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Thread: ASRock E350M1 - Big Problem with RC6 USB IR Device




  1. #1
    Join Date
    Apr 2011
    Location
    Unna, Germany
    Posts
    1

    Question ASRock E350M1 - Big Problem with RC6 USB IR Device

    Hey

    I have got a big problem with my E350M1 and my USB IR device (RC6)
    When i go to standby mode, it seems that no USB port have got enough power to handle the IR device. The device turns off. C6 is enabled and the USB keyboard is able to wake up from standby.
    But the IR device turns off.
    I already updated the BIOS (1.20) but it doesn't help.

  2. #2
    Join Date
    May 2009
    Posts
    6

    Default Re: ASRock E350M1 - Big Problem with RC6 USB IR Device

    I have the same problem!

    Any update on how to fix this problem...

    My MCE remote receiver just stays red...And I cant wake the PC by remote!

  3. #3
    Join Date
    Mar 2011
    Location
    Taiwan
    Posts
    562

    Default Re: ASRock E350M1 - Big Problem with RC6 USB IR Device

    Dear all,

    We did the test, but we cannot see the symptom like yours.
    System can normally wake up from S3 mode by MCE remote control.

    Please kindly refer to below suggestions for testing.
    1. Load BIOS default settings and then try again.
    2. Install the USB IR device to another USB port to try.
    3. Only install a stick memory to try.
    4. If the system enter to S4 mode, does the symptom still occur?
    5. If possible, please kindly install your USB IR device to another motherboard to check whether the symptom still occur or not.

    If the problem still cannot be solved, please kindly provide the detail model name and specification of the USB IR device for us.
    Thanks for your help!

    Have a nice day
    ASRock TSD
    Emily

  4. #4
    Join Date
    May 2009
    Posts
    6

    Default Re: ASRock E350M1 - Big Problem with RC6 USB IR Device

    OK I did all that with no solution....

    Then I installed instantboot and then it worked!

    I think somehow instantboot changes something, since I had un-installed it before doing the sleep testing!
    Installed & uninstalled (Not working) & Installed again (=Working!)

    So after re-installing it everything works again!...

    1) Uninstalling "Instantboot" leaves some setting that prevents waking from sleep!

    Thanks for your quick reply...

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