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Thread: UEFI problem with Asrock 880G pro3




  1. #1
    Join Date
    Jul 2011
    Location
    Bulgaria
    Posts
    11

    Default UEFI problem with Asrock 880G pro3

    Hello my favorite motherboard company.Have to say that i own asrock motherboards since 2004, never crashed or had any problems with them.
    But recently i bought the Asrock 880G PRO3 , which runs great.
    The only thing that bothers me is that cannot enter the UEFI BIOS setup if my VGA cable from the monitor is plugged in the vga card ( in onboard or PCI-E video, its the same).When i press the power button, i see the text "press F11 for boot menu, press F2 to enter SETUP" and when i press setup, on my screen i see the letters "AB" in the bottom right corner of the screen, my mouse and that is it.Rest of the screen is black.The system is frozen.I cannot move my mouse or do anything with the keyboard, I can only push the reset button to reset the PC.The only way i found to enter my UEFI Setup is this :
    1.Unplug the VGA cable from the motherboard (the blue one which connects my Monitor with my graphics card, onboard or not), start the PC, press F2 rapidly for 5 seconds, plug back the VGA cable back in, and on my monitor i see the UEFI setup up and working.Other than that if i let the system boot without pressing F2, it boots normally to my windows7 desktop.
    My monitor is 17'' Dell CRT.

    Here is a list of things i have tried to solve the problem on my own:
    1.Flashing the bios to p1.30 - no effect.
    2.Testing with other monitors ( newer LCD models ) - same problem.
    3.Tweaked and tested with all possible UEFI setting related to displays( primary graphics adapter, only PCI-E plugged in or only using only onboard VGA etc...) no effect.
    4.Reseting CMOS - no effect.
    5.Cursing - no effect.
    That's about it.
    I will greatly appreciate the suport from you guys.
    Help?
    Last edited by kalin89; 07-17-2011 at 01:01 AM.

  2. #2
    Join Date
    Jul 2011
    Location
    Indonesia
    Posts
    9

    Default Re: UEFI problem with Asrock 880G pro3

    call AsRock or patiently waiting for another EUFI update. the first solution is preferable, right dude
    I'm an AMD-minded but never hate Intel

  3. #3
    Join Date
    Jul 2011
    Location
    Bulgaria
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    11

    Default Re: UEFI problem with Asrock 880G pro3

    Indeed it is.

  4. #4
    Join Date
    Aug 2011
    Location
    new haven
    Posts
    1

    Default Re: UEFI problem with Asrock 880G pro3

    I also have this motherboard and have a similar story as
    i also have had several earlier asrock motherboards and they worked
    flawleesly, but not this one. My guess is that they have released the
    UEFI bios prematurely so they have not ironed out the bugs yet..
    I also have problem booting and other issues:
    1. if i have my usb hub connected, the mb won't boot at all,
    as soon as i disconnect the power from the hub the mb boots,
    after some googling i found that the mb probably tries to boot
    from usb devices it shouldnt boot from, do u have usb hub in
    your monitor?
    2. if i have my usb ir-eye connected the mb boots but very slowly
    and i cant get into the bios, so similar to 1.
    3. i can't get eSata to work

    I just got this motherboard 1 week ago, probably i will find more issues,
    but this is it so far. But apart from these issues the motherboard runs well
    when up and running. I have emailed asrock about the issues but no response yet..

    /PJ

  5. #5
    Join Date
    Jul 2011
    Location
    Bulgaria
    Posts
    11

    Default Re: UEFI problem with Asrock 880G pro3

    Nah.My monitor is an old 17" Dell CRT.Glad to hear that i'm not the only one with this problem.Everything on the motherboard works just fine... except the BIOS when my monitor is plugged in :(.

  6. #6
    Join Date
    Mar 2011
    Location
    Taiwan
    Posts
    562

    Default Re: UEFI problem with Asrock 880G pro3

    Dear kalin89,
    Thanks for contacting ASRock via Forum.

    Sorry for the inconvenience.
    Please kindly provide your e-mail for me, I will send the BIOS to you for testing.

    Thanks for your help and support.

    Have a nice day
    ASRock TSD Emily

  7. #7
    Join Date
    Aug 2011
    Location
    Germany
    Posts
    2

    Default Re: UEFI problem with Asrock 880G pro3

    I have this motherboard too. The Uefi bios page is almost black but when I move the mouse cursor it reveals parts of the page but it still looks messed up. And when I try to click at an Icon my cursor freezes. I also have the problen that since I have the new Board the stereoscopic 3d of my Radeon Hd 6870 dosn`t work anymore. I have already reinstalled my operating system on new formatted partition. and reinstalled everything but this changed nothing. I fear that this problrm mght be caused by the 880g pro3 because with my old mainboard I never had such problems. I really would like to be able to enter the bios so that I can see if something isn`t properly configured. Mrs Emily from Arock could you please also send me a beta-bios for my board. Many thanks in advance.

  8. #8
    Join Date
    Aug 2011
    Location
    Germany
    Posts
    2

    Default Re: UEFI problem with Asrock 880G pro3

    My e-mail is heinzbutzer@web.de

  9. #9
    Join Date
    Aug 2011
    Location
    new york
    Posts
    7

    Default Re: UEFI problem with Asrock 880G pro3

    [Spam link and hidden tracking links deleted]
    Last edited by profJim; 11-11-2012 at 10:43 PM.

  10. #10
    Join Date
    Oct 2011
    Location
    Florida, USA
    Posts
    88

    Default Re: UEFI problem with Asrock 880G pro3

    Same problem.
    Can't access the BIOS with HDMI cable - I have to use VGA.
    This is with a Samsung LNS3251D HDTV as monitor.
    I sent a PM to
    ASRock TSD - Emily asking for a BETA or updated BIOS.

    Oops almost forgot this:
    ASRock 880G Pro3
    CPU - AMD Phenom II X2 555 BE Callisto (unlocked to AMD Phenom II X4 B55)
    PSU - OCZ GameXStream 600SLI
    RAM - G.SKILL 4GB (2 x 2GB) F3-10666CL9D-4GBNQ
    HDDs - 1-Seagate 250GB ST3250820AS, 4-Samsung 2TB SAMSUNG HD204UI
    OS - Windows 7 Ultimate (64)

    Bill
    Last edited by electric bill; 10-04-2011 at 03:30 AM.

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