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Thread: Possible Motherboard Issue




  1. #1
    Join Date
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    Melbourne, Victoria, Australia, Australia
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    Default Possible Motherboard Issue

    Having an issue with my computer detecting the Graphics Card (GTX560) originally thought it was a power supply issue, and recieved a new one through warranty, but still having the same issue now. I have tried the GTX560 in another person's computer and it was detected and worked, and have tried an older card (nVidia 8600GT) in my computer and it worked. Someone referred me to here saying that i could possibly need a custom bios update from ASRock, so thought i would give it a shot. As for drivers, I am using the standard which came with the motherboard (IIZ68-14 version 1.4)
    Have also already set in BIOS settings the default graphics to PCI-E, and tried clearing CMOS all to no avail.

    CPU: Intel Core i5 2500K
    MOBO: AsRock Z68-Extreme3-Gen3
    RAM: G.Skill Ripjaws F3-12800CL9D-8GBRL 8GB (2x4GB) DDR3
    GPU: Gigabyte GeForce GTX 560 1GB Super Overclock
    HDD: Seagate Barracuda 500GB ST500DM002
    PSU: Antec VP550P 550W Power Supply
    CASE: Thermaltake VM600M1W2Z Dokker Mid Tower Chassis

    Thanks

  2. #2
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    Default Re: Possible Motherboard Issue

    Before anyone asks, all power is plugged in, and it is seated in PCI-E slot correctly, and I have tried the card in the other PCI-E slot.

  3. #3
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    Default Re: Possible Motherboard Issue

    no one has any idea at all? anyone else having the same problem? starting to wish i never got a ASRock motherboard.

  4. #4
    boondocks's Avatar
    boondocks is offline Senior Member
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    Default Re: Possible Motherboard Issue

    I have zero experience with those graphic cards, but are there any newer drivers available for the card? I wouldn't depend on the mobo drivers disk being up to date, even if it's the same vendor.
    Maximus 8 Hero/6700K @ 4.8/4x4GB LPX @ 3200 15-17-17-36 CR1
    Case Labs SM8 w/dual pedestals / Custom water w/ acrylic pipe / Light box
    PowerColor 390Xw/EK block / Samsung 840 Pro 256GBx2 RAID 0 / 128GBx1 SSD's | 3 HDD's / DVD burner
    Dual Aquaero 5 Pro controllers for pumps & fans / FC9 for led's only 2xD5 pwm w/Bitspower tops - MCP35x2 - 3x480 rads/1x240 rad/AP15 fans / EK supremcy
    Seasonic Platinum 1000w custom fabbed/sleeved psu wiring by me

    Wifes: Z77X-UD5H / 3770K w/c with Raystorm copper block & 2 Rads/ Kingston HyperX RAM / Switch 810 case/ PowerColor AX7950 w/EK block
    HTPC: Z68 Pro3 M / 2105

    SOLD:Z97X-UD5H /4790K/F11b mod BIOS/4.8@1.38 4x4GB Kingston Genesis KHX24C11X3K4 2400 RAM 11-13-13-30
    SOLD:Z87X-UD5H /4770K


  5. #5
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    Default Re: Possible Motherboard Issue

    Quote Originally Posted by boondocks View Post
    I have zero experience with those graphic cards, but are there any newer drivers available for the card? I wouldn't depend on the mobo drivers disk being up to date, even if it's the same vendor.
    I'm unable to install any drivers at all for the graphics card, as it cannot detect it being in my computer

  6. #6
    boondocks's Avatar
    boondocks is offline Senior Member
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    Default Re: Possible Motherboard Issue

    Oh. That sucks. Well, go ahead and go to the Asrock site and email them. I heard from them today by phone and they were able to help me. Just be prepared to wait a bit.
    Maximus 8 Hero/6700K @ 4.8/4x4GB LPX @ 3200 15-17-17-36 CR1
    Case Labs SM8 w/dual pedestals / Custom water w/ acrylic pipe / Light box
    PowerColor 390Xw/EK block / Samsung 840 Pro 256GBx2 RAID 0 / 128GBx1 SSD's | 3 HDD's / DVD burner
    Dual Aquaero 5 Pro controllers for pumps & fans / FC9 for led's only 2xD5 pwm w/Bitspower tops - MCP35x2 - 3x480 rads/1x240 rad/AP15 fans / EK supremcy
    Seasonic Platinum 1000w custom fabbed/sleeved psu wiring by me

    Wifes: Z77X-UD5H / 3770K w/c with Raystorm copper block & 2 Rads/ Kingston HyperX RAM / Switch 810 case/ PowerColor AX7950 w/EK block
    HTPC: Z68 Pro3 M / 2105

    SOLD:Z97X-UD5H /4790K/F11b mod BIOS/4.8@1.38 4x4GB Kingston Genesis KHX24C11X3K4 2400 RAM 11-13-13-30
    SOLD:Z87X-UD5H /4770K


  7. #7
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    Default Re: Possible Motherboard Issue

    Yeah i sent them an e-mail 2 days ago, still no reply yet, how long did it take for you?

  8. #8
    boondocks's Avatar
    boondocks is offline Senior Member
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    Default Re: Possible Motherboard Issue

    About a week. Said they were "very very busy".
    Maximus 8 Hero/6700K @ 4.8/4x4GB LPX @ 3200 15-17-17-36 CR1
    Case Labs SM8 w/dual pedestals / Custom water w/ acrylic pipe / Light box
    PowerColor 390Xw/EK block / Samsung 840 Pro 256GBx2 RAID 0 / 128GBx1 SSD's | 3 HDD's / DVD burner
    Dual Aquaero 5 Pro controllers for pumps & fans / FC9 for led's only 2xD5 pwm w/Bitspower tops - MCP35x2 - 3x480 rads/1x240 rad/AP15 fans / EK supremcy
    Seasonic Platinum 1000w custom fabbed/sleeved psu wiring by me

    Wifes: Z77X-UD5H / 3770K w/c with Raystorm copper block & 2 Rads/ Kingston HyperX RAM / Switch 810 case/ PowerColor AX7950 w/EK block
    HTPC: Z68 Pro3 M / 2105

    SOLD:Z97X-UD5H /4790K/F11b mod BIOS/4.8@1.38 4x4GB Kingston Genesis KHX24C11X3K4 2400 RAM 11-13-13-30
    SOLD:Z87X-UD5H /4770K


  9. #9
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    Default Re: Possible Motherboard Issue

    do ASRock actually care about this issue that a lot of people seem to be experiencing? now been a week since contacting their technical support and posting this, and i still haven't heard back from a single person about it....

  10. #10
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    Skovde, Sweden
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    Default Re: Possible Motherboard Issue

    I think Iīm having the same trubble as you, but a diffrend gfx and not sli/crossfire
    Se my thread...

    I havenīt got any solution either, do you think a solution is on itīs way or do you think itīs time to contact the store to try to get them to rebuy this motherboard?

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