Please report all spam threads, posts and suspicious members. We receive spam notifications and will take immediate action!
Results 1 to 3 of 3

Thread: asrock e350M1 heatsink loose




  1. #1
    Join Date
    Dec 2012
    Location
    portugal
    Posts
    2

    Default asrock e350M1 heatsink loose

    I bought an asrock e350m1 motherboard from amazon, and some ram from another supplier on the internet, the ram from the other supplier took way longer to get to me than the amazon order so I started to build it today, but heres my problem.
    I was building the computer today, and I couldnt get it to start so started checking that the ram and all the components were seated properly and then I saw that the heatsink on the mobo is loose - it has 2 white headed pins and the one pin is not making any contact with the board - is not in the hole on the mobo - and is loose, if you touch the fan it bounces around - what do I do?

    i have contacted Amazon about the problem and I am awaiting their answer - please help

    regards
    Nath
    Last edited by tunznath; 12-14-2012 at 08:53 AM.

  2. #2
    Join Date
    Dec 2012
    Location
    portugal
    Posts
    2

    Default Re: asrock e350M1 heatsink loose

    Do I send it back? as it wont startup.
    Last edited by tunznath; 12-14-2012 at 05:27 PM.

  3. #3
    parsec's Avatar
    parsec is offline Senior Member
    Join Date
    Jun 2012
    Location
    Third stone from the sun
    Posts
    4,824

    Default Re: asrock e350M1 heatsink loose

    It seems the CPU cooler was loosened from its mounting during shipping. The CPU cooler is not contacting the CPU correctly, so it gets to hot very quickly, and the board shuts down automatically (if nothing else is wrong.) If you can't push the pin through its hole without removing the board, you get to have the fun of removing the board, and try to get the pin into place.

    If you don't feel up to it, then return the board and hope the next one does not have the same shipping damage.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •