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Thread: Z68 Extreme4 Randomly Freezes




  1. #1
    Join Date
    Jul 2011
    Location
    Portland
    Posts
    5

    Default Z68 Extreme4 Randomly Freezes

    I really like the Z68 Extreme4 but every so often my entire system will lock up. It usually will happen when I am playing music or listening to a netcast. There is no BSOD or error messages, it just compleatly freezes and I end up having to power off my power supply to get any responce. (Ctrl-Alt-Del, Reset and Power Off do nothing)

    I tried different music applications (iTunes, Zune, Window's Media Player, Etc, Etc.) But still encounter this issue. Also, I have the lastest BIOS and Audio drives from ASRock installed, still I have these issues.

    I am hoping someone out there is having this same issue, or knows how to correct it. Thank you


    My Build:
    Cooler Master HAF 912
    i5-2500K (Not Overclocked, Stalk Cooler)
    Z68 Extreme4 (BIOS 1.5)
    8Gb's RAM (PNY XLR8 DDR3 1600)
    Antec EarthWatts EA650 650W

    Windows 7 Pro 64bit

  2. #2
    Join Date
    Sep 2002
    Posts
    18

    Default Re: Z68 Extreme4 Randomly Freezes

    I have a very similar system. Same MB,CPU, case. I'm OC to 4400 without a problem. Are you using the stock HS? I use a CoolerMaster Hyper212+. As to PSU I use an Antec Truepower II 750W. What video card are you using? I have 2 5850s in Crossfire. How many fans in your case? I added 2 200 mm coolermaster fans and used a Zalman 120 mm for the exhaust. Sounds like either a ram problem I use Gskill ddr3-1600 or PSU. Could be that your heatsink is not properly attached.

  3. #3
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: Z68 Extreme4 Randomly Freezes

    I would try manually setting dram voltage according to what's printed on your ram,either 1.5v or 1.66v,then try one or two clicks more qpi/vtt voltage than what auto is using,then see if bsod's still occur
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  4. #4
    Join Date
    Jun 2011
    Location
    Finland
    Posts
    8

    Default Re: Z68 Extreme4 Randomly Freezes

    Quote Originally Posted by RistoCaliente View Post
    I really like the Z68 Extreme4 but every so often my entire system will lock up. It usually will happen when I am playing music or listening to a netcast. There is no BSOD or error messages, it just compleatly freezes and I end up having to power off my power supply to get any responce. (Ctrl-Alt-Del, Reset and Power Off do nothing)

    I tried different music applications (iTunes, Zune, Window's Media Player, Etc, Etc.) But still encounter this issue. Also, I have the lastest BIOS and Audio drives from ASRock installed, still I have these issues.

    I am hoping someone out there is having this same issue, or knows how to correct it. Thank you


    My Build:
    Cooler Master HAF 912
    i5-2500K (Not Overclocked, Stalk Cooler)
    Z68 Extreme4 (BIOS 1.5)
    8Gb's RAM (PNY XLR8 DDR3 1600)
    Antec EarthWatts EA650 650W

    Windows 7 Pro 64bit
    Hi

    What hd/ssd you are using?

    Have you run memtest? If not get it from here Memtest86+ - Advanced Memory Diagnostic Tool run it as default settings. You should run it when you go to sleep/work so it can run it more than once.

    I prefer the auto installer for USB stick http://www.memtest.org/download/4.20....installer.zip

    If program is not familiar here is info how to install it to USB stick http://forum.canardpc.com/threads/39...t-on-USB-Drive
    Last edited by Ydinsieni; 07-13-2011 at 10:40 AM.

  5. #5
    Join Date
    Jul 2011
    Location
    Portland
    Posts
    5

    Default Re: Z68 Extreme4 Randomly Freezes

    @gkline: Currently I am using the i5's onboard graphics. I wanted to keep my build under $800, I do plan on getting a descrete graphics card in the future, but probably 2 - 3 months from now. I am using a stock HS, but even when my system is running fairly high intensity games, my CPU has never gone over 60C (Running CoreTemp to mark my Temps) Also, when computer is not under load, my it runs about 25 - 30C

    @wazaa300: My system dosn't actually BSOD, it just freezes... no error messages, no codes. Even the mouse won't move. I will try changing up my voltage on my ram. My RAM recommends using 1.65v and I have it at 1.5v. I will see if that makes a difference. Thank you!

    @Ydinsieni: I have a 1TB Seagate Barracuda 7200RPM, 6.0Gb/s. I have used Memtest86+ (found it in the recent Maximum PC article) I ran it about 5 times (Using the USB method) and did not come up with any errors. Thank you though.

    Thank you all again for your help. So far the system freeze has been sporadic, but obviously troublesome.

  6. #6
    Join Date
    Jun 2011
    Location
    Santa Monica
    Posts
    48

    Default Re: Z68 Extreme4 Randomly Freezes

    I am also seeing freezing of my system, in two different contexts.

    My system freezes when I power it on using the onboard DVI or HDMI connectors. Just get a blinking cursor. If I then hit the reset button, it will come up. System can be restarted from Windows just fine, just happens when it is powered off. The VGA/D-Sub connector doesn't have this problem.

    I have also had a couple of freezes when "gaming" (I don't actually play games much but I use them for testing purposes). As in your case, reset had no effect, had to power down the system. In some cases, the system would power itself off after about 15 seconds.

    Maybe the thing we have in common is using the onboard graphics?

    Contacted Asrock tech support via e-mail and, while they were responsive, time-wise, they couldn't offer any suggestions other than to return the board to the reseller for a replacement. I am exactly 2 days out from the 30 day return period at Newegg and I'm hoping to get the thing returned in time. The question now is, do I try another Asrock or move on to a different manufacturer's problems.

  7. #7
    Join Date
    Jul 2011
    Location
    Italy
    Posts
    8

    Default Re: Z68 Extreme4 Randomly Freezes

    I have already reply in the topic of "BSOD" but for now my problem is similar to you
    I use onboard graphic and are about 10 days that i "test" my sistem ( 6 hour max at day), i try a cuple of test (prime95...) but not all the day and the result was:
    1 freeze during a startup of Asrock Extreme Utility 4 days ago, with no possibility to reset only power down.
    my system:
    2600k
    asrock z68 Ext4
    8(4+4) Gb Vengence Cl8 (set 1,5volt)
    ssd intel510 120gb (sata3_0) (windows 7 Ult 64bit)
    hdd wd 1Tb (sata3_1)

  8. #8
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: Z68 Extreme4 Randomly Freezes

    You need to set dram voltage according to your ram,not enough will cause freezes,as will not enough qpi/vtt voltage,if your using the igpu then again you could test one or two clicks more igpu voltage than what auto is using,then test
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  9. #9
    Join Date
    Jun 2011
    Location
    Santa Monica
    Posts
    48

    Default Re: Z68 Extreme4 Randomly Freezes

    Quote Originally Posted by wazza300 View Post
    You need to set dram voltage according to your ram,not enough will cause freezes,as will not enough qpi/vtt voltage,if your using the igpu then again you could test one or two clicks more igpu voltage than what auto is using,then test
    Don't know if it will help anyone else, but it did not solve my problem. I tried IGPU voltage at both +50 and +100 mv with no effect. DRAM voltage was 1.5V as per my RAM spec. Still have the problem with HDMI and DVI at power up. Have also had another system freeze, this time while system was basically at idle. Don't look forward to pulling the CPU and cleaning/re-applying thermal compound, I was getting such nice temps.

  10. #10
    Join Date
    Jun 2011
    Location
    Asia
    Posts
    43

    Default Re: Z68 Extreme4 Randomly Freezes

    see my post here http://forums.tweaktown.com/asrock/4...-received.html,

    try to increase the core voltage to 1.190, it fix the freezing issue for me.

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