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Thread: Extreme7gen4 sound problem




  1. #1
    Join Date
    Dec 2008
    Location
    UK
    Posts
    97

    Default Extreme7gen4 sound problem

    Hi

    I am at my wits end on this. I am seriuosly regretting ever buying an Asrock motherboard. They look nice but dont work.

    I exchanged my extreme4gen3 for this board due to problems with performance speeds on my revo drive

    The revo is now working at full speed but now i have a problem with the sound.

    The only sound option is digital and in sound manager the back sound connectors are greyed out....in sound options it says that no sound device is detected. I have tried 3 sets of headphones and desktop speakers but nothing works.

    Things I have tried so far are
    1. installed windows7 8 times since yesterday at 1pm.Tried professional and premium but get same results.
    2. installed on a normal sata drive but get same issue.
    3. Tried 3 lots of realtec drivers. still same result.
    4. reseated all components including cpu...no change
    5. tried using onboard graphics and removed graphics cards. no change
    6. moved memory sticks to 2 and 4 as opposed to being in 1 and 3. no change
    7. Flashed bios to 1.3 no change
    8. flashed back to 1.2 no change. now back on stock bios.


    no matter what I do I can not get the sound to work.

    anyone have any ideas what is causing this...or is the sound on the board broken.....I will have to return this tomorrow unless someone knows what to do.

    thx
    Griff


    I7 5280k @ 4.2
    ASUS X99-Deluxe II
    CRYORIG A80 AIO
    GTX 1070 Amp Extreme
    Samsung Evo polaris 250gb
    16Gb Avexir core red series
    Evga P2 750 wt
    Phantec Evolv Tg.

  2. #2
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: Extreme7gen4 sound problem

    Did you make sure that onboard audio and/azalia codec if you have it is enabled in the BIOS? When installing realtek drivers install them as admin and make sure all your speakers are plugged into the rear ports centre/bass surround ect before you install the drivers
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  3. #3
    Join Date
    Dec 2008
    Location
    UK
    Posts
    97

    Default Re: Extreme7gen4 sound problem

    Hi Wazza

    yes i did install as admin and it is enabled in bios.
    Griff


    I7 5280k @ 4.2
    ASUS X99-Deluxe II
    CRYORIG A80 AIO
    GTX 1070 Amp Extreme
    Samsung Evo polaris 250gb
    16Gb Avexir core red series
    Evga P2 750 wt
    Phantec Evolv Tg.

  4. #4
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: Extreme7gen4 sound problem

    no sound from the front panel headphones either?
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  5. #5
    Join Date
    Dec 2008
    Location
    UK
    Posts
    97

    Default Re: Extreme7gen4 sound problem

    no sound from front either
    Griff


    I7 5280k @ 4.2
    ASUS X99-Deluxe II
    CRYORIG A80 AIO
    GTX 1070 Amp Extreme
    Samsung Evo polaris 250gb
    16Gb Avexir core red series
    Evga P2 750 wt
    Phantec Evolv Tg.

  6. #6
    Join Date
    Dec 2008
    Location
    UK
    Posts
    97

    Default Re: Extreme7gen4 sound problem

    http://forums.overclockers.co.uk/sho...php?t=18332724

    here is a link to another forum....I have been working with a guy all afternoon trying to sort it out....have a read ...you may see something we havnt tried yet

    thx
    Griff


    I7 5280k @ 4.2
    ASUS X99-Deluxe II
    CRYORIG A80 AIO
    GTX 1070 Amp Extreme
    Samsung Evo polaris 250gb
    16Gb Avexir core red series
    Evga P2 750 wt
    Phantec Evolv Tg.

  7. #7
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: Extreme7gen4 sound problem

    you could try removing mb battery for 30mins or overnight just to fully clear the cmos,then once back in load optimized defaults in the bios,see if you get sound then,if not try reflashing your current bios but just before you flash untick the "keep dmi pool data" box then flash bios and load optimized defaults and see if you get sound
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  8. #8
    Join Date
    Dec 2008
    Location
    UK
    Posts
    97

    Default Re: Extreme7gen4 sound problem

    will give it a go
    Griff


    I7 5280k @ 4.2
    ASUS X99-Deluxe II
    CRYORIG A80 AIO
    GTX 1070 Amp Extreme
    Samsung Evo polaris 250gb
    16Gb Avexir core red series
    Evga P2 750 wt
    Phantec Evolv Tg.

  9. #9
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: Extreme7gen4 sound problem

    ok i read that thread and it lookslike your getting sound but its not enabled,i dont use realtek drivers i use the bog standard microsoft ones that win7 installs but see this pic

    Uploaded with ImageShack.us in the top right corner advanced settings disable front panel jack detection then it should let you use and map each port as you plug the rear speakers in

    and see the speaker bar in default playback devices? if you play asong in windows media player it should dance up and down whether your getting sound or not,then its a matter of setting the right options in realtek settings

    oh and untick the rear and front panel sound simultanous in realtek
    Last edited by wazza300; 10-24-2011 at 12:50 AM.
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  10. #10
    Join Date
    Dec 2008
    Location
    UK
    Posts
    97

    Default Re: Extreme7gen4 sound problem

    where abouts is this option "keep dmi pool data"...caant see it when using flash
    Griff


    I7 5280k @ 4.2
    ASUS X99-Deluxe II
    CRYORIG A80 AIO
    GTX 1070 Amp Extreme
    Samsung Evo polaris 250gb
    16Gb Avexir core red series
    Evga P2 750 wt
    Phantec Evolv Tg.

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