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Thread: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---




  1. #101
    Join Date
    Jul 2011
    Location
    HK
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    5

    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    I tried these:
    the offset voltage to +0.05 @4.2Ghz, with different loadings the voltage bounced from 0.9xx to 1.3xx, bsod
    the offset voltage to +0.07 @4.0Ghz, the voltage bounced from 1.0xxx to 1.31x, no bsod
    the offset voltage to +0.07 @4.2Ghz, the voltage bounced from 0.9xxx to 1.28x, no further test

    dunno why the voltage @4.2Ghz is lower than 4.0Ghz with the same setting. That's why I choose to run @4.0Ghz.
    Ya, this mobo is a bit strange.


    Quote Originally Posted by Da_Man View Post
    that's odd since i tried vcore offset voltage and still having bsod

    this is what i have test this weeks

    1. Update to 1.60 Bios, cannot see the difference in gpu voltage because the asrock doesn't list the gpu voltage (only +0mv, 50mv etc)
    only change ahci in storage setting, and had a bsod (a clock interrupt)
    2. Change the offset voltage to +0.010 also bsod
    3. Change the offset voltage to +0.025 also bsod
    4. change the Load Line Calibration to level 3 and level 1 both bsod

    all tested with the onboard graphics, so the only solution for is to set manually the vcore to 1.190,

  2. #102
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    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    try to keep the voltage to 1.1~1.2v when the CPU is idle, if you opened speedstep.
    or just fix it to 1.19v?
    check it out with CPU-z

    Quote Originally Posted by Biznitch View Post
    I have been reading this forum thread for a couple of weeks now as I too have been experiencing the same issues with the ASRock Z68 Extreme4 and onboard graphics with the Intel i7 2600K. My BSOD's are very hard to predict and only seem to happen when my system is idle in Windows Media Center or just on the desktop. My PC is primarily setup as a Home Theatre PC and I have not had any BSOD's during video playback or throughout hours of stress testing with prime95 or 3Dmark vantage to try and stress but the cpu and igpu. Normally I discover the BSOD when I return home from work or just after I wake in the morning when the PC has been idle (screen saver running). I have disabled all power saving schemes under Windows 7 x64 as I try to resolve this issue. I have tried bumping my vcore with an offset of 0.07 as has been suggested and have updated to the latest 1.60 BIOS. I am nearing my tolerance limit for perseverance and will look to return this board if I can't overcome this issue soon. Any more suggestions?

  3. #103
    Join Date
    Mar 2011
    Location
    Taiwan
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    562

    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    Dear all,

    We received some users feedback similar problem.

    As far as we know, this problem is caused by Sandy Bridge' s CPU and memory module collocation.

    We recommend you can contact your memory module manufacturer for help or change other memory to try.

    Thanks!

    Have a nice day
    ASRock TSD Emily

  4. #104
    Join Date
    Jul 2011
    Location
    Melbourne, Australia
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    4

    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    As a fair number of us are using 1.5v memory, how safe it is to bump this up (to 1.65v)?

    And does it fix the problem in your own official testing?

  5. #105
    Join Date
    Jul 2011
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    UK
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    9

    Exclamation Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    Quote Originally Posted by ASRock TSD - Emily View Post
    Dear all,

    We received some users feedback similar problem.

    As far as we know, this problem is caused by Sandy Bridge' s CPU and memory module collocation.

    We recommend you can contact your memory module manufacturer for help or change other memory to try.

    Thanks!

    Have a nice day
    ASRock TSD Emily
    So we all have faulty or incompatible memory, is that what you're saying?

    . . .

    I have 2 x 2GB Corsair XMS3 CMX4GX3M2A1600C9.

    To all, if you're experiencing this problem please reply with the make and model of memory you have installed below. If you've tried different types of memory in your ASRock Z68 Extreme4 that would be interesting to know too.
    Last edited by dasi; 07-30-2011 at 05:51 AM.

  6. #106
    Join Date
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    Location
    Seattle
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    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    I have Corsair Vengeance CMZ16GX3M4A1600C9. This is a 4 X 4GB kit.
    Last edited by brukster; 07-30-2011 at 05:58 AM. Reason: added memory config

  7. #107
    Join Date
    Jul 2011
    Location
    MA
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    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    I also have been getting BSOD "A clock interupt was not recieved...". I have the z68 extreme4 with an i7 2600k (using on chip graphics) 8gb Gskill ddr3 1600 ram (2 dimms stock voltage 1.6v), 2 Samsung F3R 1tb HDD in RAID array, windows 7 professional 64 bit. Am presently running @ 4.2 ghz using Asrock Optimized BIOS settings which include +0.035 offset voltage for vcore. Have updated BIOS to ver. 1.6, set Load-Line calibration to level 4. None of this has helped the BSOD problem. I also experieced BSOD running at stock clock speeds.

    What I observed was presently, the BSOD seems to come when the system is idleing with 0 CPU usage. Not during regular use or running Intel Burn Test. If I let my system idle with 0 CPU usage it will freeze or blue screen within minutes. However, if "sidebar.exe" is running, which happens when you load "desktop gadgets" such as the "CPU Meter" my system is much more stable. With sidebar.exe running my CPU usage at idle fluctuates between about 5-12% and my vcore fluctuates between about 1.093-1.232v. Just running a desktop gadget seems to help keep the vcore voltage up improving stability. The downside is sidebar.exe does use some resources and the CPU will run hotter at idle than if there was 0 CPU usage. For all but the heaviest workloads this is not usually a problem.

    I suggest some of you experiencing the BSOD problem try running a "Desktop Gadget" such as the "CPU Meter" and see if this helps improve things until Asrock figures out a real solution to this problem!

  8. #108
    Join Date
    Jul 2011
    Location
    Singapore
    Posts
    10

    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    Quote Originally Posted by ASRock TSD - Emily View Post
    Dear all,

    We received some users feedback similar problem.

    As far as we know, this problem is caused by Sandy Bridge' s CPU and memory module collocation.

    We recommend you can contact your memory module manufacturer for help or change other memory to try.

    Thanks!

    Have a nice day
    ASRock TSD Emily
    From what I observe, the problem doesn't show up on extreme 4 user using discrete graphic card.
    Why is that so?

  9. #109
    Join Date
    Jul 2011
    Location
    Brisbane
    Posts
    4

    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    Definitely a poor response from AsRock, blanket blaming Intel and memory manufacturers when it's obvious from this thread having almost 12k views in one month, that there is wide variety of customers with this issue, which means tons of different memory modules and cpus. With this number of views, seems like a pretty big issue lots of customers from AsRock are dealing with.

    In my case, intel i5 2500K and gSkill F3-17000CL11D-8GBXL both items in the AsRock supported lists for this motherboard. I get same random freezes or BSOD with clock interrupt was not received regardless of what I try. I am using the IGP.

    Things I've tried so far:
    - raised memory voltage
    - raised vcore voltage
    - enabled/disabled pll
    - normal/overclocked the cpu
    - normal/overclocked the memory
    - normal/overclocked the IGP
    - Upgraded BIOS
    - loading the CPU @ 30% usage all the time

    Next to try:
    - Running entirely off a discreet video card (26 hours later: so far it's been running off the discrete card entirely with the IGP disabled and hasn't BSODed)

    All to no avail. I am considering returning this MB, before I make up my mind AsRock, please fix this problem.

    Just sent an email to AsRock support ASRock > Support > Contact Technical Support I urge you to do the same if you haven't yet.

    Also, on a maybe not a totally different note, has anyone got Lucid Virtu running properly? Mine doesn't switch between cards at all. When I try to run a game, even if it's on the supported list, it runs it off the IGP if that's what the monitor is plugged into.
    Last edited by mercurytoxic; 08-01-2011 at 04:32 PM.

  10. #110
    Join Date
    Jul 2011
    Location
    MA
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    5

    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    IS ANYONE RUNNING A DISCRETE VIDEO CARD EXPERIENCING THE BSOD OR FREEZING PROBLEM? Or any other peculiar problems you cannot explain using the Z68 Extreme4? Or are your systems running correctly without any issues? As a last resort I may add a discrete video card if that will solve the problem once and for all. But I do not wish to through good money after bad if there are still problems with this motherboard!

    Thanks for your responses.

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