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Thread: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---




  1. #401
    Join Date
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    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    I have also updated to the L2.2A successfully. After making my BIOS settings like they were before (CPU offset .005), I have yet to get a freeze. However, this problem does not necessarily arise right away, so I will update ASAP if I see it again.

    Still hoping this works...

  2. #402
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    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    Quote Originally Posted by Vladislav View Post
    What is new in this version of BIOS? Just some more IGPU Voltage or fixed CPU Voltage?
    I just installed 2.20A and they've set CPU voltage to fixed at 1.190V - not really the fix I was after, I've been running 2.20 for ages with a manually fixed voltage of 1.115V and it's been perfectly stable.
    Last edited by AdrianW; 11-14-2012 at 09:39 PM.

  3. #403
    luggerz is offline Junior Member
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    Angry Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    I have been lurking on this thread for a long time but registered to post that the combination of the new bios (2.2) and the new IME completely bricked my MOBO.

    Was running 1.70 bios for quite a while with few complaints - got the clock interrupt BSOD about once a month or so +- and saw the favorable feedback on the new bios here and decided to upgrade. DOH!!!

    System:
    ASRock Z68 Extreme4 mobo
    i7 2600k CPU
    factory voltage, clock, etc. (yeah, I'm lame...)
    16GB of corsair cmz16gxm4a1600c9b
    128 GB Crucial M4 SSD boot/OS drive
    1TB, 2TB WD SATA drives
    using onboard Z68 DVI and HDMI video to a pair of Hanns-G HE225 monitors
    Win7 x64 OS

    Before doing the bios update, I updated the AXTU and Intel Mgmt Engine as per the ASRock support page... BIOS updated to 2.2 successfully, then when the box rebooted, it went into some additional (very fast) prom programming mode before rebooting again. Guessing that was something to do with IME updating something in the BIOS or some other hardware??? Anyway, that was it. I can boot to BIOS menu, but that's as far as you can get - trying to boot anything further fails. Win
    dows fails to boot, DBAN won't boot from CD, Ubuntu won't boot from DVD, etc. Windows install disk works briefly then just goes black. When Windows tries to boot, you see a very brief ( 300 mS maybe?) blue screen before going black again. I tried pulling out the SSD and reformatting it thinking maybe something was corrupted on there, but that didn't help. As far as I can tell, this MOBO is officially bricked. In 30+ years writing software and working on computers, I've never seen one messed up like this from a "supported" software update.

    ASRock support was fairly quick to respond to my email to them, and I'm guessing is going to send a new BIOS prom. I didn't save the 1.70 BIOS anywhere... anyone got a copy of it for me to try in the mean time?



    </pre>

  4. #404
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    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    Quote Originally Posted by luggerz View Post
    I didn't save the 1.70 BIOS anywhere... anyone got a copy of it for me to try in the mean time?
    Let me know your e-mail address and I'll send you a copy.

  5. #405
    luggerz is offline Junior Member
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    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    Quote Originally Posted by turkerali View Post
    Let me know your e-mail address and I'll send you a copy.
    I appreciate the offer but I no longer need the BIOS. ASRock customer support was very cool to deal with and snail mailed me a replacement BIOS ROM. Took about a week or so to get it, but I couldn't wait so I bought an ASUS Z77 mobo locally and had the machine back up the same day. The ASRock Z68 board sold quickly on craigslist, and the new owner must be happy with it, as I haven't heard back from him.

  6. #406
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    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    Quote Originally Posted by luggerz View Post
    I appreciate the offer but I no longer need the BIOS. ASRock customer support was very cool to deal with and snail mailed me a replacement BIOS ROM. Took about a week or so to get it, but I couldn't wait so I bought an ASUS Z77 mobo locally and had the machine back up the same day. The ASRock Z68 board sold quickly on craigslist, and the new owner must be happy with it, as I haven't heard back from him.
    Hey luggerz! I have a question... could you tell me exactly what you told customer support in order to get the replacement BIOS ROM? I have exactly your same problem but I dont know how to tell my story. You have no idea how grateful I would be if you could tell me! Thank you so much!
    Last edited by inevu; 12-28-2012 at 05:43 AM.

  7. #407
    luggerz is offline Junior Member
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    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    Quote Originally Posted by inevu View Post
    could you tell me exactly what you told customer support in order to get the replacement BIOS ROM?
    I just emailed them my complete HW and OS setup, when I bought the board, what BIOS I was running before, what I was doing to brick the system and what all I tried to recover it. They wanted the serial number off the board and a purchase receipt, but other than that was pretty painless. hope this helps!

  8. #408
    Join Date
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    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    Hi, I just updated my Z68 Extreme 4 to the BETA 2.23 BIOS but am reporting in with the same issue.

    I didn't notice this problem until recently when I decided to use the iGPU by itself, since there is no Virtu on Windows 8.

    I was previously using 2.20 BIOS. I have no issues when using my discrete HD5850 card. It seems to happen most oftenly halfway through a Flash video.

    This is my bugcheck result:

    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 133, {1, 780, 0, 0}

    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+1bc )

    Followup: MachineOwner
    ---------

    2: kd> !analyze -v
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    DPC_WATCHDOG_VIOLATION (133)
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    Arguments:
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
    Arg2: 0000000000000780, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000

    Debugging Details:
    ------------------


    DPC_TIMEOUT_TYPE: DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    BUGCHECK_STR: 0x133

    PROCESS_NAME: firefox.exe

    CURRENT_IRQL: d

    LAST_CONTROL_TRANSFER: from fffff8022ae5719b to fffff8022acfe340

    STACK_TEXT:
    fffff880`29697c88 fffff802`2ae5719b : 00000000`00000133 00000000`00000001 00000000`00000780 00000000`00000000 : nt!KeBugCheckEx
    fffff880`29697c90 fffff802`2ad29011 : 00000000`00000002 fffff880`0145e180 fffff880`29697e40 fffff780`00000320 : nt! ?? ::FNODOBFM::`string'+0x13ca8
    fffff880`29697d10 fffff802`2ad29e97 : ffffffff`ffd0d9a0 fffffa80`06c0020c fffff880`29697e40 fffffff6`00000002 : nt!KeUpdateRunTime+0x51
    fffff880`29697d40 fffff802`2ac39eca : ffffffff`ffd0d9a0 fffffa80`06c0020c 00000000`ba572c49 00000000`00000000 : nt!KeUpdateTime+0x3f9
    fffff880`29697f30 fffff802`2acf77ee : 0000000c`9c755048 00000000`46e7efe2 fffffa80`06c00210 00000000`000000e1 : hal!HalpTimerClockInterrupt+0x86
    fffff880`29697f60 fffff802`2ad6b401 : 00000000`00000000 00000000`00000008 00000000`014c5000 00000000`00000000 : nt!KiInterruptDispatchLBControl+0x1ce
    fffff880`296980f0 fffff802`2adb5573 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : nt!KxFlushEntireTb+0xf6
    fffff880`29698140 fffff802`2ad7054b : fffffa80`00000000 00000000`00000000 00000000`00000001 fffffa80`062db520 : nt!MiChangePageAttributeBatch+0xdf
    fffff880`296981b0 fffff802`2ad46e97 : fffff8a0`00000002 0000007f`0000007f 00000000`00000000 00000000`0020f3c6 : nt!MiGetZeroedPages+0x2c7
    fffff880`29698230 fffff802`2ad67c50 : 00000000`00000001 00000000`031d0000 fffff880`296986b1 00000000`00000000 : nt!MiResolveDemandZeroFault+0x967
    fffff880`29698350 fffff802`2ad47d62 : fffff880`296985c8 00000000`031d0000 fffff680`00018e80 fffffa80`0b16cb68 : nt!MiResolveProtoPteFault+0x5b0
    fffff880`296983f0 fffff802`2ad38a28 : fffffa80`0ab78b00 00000000`00000000 fffff880`296986b1 fffff880`29698590 : nt!MiDispatchFault+0x272
    fffff880`29698530 fffff802`2ad5086a : 00000000`00000001 ffffffff`ffffffff ffff881c`7c344700 fffff880`296986b1 : nt!MmAccessFault+0x288
    fffff880`29698670 fffff802`2ad5032e : 00000000`00000000 fffffa80`0ab78b00 fffffa80`0af02480 fffff802`2af0dc00 : nt!MiProbeLeafFrame+0x24a
    fffff880`29698770 fffff880`03a863ec : 00000000`00000001 fffff880`29698800 00000000`00000000 00000000`031d0000 : nt!MmProbeAndLockPages+0x14e
    fffff880`29698830 fffff880`03a6df0e : fffff8a0`0427c010 00000000`00000000 fffffa80`0af6b6b0 00000000`00000002 : dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+0x1bc
    fffff880`296988e0 fffff880`03a4dc9d : 00000000`31a0c000 00000000`0000c000 fffff8a0`05713990 fffffa80`07011e10 : dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+0xa9a
    fffff880`29698e90 fffff880`03899b6f : fffff880`0146c001 fffff880`29698f70 fffff880`29699901 fffffa80`0b16c600 : dxgmms1!VidMmReferenceDmaBuffer+0x55
    fffff880`29698ef0 fffff880`0389af5a : fffff8a0`0298c000 fffff880`29699b80 fffff8a0`027b7210 00000000`0095fdb0 : dxgkrnl!DXGCONTEXT::Render+0x20f
    fffff880`296997f0 fffff802`2acfd353 : fffffa80`0ab78b00 fffffa80`0ab78b00 00000000`00a50000 fffff880`29699b00 : dxgkrnl!DxgkRender+0x26a
    fffff880`29699b00 00000000`771cc90a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0095e048 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x771cc90a


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+1bc
    fffff880`03a863ec 90 nop

    SYMBOL_STACK_INDEX: f

    SYMBOL_NAME: dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+1bc

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: dxgmms1

    IMAGE_NAME: dxgmms1.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 505ab2a9

    BUCKET_ID_FUNC_OFFSET: 1bc

    FAILURE_BUCKET_ID: 0x133_ISR_dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockP ages

    BUCKET_ID: 0x133_ISR_dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockP ages

    Followup: MachineOwner
    On both occasions where it BSODs this is the error message I get. Other times, it just freezes up and I can do nothing, except to hold the power button down for 4s and restart. Pressing the reset button doesn't work in either case.

  9. #409
    TWAD is offline Junior Member
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    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    I have the same Mboard as you with BIOS 2.30 and I am getting the same BSOD. Did you find a fix?
    Quote Originally Posted by trenzterra View Post
    Hi, I just updated my Z68 Extreme 4 to the BETA 2.23 BIOS but am reporting in with the same issue.

    I didn't notice this problem until recently when I decided to use the iGPU by itself, since there is no Virtu on Windows 8.

    I was previously using 2.20 BIOS. I have no issues when using my discrete HD5850 card. It seems to happen most oftenly halfway through a Flash video.

    This is my bugcheck result:



    On both occasions where it BSODs this is the error message I get. Other times, it just freezes up and I can do nothing, except to hold the power button down for 4s and restart. Pressing the reset button doesn't work in either case.

  10. #410
    Join Date
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    Location
    Singapore
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    Default Re: Asrock Z68 extreme 4 : BSOD A clock interrupt was not received ---

    Quote Originally Posted by TWAD View Post
    I have the same Mboard as you with BIOS 2.30 and I am getting the same BSOD. Did you find a fix?
    Nope I did not. The only solution so far is to set a fixed voltage which the 2.20A BIOS did by default.

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