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Thread: ASRock N68C-S UCC RAM problems




  1. #1
    Join Date
    Jun 2012
    Location
    South Benfleet, United Kingdom
    Posts
    2

    Default ASRock N68C-S UCC RAM problems

    I wonder if any of you clever pc wizards can help me?......I am having trouble with my 'memory'.....now what was I saying?

    I currently have an ASRock N68C-S UCC working pc but wanted to up the RAM from 4GB to 8GB. I read through all the specs and tech stuff and purchased 2 x Kingston 4GB sticks to upgrade with. (the part number of the Kingston RAM is off the RAM upgrade compatibly chart off their website, so I am sure I have the correct modules).
    When I exchanged the modules over, I removed the power plug from the socket & touched the casing 1st, prior to touching and changing anything over. When I tried to re-boot after putting the new 2 x 4GB modules in, the pc would not boot at all. I have since repeated the procedure and put my original modules back in and all works fine as before. I followed the procedure again and tried one new module into slot 1 1st and tried to re-boot= nothing. repeating procedure again I tried the same module in slot 2=nothing again. I repeated all of this for the 2nd module=nothing at all. I put my original modules back in and am running off them now.
    The replacement Kingston modules are the correct spec and part number off the compatibly list and I am not trying to put them into the DDR3 slots either.

    Any ideas what I may be doing wrong or anything in addition I should be trying?

    I hope someone can point me in the right direction....or tell me to stop being a doofuss and do the 'obvious thing' staring me in the face!
    : )

    regards and thanks for looking

    Dal


    (Please see Sandra report below for my current pc specs)


    Processor
    Model : AMD Athlon(tm) II X4 635 Processor
    Speed : 3GHz
    Cores per Processor : 4 Unit(s)
    Threads per Core : 1 Unit(s)
    Type : Quad-Core
    Integrated Data Cache : 4x 64kB, Synchronous, Write-Back, 2-way, Exclusive, 64 byte line size
    L2 On-board Cache : 4x 512kB, ECC, Synchronous, Write-Back, 16-way, Exclusive, 64 byte line size

    Computer
    Mainboard : ASRock N68C-S UCC
    BIOS : AMI P1.00 03/04/2010
    Bus(es) : X-Bus PCI PCIe IMB USB i2c/SMBus
    Multi-Processor (MP) Support : No
    Multi-Processor Advanced PIC (APIC) : Yes
    Total Memory : 3.5GB DIMM DDR2

    Chipset
    Model : AMD F10h Athlon 64/Opteron/Sempron HT Hub
    Front Side Bus Speed : 2x 1GHz (2GHz)
    Total Memory : 4GB DIMM DDR2
    Channels : 2
    Memory Bus Speed : 2x 268MHz (536MHz)

    Memory Module(s)
    Memory Module : Corsair CM2X2048-6400C5 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3)
    Memory Module : Corsair CM2X2048-6400C5 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3)

    Video System
    Video Adapter : ATI Radeon HD 4300/4500 Series (SM4.1 600MHz, 512MB DDR3 2x400MHz, PCIe 2.00 x16)

    Graphics Processor

    Storage Devices
    Seagate ST3250318AS (250GB, SATA300, 3.5", 7200rpm, NCQ, 8MB Cache) : 233GB (C:)
    MAXTOR STM3250820AS (250GB, SATA300, 3.5", NCQ, 8MB Cache) : 233GB (E:)
    BUFFALO External HDD 500.1GB (USB) : 466GB (G:)
    TSSTcorpCD-R/RW TS-H292A (ATA33, CD-RW, 2MB Cache) : N/A (D:)
    _NEC DVD_RW ND-3500AG (ATA33, DVD+-RW, CD-RW, 2MB Cache) : N/A (F:)

    Logical Storage Devices
    System Reserved : 100MB (NTFS)
    Sata Drive (E:) : 233GB (NTFS) @ MAXTOR STM3250820AS (250GB, SATA300, 3.5", NCQ, 8MB Cache)
    XT HD (G:) : 466GB (NTFS) @ BUFFALO External HDD 500.1GB (USB)
    Hard Disk (C:) : 233GB (NTFS) @ Seagate ST3250318AS (250GB, SATA300, 3.5", 7200rpm, NCQ, 8MB Cache)
    Optical Drive (D:) : N/A @ TSSTcorpCD-R/RW TS-H292A (ATA33, CD-RW, 2MB Cache)
    Optical Drive (F:) : N/A @ _NEC DVD_RW ND-3500AG (ATA33, DVD+-RW, CD-RW, 2MB Cache)

    Peripherals
    LPC Hub Controller 1 : ASRock MCP61 LPC Bridge
    LPC Legacy Controller 1 : T0 B0-73
    Audio Device : ASRock MCP61 High Definition Audio
    Audio Codec : VIA VT1708B/1702S/1708S HD audio codec
    Audio Device : ASUS RV730XT Audio device [Radeon HD 4670]
    Audio Codec : ATI (AMD) HDMI Audio
    Serial Port(s) : 1
    Parallel Port(s) : 1
    Disk Controller : ASRock 939NF6G-VSTA Board
    Disk Controller : ASRock 939NF6G-VSTA Board
    Disk Controller : ASRock 939NF6G-VSTA Board
    USB Controller 1 : ASRock 939NF6G-VSTA Board
    USB Controller 2 : ASRock 939NF6G-VSTA Board
    SMBus/i2c Controller 1 : nVidia MCP5+ SMBus 1
    SMBus/i2c Controller 2 : nVidia MCP5+ SMBus 2

    Printers and Faxes
    Printer : Send To Microsoft OneNote Driver (300x300, Colour)
    Printer : Microsoft XPS Document Writer (600x600, Colour)
    Fax : Microsoft Shared Fax Driver (200x200)

    Network Services
    Network Adapter : NVIDIA nForce 10/100 Mbps Ethernet
    Network Adapter : Bluetooth Device (Personal Area Network) #7
    Wireless Adapter 1 : NETGEAR WG111v3 Wireless-G USB Adapter (802.11g (ERP), 54Mbps)

    Power Management
    Mains (AC) Line Status : On-Line

    Operating System
    Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
    Platform Compliance : x86

    Windows Experience Index
    Current System : 3.6

  2. #2
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
    Join Date
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    Location
    Tacoma, WA. [USA]
    Posts
    7,811

    Default Re: ASRock N68C-S UCC RAM problems

    With the old memory installed, go into the bios and set the memory voltage and timings to the values printed on the sticker for your new memory.
    There may be some other bios settings that need to be set to AUTO or manually set.
    Try booting with only one memory module until your system boots.

    From your user manual:
    Please make sure to disconnect power supply before adding or removing DIMMs or the system components.
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  3. #3
    Join Date
    Jun 2012
    Location
    South Benfleet, United Kingdom
    Posts
    2

    Default Re: ASRock N68C-S UCC RAM problems

    Hello Prof Jim,
    Yeah...have already tried all that. The spec and speed etc for the new modules is the same as the current ones.and have already tried installing 1 new module at a time and in both sockets with both modules to make sure they are working etc. I know the board is fine as it is currently running fine with the original modules.
    anymore ideas or suggestions?
    ta
    Dal
    : )

    Quote Originally Posted by profJim View Post
    With the old memory installed, go into the bios and set the memory voltage and timings to the values printed on the sticker for your new memory.
    There may be some other bios settings that need to be set to AUTO or manually set.
    Try booting with only one memory module until your system boots.

    From your user manual:
    Please make sure to disconnect power supply before adding or removing DIMMs or the system components.

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