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Thread: ASROCK Z68 Extreme 4 - BSOD " A clock interrupt ..."




  1. #1
    Join Date
    Jun 2011
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    Japan
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    Default ASROCK Z68 Extreme 4 - BSOD " A clock interrupt ..."

    Hello,

    I have an issue with my system randomly BSOD with an error, " A clock interrupt was not received on a secondary processor within the allocated time interval."
    Although generally it occurs while watching video(ie: youtube streaming, Blu-ray) or working with semi graphic intense programs.

    Here is my system info:

    No Overclocking, have not tried yet.

    OS: Windows 7 U 64bit
    MOBO: Z68 Extreme4
    CPU: 2600K @ 3.40GHz
    MEM: 16gb(4x4)A-Data DDR3 2000G 2OZ (ADATA XPG™ Gaming v2.0 Series)
    GPU: Palit GTX460 2gb
    HD: OCZ Agility 3 120GB(main OS), VelociRaptor WD1500HLFS using Intel SRT (Vertex 60GB)
    PSU: OCZGXS700

    I removed all unessential parts/ installs from the PC

    Basically down to the CPU + MOBO + 120GB SSD+ 1x 4GB Stick + PSW

    Stress tested the complete system (ie: MEM+CPU+POWER+HD+VIDEO) all night, I was not able to crash it, no issue came up,
    lol only after closing the stress program about 30min later the system Blue screened again.

    I uploaded the Dump Files and an overview in HTML using BLuescreen view

    [DOwNLOAD] Bluescreen view HTML overview

    [DOWNLOAD] BSOD Dump FILES

    If anyone has some suggestions
    Please feel free with much appreciation and thanks.

  2. #2
    Join Date
    Jun 2011
    Location
    UK
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    2

    Default Re: ASROCK Z68 Extreme 4 - BSOD " A clock interrupt ..."

    Hi,

    I am seeing exactly the same issue with this motherboard - with Win 7 Pro 64bit.

    I also have 16GB RAM. and OCZ Vertex 3 240GB.

    Also no overclocking.

    My suspicion is it can't cope properly with the 16GB...?

    phil

  3. #3
    Join Date
    Dec 2008
    Posts
    5

    Default Re: ASROCK Z68 Extreme 4 - BSOD " A clock interrupt ..."

    Thats not it, i have 16gb and dont have the issue.
    My specs if it matters.
    OS: Windows 7 U 64bit
    MOBO: Z68 Extreme4
    CPU: 2600K @ 4.7ghz
    MEM: 16gb(4x4gb) G,Sill DDR3 1600
    GPU: 2gb radeon 6970x2 x-fire
    HD: Intel X25M G2 SSD for os / 1tb WD Black storage/games
    PSU: Corsair HX850

    So im not using the 2600ks video at all except for transcoding.
    Are you guys using the 2600k IGP in I-mode or D-mode?
    I-mode = monitor plugged into IGP
    D-mode = monitor plugged into your discrete GPU

  4. #4
    Join Date
    Jun 2011
    Location
    Sydney, Australia
    Posts
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    Default Re: ASROCK Z68 Extreme 4 - BSOD " A clock interrupt ..."

    hey. not an SSD owner yet but have been paying very careful attention to the issues the sandforce controller has been having. both OCZ and Corsair have admitted to BIG issues . Since i was about to buy a Agility or Vertex i have been paying very close attention to he OCZ side of things.

    short of it is: lots of bluescreen/freezing issues with OCZ gen 3 drives, OCZ have finally released a firmware update (2.09) less than a week ago that fixes the issues, albeit with a slight performance hit. downside is a secure erase and OS reinstall is highly recommended after flashing the drive (sorry to be the bearer of potentially bad news - don't shoot the messenger :) )

    big thread here
    Guide FW 2.09 is live, Instructions on how to update your Vertex3/Agility3/Solid3 SSD's...Update, ONLY flash this FW if you have issues with other FW.ot saying that its definitely the issue of course but noticed both of you have OCZ gen 3 drives and neither of you mentioned upgrading the firmware

    i'm about to get a vertex3 120gb myself but waited until the smoke cleared with this firmware issue. will be flashing mine to 2.09 before i start any OS install.

  5. #5
    Join Date
    Dec 2008
    Posts
    5

    Default Re: ASROCK Z68 Extreme 4 - BSOD " A clock interrupt ..."

    Although what dogoth posted may be true. (thats why i stuck with the Intel ssd for reliabilty...LOL )

    Looking at the original post error message and other info, it seems this error has to do with the onboard gpu on the cpu.

    So i would say, the simple fix is dont use it for video at all and use a discrete gpu for all video.

    And the more involving fix would be to first update to the latest bios, then check/adjust IGP / CPU voltages.

    Latest bios.
    ASRock > Products > Motherboard > Z68 Extreme4 > Download

  6. #6
    Join Date
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    Location
    Sydney, Australia
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    Default Re: ASROCK Z68 Extreme 4 - BSOD " A clock interrupt ..."

    thanks mtdew, you're definitely more correct here. the gen3 ocz angle was a red herring in this case. another nearly identical thread for the bsod in this forum : http://forums.tweaktown.com/asrock/4...-received.html, but with no mention of ocz in the posters also having this issue.

  7. #7
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: ASROCK Z68 Extreme 4 - BSOD " A clock interrupt ..."

    A simple slight bump in igpu voltage might fix things,maybe one or two clicks more than what auto is using
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  8. #8
    Join Date
    Jun 2011
    Location
    Isle of Man
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    Default Re: ASROCK Z68 Extreme 4 - BSOD " A clock interrupt ..."

    I also have had 6 random BSOD.. Running Asrock z68 Extreme4 2x SSD OCZ V2 in raid and 16gig of Ripjaw memory, the memory will overclock no problem on this board i had the Asus z68pro and it wouldnt do what the Asrock will.. going to run windows on 8gig and with a standard harddrive to see if it stops the BSOD.. :(

  9. #9
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    UK
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    Default Re: ASROCK Z68 Extreme 4 - BSOD " A clock interrupt ..."

    Updating all drivers and firmwares (including my SSD), and disabling USB3 in the bios (as the current driver was a culprit, causing BSOD and failed shutdowns) has left my system a lot more stable - although I have seen 1 lock-up (no blue screen though) since..

  10. #10
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    USA/Boston
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    Default Re: ASROCK Z68 Extreme 4 - BSOD " A clock interrupt ..."

    Quote Originally Posted by pdhaigh View Post
    Updating all drivers and firmwares (including my SSD), and disabling USB3 in the bios (as the current driver was a culprit, causing BSOD and failed shutdowns) has left my system a lot more stable - although I have seen 1 lock-up (no blue screen though) since..
    I just put together a similar system - same mobo I7-2600 16GB RAM. Memory tests pass fine.

    3 lockups and one BSOD with the "clock interrupt was not received". The BSOD was preceeded by jumpy mouse response.

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