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Thread: Windows Update Error 8024402F




  1. #31
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
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    Default Re: Windows Update Error 8024402F

    It's great to hear that an updated driver download fixed the problem.
    You have a connection to ASRock tech support, just send a private message to ASRock TSD - Emily and tell her about your solution.
    Be sure to include a link to this thread and tell her the solution is in posts #28 and #29.
    In the Gigabyte forum, we always recommend that people should download the most recent drivers available from companies like Realtek, Intel, etc.
    It's impossible for motherboard manufacturers to test for compatibility with every piece of hardware, old and/or new.

    Nice work!!
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  2. #32
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Windows Update Error 8024402F

    Nice to hear you got this sorted out!! And sorry I didn't link you directly to Realtek drivers previously, I should have!

  3. #33
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    Default Re: Windows Update Error 8024402F

    As it turns out, I had a defective motherboard all along. I put a perfectly working SATA 2.0 hard drive in one of my SATA 3.0 sockets, and I got a disk read error upon reboot, and the machine would go no further in the reboot process. It is also why my other SATA 3.0 sockets wouldn't recognize my Mediasonic 4-bay external enclosure with an eSATA cable plugged into an eSATA port that has an eSATA-to-SATA cable connected to the SATA 3.0 socket. I became aware of this problem not too long after the LAN driver problem was solved.

    It may also explain why, upon every Windows Update, the download and installation process freezes just before installation, at the point where "Creating a restore point..." is displayed, for exactly 10 or 20 minutes before the first update is installed (10 minutes to attempt a system restore, for which no restore points are ever created, and another 10 minutes to install the first program on the update queue). The same thing happens when I install a new program or update an old program from a CD/DVD, USB flash drive or typical Web download.

    The same problem that causes installation of any program to freeze for 10 or 20 minutes before installation commences, also causes my Windows Backup to freeze at 7% permanently. I have to reboot to get rid of the little clock under the white flag on the lower right-hand side. On top of that, I cannot perform a System Restore unless I go to Safe Mode. This problem started popping up in April.

    This probably explains why some LAN drivers worked with my board, while others didn't. One that failed was the one on the driver DVD that came with my board.

    I'm having the board replaced (I made sure I put insurance on it when I bought it), and as a precaution I'm getting a new computer case, and I'm likely to get bigger drives even though the drives I have work perfectly.
    Last edited by CookyMonzta; 07-12-2012 at 02:56 PM.

  4. #34

    Default Re: Windows Update Error 8024402F

    How was it you determined the motherboard was bad?

    If you care to troubleshoot try to remove all drives from your system but your boot drive and see if it works?

    If it works, try to plug one other drive in at a time and see what happens.

    Luck
    -=Mark=-

    also, when adding a new drive it can cause the hard drive boot order to change and tell it to boot off the new disk, thus refusing to boot.

    eSATA drives should be on the 5th or 6th SATA port. They are typically designed for optical drives/external drives.
    Last edited by MarkJohnson; 07-12-2012 at 03:22 PM.
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  5. #35
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    Default Re: Windows Update Error 8024402F

    I tried that, with Windows XP on a SATA 2.0 drive in a SATA 3.0 socket. I got a disk read error (would not boot Windows). If I'm not mistaken, SATA 3.0 sockets are backward-compatible with any SATA hard drive. Unfortunately with my current motherboard, no operating system will boot from a SATA 3.0 socket unless it's on a SATA 3.0 drive.

    I was about to try Windows 7 installed on a SATA 2.0 drive, but after plugging it in the SATA 3.0 socket, my machine didn't post and no longer will.

    As I said, I had insurance on this board, and I will replace it. I'm also getting a different (and slightly more spacious) case and new hard drives even though the hard drives I have now were in excellent working condition. CPU fan and heatsink? Takes up too much space. Time for a liquid CPU cooler.
    Last edited by CookyMonzta; 07-13-2012 at 12:18 PM.

  6. #36

    Default Re: Windows Update Error 8024402F

    Quote Originally Posted by CookyMonzta View Post
    I tried that, with Windows XP on a SATA 2.0 drive in a SATA 3.0 socket. I got a disk read error (would not boot Windows). If I'm not mistaken, SATA 3.0 sockets are backward-compatible with any SATA hard drive. Unfortunately with my current motherboard, no operating system will boot from a SATA 3.0 socket unless it's on a SATA 3.0 drive.
    Did the SATA 2 drive install with the SATA 2 port?

    I was about to try Windows 7 installed on a SATA 2.0 drive, but after plugging it in the SATA 3.0 socket, my machine didn't post and no longer will.
    It sounds like you have some major issues if plugging in your SATA 2 drive into a SATA 3 port killed your system.

    Can you put your whole system rig into your signature so we can get a better picture of what you have. You sound like maybe you have power issues or maybe memory issues. This post is getting way too big to sift through to figure out your components.

    As I said, I had insurance on this board, and I will replace it. I'm also getting a different (and slightly more spacious) case and new hard drives even though the hard drives I have now were in excellent working condition. CPU fan and heatsink? Takes up too much space. Time for a liquid CPU cooler.
    I like liquid cooling too. It is much more quiet and dissipates cooler air and keep case temps down as well.
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  7. #37
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    Default Re: Windows Update Error 8024402F

    Too late for that. I've already started taking my machine apart. The hard drives and case I can sell, because they still work, and I will test (and erase) my hard drives one last time with my laptop before I swap them. The motherboard is going back to ASRock, and even if they send me a replacement, I will be tempted to get a different board.
    Last edited by CookyMonzta; 07-13-2012 at 02:13 PM.

  8. #38

    Default Re: Windows Update Error 8024402F

    If it's not too late, you can still test it out of the machine, which is a good idea to make sure there isn't a short somewhere.

    If not, I wish you luck, but don't be surprised if problems continue. You really should properly diagnose an issue before throwing money at a problem or you could end up putting a lot of unneeded money into a problem than is needed.

    In fact I'd suggest to just buy a Dell, Gateway, HP, etc. or something that will be guaranteed, rather than build your own as it will be less hassles when things go wrong.

    Good luck whatever you decide.
    -=Mark=-
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  9. #39
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    Default Re: Windows Update Error 8024402F

    I tried the name-brand option twice, long ago (when Pentium 3s and Celerons were still top-of-the-line), and it didn't work out. You get even far less of a choice as to how you want to customize the machine, because the machine is tied to the system restore CD/DVD, and vice versa, and the disc, and even some of the parts inside, are always proprietary.

    For me, it was either build it or try a custom PC site, like iBuyPower or CyberPower. I wasn't ready to commit to either of those, because I didn't exactly like the combinations they had at the time. When in doubt, and the temptation to upgrade is extremely high, better to go with the overhaul, especially if self-diagnosis runs into a dead end, and the price for having a system diagnosed has the potential to match or surpass the price (and/or replacement) of any hardware/software suspected of being at fault.
    Last edited by CookyMonzta; 07-19-2012 at 05:19 AM.

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