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Thread: No Audio from Z68 Extreme4 Gen3




  1. #1
    Join Date
    Oct 2011
    Location
    Baltimore, MD
    Posts
    7

    Default No Audio from Z68 Extreme4 Gen3

    Gone insane rebuilding OS (Win7) using new BIOS (1.15 atm - soon to be 1.20) and installing RealTek drivers - removing them and playing with internal graphics drivers. No joy. Yes the speakers work. Yes I use the Audio panel to change volume. Removed the headsets and keyboard (G510 has speakers out). But the Z68 failed to see any attached speakers! Any ideas? OR RMA? OR buy an audio board - OR (sigh tending to this one) use the G510 Audio out.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ASRock Z68 Extreme4 Gen3 Socket 1155 BIOS 1.20
    Intel Core I5-2500K 3.3 GHz
    CoolerMaster V6 CPU Cooler
    Corsair Memory (2x2GB) DDR3 1333
    ASUS GTX 560ti 448 Cores PCIe
    ASUS VH262H 23 inch monitor DVI hookup
    Dell 19 inch monitor DVI hookup
    WD Raptro SATA 1TB HD
    LG SATA Blue Ray/DVD writer
    Logitech G510 Keyboard
    Logitech G7 Wireless Mouse
    Logitech G35 USB Headset
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  2. #2
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: No Audio from Z68 Extreme4 Gen3

    try disabling front panel jack detection in realtek audio settings,the small yellow folder or set to ac97,should give you sound through headphones/front panel then
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  3. #3
    Join Date
    Oct 2011
    Location
    Baltimore, MD
    Posts
    7

    Default Re: No Audio from Z68 Extreme4 Gen3

    Tried disabling the detection - still no audio. More interesting is the back speakers ports do not work at all.

    RealTek drivers 2.6.2
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ASRock Z68 Extreme4 Gen3 Socket 1155 BIOS 1.20
    Intel Core I5-2500K 3.3 GHz
    CoolerMaster V6 CPU Cooler
    Corsair Memory (2x2GB) DDR3 1333
    ASUS GTX 560ti 448 Cores PCIe
    ASUS VH262H 23 inch monitor DVI hookup
    Dell 19 inch monitor DVI hookup
    WD Raptro SATA 1TB HD
    LG SATA Blue Ray/DVD writer
    Logitech G510 Keyboard
    Logitech G7 Wireless Mouse
    Logitech G35 USB Headset
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  4. #4
    Join Date
    Oct 2011
    Location
    U.S.
    Posts
    166

    Default Re: No Audio from Z68 Extreme4 Gen3

    Is it possible your HDAudio cable from your case to the board is bad?
    ASRock™ Z68 Extreme7 Gen3 LGA 1155 Intel Z68 Intel™ Core i7-2600K LGA1155 Corsair™ Hydro Series H100 Extreme Performance Liquid CPU Cooler (CWCH100)
    G.SKILL™ Ripjaws X Series 16GB DDR3 2133 Model F3-17000CL11Q-16GBXL (2) ASUS™ ENGTX560 TI DCII TOP/2DI/1GD5 GeForce GTX 560 Ti in SLi
    OS Drive: Mushkin™ Chronos Deluxe 120 GB SATA 6.0 Gb/s SSD(MKNSSDCR120GB-DX) Storage: 2-Western Digital™ WD2002FAEX 2TB SATA III 7200 RPM 64 MB Cache Hard Drives
    Optical: HP™ Multiformat DVD Writer SATA Model 1260i Plextor™ Blu-ray writer PX-LB950SA Viewsonic™ V3D245 3D LED display @120hz
    PC Power and Cooling™ Silencer Mk II 950W Inwin™ DRAGON RIDER case APC™ BR1500LCD UPS 1500VA w/AVR Win7™ Ultimate 64

  5. #5
    Join Date
    Oct 2011
    Location
    Baltimore, MD
    Posts
    7

    Default Re: No Audio from Z68 Extreme4 Gen3

    Worried about the case front panel connectors. Have removed them and I still hear nothing (or see anything) from the back connectors?!
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ASRock Z68 Extreme4 Gen3 Socket 1155 BIOS 1.20
    Intel Core I5-2500K 3.3 GHz
    CoolerMaster V6 CPU Cooler
    Corsair Memory (2x2GB) DDR3 1333
    ASUS GTX 560ti 448 Cores PCIe
    ASUS VH262H 23 inch monitor DVI hookup
    Dell 19 inch monitor DVI hookup
    WD Raptro SATA 1TB HD
    LG SATA Blue Ray/DVD writer
    Logitech G510 Keyboard
    Logitech G7 Wireless Mouse
    Logitech G35 USB Headset
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  6. #6
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: No Audio from Z68 Extreme4 Gen3

    uninstall realtek drivers

    plug all your rear speaker jacks into the mb,plug your front panel header block into the mb,if you have hdaudio block connect that if you have ac97 block only then connect that,then in bios set onboard sound to ac97 if you only have that for front panel audio,or hdaudio if your case has that connector

    boot into windows and let win7 install the microsoft audio drivers and see if you get any sound,if you do at the rear but not at the front,pop back in bios and switch onboard from whatever it was set to either hd or ac97 and save/exit,then see if you get sound from the front
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  7. #7
    Join Date
    Mar 2011
    Location
    Taiwan
    Posts
    562

    Default Re: No Audio from Z68 Extreme4 Gen3

    Dear Cptunreal,

    Please kindly refer to below suggestions for testing.
    1. Please check that is there any “?” or “!” in the Windows device manager first.
    If yes, please download the audio driver from below link and install it to try.
    Link: ASRock > Products > Motherboard Series Extreme4 Gen3&o=All
    2. Load BIOS default and make sure the [Onboard audio] is enabled in the BIOS.
    3. Un-plug the headset and re-plug the headset to check whether the symptom still occur.
    4. If possible, please kindly change another headphone or speaker to try.

    Thanks for your help!

    Have a nice day
    ASRock TSD
    Emily

  8. #8
    Join Date
    Oct 2011
    Location
    Baltimore, MD
    Posts
    7

    Default Re: No Audio from Z68 Extreme4 Gen3

    1) Device manager has no ! or ? - i.e. it sees all my devices
    2) BIOS is now 1.20 - seems to work fine - OnBoard Audio is where exactly? AND would I be unable to see the High Def Audio device if it was disabled? And I do see it?
    3) Symptom persists when I have completed removed the headset and the keyboard (G510 from Logitech have an audio out 8mm) And used no headset (USB or 8mm). I have had speakers plugged into BOTH the front and back jacks. (Checked the speakers out on other audio systems - they are fine)
    4) I have used 2 different sets of speakers and the built in speakers on my ASUS VH242H monitor. No joy...

    Still HELP?!
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ASRock Z68 Extreme4 Gen3 Socket 1155 BIOS 1.20
    Intel Core I5-2500K 3.3 GHz
    CoolerMaster V6 CPU Cooler
    Corsair Memory (2x2GB) DDR3 1333
    ASUS GTX 560ti 448 Cores PCIe
    ASUS VH262H 23 inch monitor DVI hookup
    Dell 19 inch monitor DVI hookup
    WD Raptro SATA 1TB HD
    LG SATA Blue Ray/DVD writer
    Logitech G510 Keyboard
    Logitech G7 Wireless Mouse
    Logitech G35 USB Headset
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  9. #9
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: No Audio from Z68 Extreme4 Gen3

    onboard audio should be in the bios,it should let you enable/disable it and set to hd audio or ac97
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

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