually set ram timing/speed ect

    are you using latest mb bios?
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  3. #3
    Join Date
    Nov 2010
    Location
    Switzerland
    Posts
    4

    Default Re: Random freeze: x58 extreme / cpu problem?

    I dont know exactly where these values are.. :/

    23-6.400GT - 3200MHz - DDR3_1600 / QPI: Auto
    is that what you are looking for?

    and how do I disable xmp? I have only the choice between Auto and Profile 1( 6-8-6-24 / 1.65V)

    my ram: 998805 - 6GB (3x2GB) DDR3 PC3-12800 6-8-6-24 Redline (Triple Kit)

    so profile 1 would be correct, right? tested that already, same result..

    P2.4 is my bios version, upgrade to 2.6? What if it freezes during upgrade?

  4. #4
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: Random freeze: x58 extreme / cpu problem?

    i dont know the software for that mb but DONT update the bios from within windows,update it from the bios screen in dos mode,using a usb stick

    try these settings first,
    set qpi/vtt voltage to 1.315000v
    set dram voltage to 1.66v
    leave xmp enabled if it will let you alter those voltages

    if not try on auto and select manual timing spd
    set memory multiplier to give you 1600mhz ram speed and enter timings yourself
    6
    8
    6
    24
    command rate 1T
    if your unsure what to adjust read through your mb manual it should show you how to set your ram

    it might not need a bios update i dont know,but auto for qpi/vtt wont be reliable
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  5. #5
    Join Date
    Nov 2010
    Location
    Switzerland
    Posts
    4

    Default Re: Random freeze: x58 extreme / cpu problem?

    thanks for your answer :)

    i tried the settings for qpi/vtt but after starting up win7 it freezed after 2 mins.
    (actually i had to set the voltage a little bit higher cause i had no 1.315)

    the dram voltage cannot be adjusted, dont know why. i dont find an option to edit the profile.

    the timings for the ram are adjusted correctly now.

    should i try to upgrade the bios?

  6. #6
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: Random freeze: x58 extreme / cpu problem?

    try setting xmp on auto now,and setup the ram speed timings yourself,maybe it will let you select 1.66v for dram then,is cpu voltage on auto too?do you have normal setting in cpu voltage list? if not then leave on auto

    find uncore freq and set to twice what the memory multiplier is then add one to it,so 8x mem multi would be 17x uncore freq and so on,try with around 1.32-1.34v qpi/vtt if all that fails and it still freezes then go back in bios and update the bios from there but not in windows as if it crashes it will wreck your mb and will need rma
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  7. #7
    Join Date
    Nov 2010
    Location
    Switzerland
    Posts
    4

    Default Re: Random freeze: x58 extreme / cpu problem?

    i've put all the options i can to your values. didnt work. but i think i found the main problem now.

    i always had the three 2GB modules in the white slots - as described in the manual. the bios showed also that there were 3 modules installed, triple channel mode enabled. but i didnt notice that in the summary there were only 4GB shown. wtf. so i tried different setups and tadaaa. slot a1 + a2 dead. know i have the pc running at dual channel mode + 1 single channel module.

    i really hope it works now. otherwise i go for a bios upgrade...

    thanks a lot for your help dude!

  8. #8
    Join Date
    Dec 2010
    Location
    rachely476
    Posts
    1

    Default Re: Random freeze: x58 extreme / cpu problem?

    Hi!
    I've just visited this forum. Happy to get acquainted with you. Thanks.

  9. #9
    Join Date
    Nov 2010
    Location
    Bern
    Posts
    6

    Default Re: Random freeze: x58 extreme / cpu problem?

    have you tried memtest86+ on the "dead" DIMM?

    I would test all the DIMMS in the 2 working slots. If they all work, RMA the Mobo. It's chicken****e then...

    I you clear CMOS and restart your PC, having all memory modules in one colour of slots, it has to work with functioning RAM/Mobo. Generally 1.65V and 9-9-9-24 @ 2T is JEDEC standart for most RAM.

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