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Thread: ASRock CoreHT DVD-RW issue




  1. #1
    Join Date
    Oct 2011
    Location
    Italy
    Posts
    2

    Default ASRock CoreHT DVD-RW issue

    Hi,

    I've bought the new ASRock CoreHT mini PC (DVD-RW edition) and there is a serious issue with the DVD drive: the DVD starts to spin also when the tray is open.

    Here you can see a video of the malfunction: ASRock CoreHT DVD-RW malfunction - YouTube

    I sent an e-mail to the ASRock Technical Support about this issue but I didn't receive any reply.

    What can I do?

    Thank you.

  2. #2
    Join Date
    Oct 2011
    Location
    Italy
    Posts
    2

    Default Re: ASRock CoreHT DVD-RW issue

    ASRock?

  3. #3
    Join Date
    Mar 2011
    Location
    Taiwan
    Posts
    562

    Default Re: ASRock CoreHT DVD-RW issue

    Dear manuelc,

    We did the test, but we cannot see the symptom.
    The ODD can work normally.

    Please kindly contact your local dealer to check your ODD.

    Thanks!

    Have a nice day
    ASRock TSD
    Emily

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