Please report all spam threads, posts and suspicious members. We receive spam notifications and will take immediate action!
Results 1 to 3 of 3

Thread: H67M-ITX / DC power supply incompatibility




  1. #1
    Join Date
    May 2012
    Location
    New Hampshire
    Posts
    2

    Default H67M-ITX / DC power supply incompatibility

    If ASRock support still monitors these forums, I have an interesting problem I've isolated with four different H67M-ITX motherboards.

    I've had four people, including myself, report an incompatibility between a specific 120W 12V DC internal power supply board and the ASRock H67M-ITX. All four H67M-ITX were able to be powered with a different PSU and all 4 DC power boards were able to power other motherboards, including the ASRock Z68 ITX motherboard. I've been putting together PCs for a long time and I've never run into such a specific motherboard / power supply incompatibility.

    The symptom is that the motherboard stays on for about 1 second and then powers right back off. Using a different DC power board, same rating (12V 120W) and it works no problem. The same power board has no problem with several other ITX motherboards, including as I said before the ASRock Z68 ITX motherboard. CPU doesn't seem to matter -- it's reproducible with i3-2100, i3-2105, G620 and G530.

    I'd be willing to supply ASRock with the DC power supply for testing if interested. The manufacturer of the power supply is willing to test but they cannot get a ASRock H67M-ITX where they are located.
    Last edited by Dougie Fresh; 05-09-2012 at 12:21 PM.

  2. #2
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
    Join Date
    Dec 2008
    Location
    Tacoma, WA. [USA]
    Posts
    7,811

    Thumbs up Re: H67M-ITX / DC power supply incompatibility

    Send a Private Message to ASRock TSD - Emily and include a link to this thread.
    You can also fill out an online tech support form at ASRock > Support Request Form.

    A similar problem happened with one of the major quality psu manufacturers several years ago with an incompatibility with some (Gigabyte?) X58 motherboards. Once the problem was confirmed, a fix was make to the psu and there were no further issues.

    It might save owners some grief if you state the power supply's brand and model number, where you say that "there appears to be an incompatibility with the nnnnn model made by xxxxxx."

    The squeaky wheel gets the grease!!
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  3. #3
    Join Date
    Jan 2013
    Location
    porto
    Posts
    1

    Default Re: H67M-ITX / DC power supply incompatibility

    The power supply and motherboards often have issues; I have faced this problem three times. It is strange but some power supplies donít have enough measure to stop the noise voltage signal from coming through the output as well which renders it useless with relatively more sensitive motherboards.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •