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Thread: Sleep issues with Z68 Extreme 4?




  1. #1
    Join Date
    Jul 2011
    Location
    Singapore
    Posts
    23

    Default Sleep issues with Z68 Extreme 4?

    I notice that whenever I put my computer to sleep for long periods of time (say >1h), it doesn't wake up.

    For short periods of time, say if I go to dinner and then come back like 20mins later, I am able to wake the computer up.

    However, if I'm gone the entire day and come back in the evening, I realise that when I turn the computer back on, my fans will spin and all, but my display, keyboard and mouse won't wake up.

    I am running UEFI 1.5, with a Razer DB mouse and Microsoft keyboard. GFX card is a Sapphire 5850 and CPU i5-2400.

    Any idea what could be wrong?

  2. #2
    Join Date
    Mar 2011
    Location
    Taiwan
    Posts
    562

    Default Re: Sleep issues with Z68 Extreme 4?

    Dear trenzterra,

    Could you tell me the settings which you adjust in the BIOS?

    Thanks for your help!

    Have a nice day
    ASRock TSD Emily

  3. #3
    Join Date
    Jul 2011
    Location
    Singapore
    Posts
    23

    Default Re: Sleep issues with Z68 Extreme 4?

    I enabled RAID mode, set my CPU multiplier to 38x (the maximum for i5-2400) and long-term TDP limit to 118W, and Deep Sx to Enabled in S5. Everything else is at stock settings.

  4. #4
    Join Date
    Mar 2011
    Location
    Taiwan
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    562

    Default Re: Sleep issues with Z68 Extreme 4?

    Dear trenzterra,

    Could you provide detail model name of your memory for me?

    Thanks for your help!

    Have a nice day
    ASRock TSD Emily

  5. #5
    Join Date
    Jul 2011
    Location
    Singapore
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    Default Re: Sleep issues with Z68 Extreme 4?



    This is what I get with CPU-Z's SPD tab.

  6. #6
    Join Date
    Mar 2011
    Location
    Taiwan
    Posts
    562

    Default Re: Sleep issues with Z68 Extreme 4?

    Dear trenzterra,
    Thanks for your information.

    Could you help to find the detail model name from the sticker on the memory?
    Example: Kingston KHX1600C9D3K2/4GX

    Thanks for your help!

    Have a nice day
    ASRock TSD Emily

  7. #7
    Join Date
    Jul 2011
    Location
    Singapore
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    Default Re: Sleep issues with Z68 Extreme 4?

    Kvr1333d3n9/4g

  8. #8
    Join Date
    Mar 2011
    Location
    Taiwan
    Posts
    562

    Default Re: Sleep issues with Z68 Extreme 4?

    Dear trenzterra,

    Please kindly update BIOS P1.60 from below link to check whether the symptom still occur.
    Link: ASRock > Products > Motherboard > Z68 Extreme4 > Download

    Thanks!

    Have a nice day
    ASRock TSD Emily

  9. #9
    Join Date
    Mar 2011
    Location
    Taiwan
    Posts
    562

    Default Re: Sleep issues with Z68 Extreme 4?

    Dear trenzterra,

    We did the test with the settings which you provide and test overnight, but we cannot see the symptom.
    Below is our test configuration:
    MB: Z68 Extreme4
    CPU: i5-2400
    VGA card: HD5850
    Memory: Kingston DDR3 KHX1600C9D3K2/4GX x2 (ValueRAM)
    OS: Windows 7 64bit
    BIOS: P1.60

    Please kindly refer to below suggestions for testing.
    1. Load BIOS default settings to check whether the symptom still occur.
    2. Only install a stick memory to try.
    3. If possible, please kindly change other memory to check whether the symptom still occur.

    Thanks!

    Have a nice day
    ASRock TSD Emily

  10. #10
    Join Date
    Jul 2011
    Location
    Seattle
    Posts
    2

    Default Re: Sleep issues with Z68 Extreme 4?

    Did the bios update fix the problem ? I had similar problems with a couple Asus boards and was told they needed a microcode update from Intel to fix it. That was a couple months ago 'tho.

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