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Thread: P67 Extreme4 Won't wake from sleep with USB devices.




  1. #1
    Join Date
    Jan 2011
    Location
    Salt Lake City
    Posts
    2

    Default P67 Extreme4 Won't wake from sleep with USB devices.

    I have P67 extreme4 with windows 7 64bit. I've checked all the power management settings and the keyboard and mouse are both set as devices to wake the PC from sleep. They won't though. I have to hit the power button every time and it wakes just fine from sleep at that point. I've tried other usb ports on the mobo.

    I've checked through the UEFI interface, it doesn't say anything about waking with USB devices in there. Any ideas?

  2. #2
    Join Date
    Aug 2011
    Location
    USA
    Posts
    7

    Default Re: P67 Extreme4 Won't wake from sleep with USB devices.

    I have the same question. I'd like to wake the PC using my wireless mouse or keyboard, but when the PC goes to sleep it doesn't listen to USB input.

  3. #3
    Join Date
    Jan 2011
    Location
    Salt Lake City
    Posts
    2

    Default Re: P67 Extreme4 Won't wake from sleep with USB devices.

    I found it was my logitech G15 keyboard that the motherboard wouldn't register. I had my logitech mouse receiver plugged into one of the USB ports on the keyboard and it wouldn't detect that as well. When I moved the mouse receiver to one of USB ports on the motherboard, it was able to start waking the PC from sleep. Keyboard still won't wake it, but at least the mouse does now.

  4. #4
    Join Date
    Mar 2011
    Location
    Taiwan
    Posts
    562

    Default Re: P67 Extreme4 Won't wake from sleep with USB devices.

    Dear tin1,

    We are checing this issue, please kindly provide your e-mail for me via PM first.
    If any update, I will inform you.

    Dear cwineman,

    We test Logitech wireless 7000 mouse and keyboard, the system can resume from S3 by mouse and keyboard.
    Please kindly tell me the detail model name of your wireless keyboard and mouse.
    I will check this.

    Thanks for your support!

    Have a nice day
    ASRock TSD
    Emily

  5. #5
    Join Date
    Oct 2011
    Location
    U.S.
    Posts
    166

    Default Re: P67 Extreme4 Won't wake from sleep with USB devices.

    In the advanced settings for Power Management in Win7 try disabling both On Battery (if you have a UPS) as well as Plugged In under the USB Settings-> USB Selective Suspend sub menu and see if that solves the problem
    ASRock™ Z68 Extreme7 Gen3 LGA 1155 Intel Z68 Intel™ Core i7-2600K LGA1155 Corsair™ Hydro Series H100 Extreme Performance Liquid CPU Cooler (CWCH100)
    G.SKILL™ Ripjaws X Series 16GB DDR3 2133 Model F3-17000CL11Q-16GBXL (2) ASUS™ ENGTX560 TI DCII TOP/2DI/1GD5 GeForce GTX 560 Ti in SLi
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  6. #6
    Join Date
    Mar 2011
    Location
    Taiwan
    Posts
    562

    Default Re: P67 Extreme4 Won't wake from sleep with USB devices.

    Dear Tin1,

    Please kindly provide your e-mail for me, I will sent a beta BIOS to you for testing.

    Thanks for your help!

    Have a nice day
    ASRock TSD
    Emily

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